Guest Reviews of Longjing Xinqing Inn (West Lake Garden)
9.8/10
Perfect
1254 review
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Verified reviews
Location9.8
Amenities9.6
Service9.9
Cleanliness9.7
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All reviews(1254)
Positive reviews(1252)
Reviews with photos/video(526)
Delicious breakfast(217)
Garden view(148)
Perfect for kids(102)
Close to scenic area(98)
Friendly staff(69)
Has facilities for children(29)
Nice bathtub(22)
Negative reviews(2)
LaiYee78
Hualang Elegant Tub Double Bed Room
Stayed in Oct 2025
Couple
2 review
10/10
Outstanding
Posted on Nov 26, 2025
The service is very good, and we are having a great time staying here. The room is clean, spacious, and well-kept. They provide healthy breakfast as well. 🥰
205068****
Jin Qiu Selected Twin Room
Stayed in Oct 2025
Family
4 review
10/10
Outstanding
Posted on Nov 11, 2025
The B&B is in an excellent location, making it very convenient to visit Manjuelong to see the sweet osmanthus flowers and to stroll around West Lake. The room facilities are complete, clean, and tidy, and the bed is large, making it feel as comfortable as home. The service from the staff was thoughtful, and I was very satisfied and had a pleasant experience. When checking out, the owner even gave us a gift! 💝
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_WeChat273361****
Longjing Sunshine Mountain-View Double Bed Room
Stayed in Sep 2025
Business traveller
1 review
10/10
Outstanding
Posted on Oct 23, 2025
An incredibly satisfying and value-for-money experience!
The environment is clean, hygienic, and very cozy. The service from the owner and staff felt just like family.
Breakfast was different every day, which was such a thoughtful touch.
If you had luggage, they'd help you carry it to your room when checking in and assist with it when checking out. After a tiring day, receiving such service truly felt restorative. I visited during the full bloom of osmanthus flowers in Manjuelong, and they even gave me some tea as a parting gift, instantly curing my boredom.
This was a truly warm and satisfying experience for me, even more enjoyable than stays at places costing 3000 a night.
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6/11
Wowotoujiacaipaofan
Jin Qiu Selected Twin Room
Stayed in Oct 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Nov 16, 2025
We stayed there during the peak season for osmanthus blossoms, and the air was filled with a subtle, sweet scent. The B&B itself was very cozy, and our room was clean. The owner was incredibly welcoming and gave us great tips on local attractions. There's a small restaurant right next door with delicious food, which was super convenient after a long day of sightseeing. It's also close to the zoo, making it perfect for families with kids.
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M267189****
Golden Autumn Selected Bathtub Double Bed Room
Stayed in Oct 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Nov 16, 2025
A simple, homey guesthouse with super spacious rooms. The cleanliness was top-notch; no dust on the floors or tables, and the bathroom was dry and clean. The owner and staff were very welcoming, without being overly formal. They proactively shared information about nearby attractions and bus routes, which really helped us navigate our 'oxygen-breathing' trip to West Lake efficiently, saving us a lot of detours.
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wlm~
Selected Room (2 Beds)
Stayed in Oct 2025
Family
2 review
10/10
Outstanding
Posted on Nov 2, 2025
Staying here again during osmanthus season. The environment and hygiene are as perfect as ever, and the service is absolutely outstanding! The handsome young men, the gentle young ladies, and the kind and chatty landlady are all incredibly accommodating. Haha! Looking forward to seeing them again next osmanthus season!
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6/8
Pingguoyu78
2-bed Room
Stayed in Sep 2025
Family
3 review
10/10
Outstanding
Posted on Oct 27, 2025
Came to Hangzhou to enjoy the osmanthus blossoms, and booked this place on Ctrip because of its good reviews and location. Even though it's a guesthouse, the room hygiene was up to standard, and it also had a lovely courtyard.
The owner left a small bucket of spring water and some tea in the room, so we could boil the spring water and make tea. When we left, they even gave us a small packet of tea as a gift.
In summary, the environment is good, hygiene is up to par, and the staff are very nice and welcoming. Highly recommended!
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Lovelyfoofoo
Longjing Sunshine Mountain-View Double Bed Room
Stayed in Sep 2025
Couple
14 review
10/10
Outstanding
Posted on Oct 26, 2025
This hidden gem of a guesthouse, which I've stayed at countless times, boasts a fantastic location and spacious rooms. The courtyard is lush with vibrant flowers and plants, and there's free parking too! Every year during osmanthus season, I make sure to stay here. It's just a short walk to Manjuelong Road, directly across from the Children's Park, and a bit further to the Zoo and Hupao Park. West Lake isn't far either. The landlady and the front desk staff are all incredibly nice. This time, they even upgraded my room, making me feel right at home!
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E3843****
Longjing Garden-View Family Twin Room
Stayed in Sep 2025
Family
4 review
8.5/10
Very Good
Posted on Oct 25, 2025
The room was great, clean and hygienic. Breakfast was served by the staff, and you could ask for more if it wasn't enough. The best part was the fantastic courtyard – the benches were super convenient for enjoying tea, relaxing, or reading a book.
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E3078****
Golden Autumn Selected Bathtub Double Bed Room
Stayed in Sep 2025
Family
48 review
10/10
Outstanding
Posted on Oct 18, 2025
This was my second time staying here, and I'm still very satisfied. The environment is beautiful, the location is great, and the service is attentive. Plus, there are plenty of good restaurants nearby.
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Guest User
Selected Room (2 Beds)
Stayed in Sep 2025
Family
3 review
9.5/10
Amazing
Posted on Oct 17, 2025
Location is great! Room is clean and nearby eateries. Nearby the Hangzhou west lake. The hotel owner is very friendly and helpful. Recommend to anyone that is coming for holiday ! Five star amenities rating because the toilet comes with a Bidet!
M2dddhjjc****
Golden Autumn Selected Bathtub Double Bed Room
Stayed in Sep 2025
Couple
1 review
10/10
Outstanding
Posted on Nov 1, 2025
The environment here is lovely. The courtyard is very clean, and with the osmanthus flowers just starting to bloom and a gentle breeze, it feels like sleeping amidst their fragrance. The guesthouse also offers Longjing tea brewed with Tiger Spring water, which is truly delightful. The service is incredibly thoughtful; a front desk staff member helped us with our bags from the moment we arrived, all the way up to our third-floor room. The owner also provided detailed local travel routes and guides. After coming back from exploring at night, we could relax in the courtyard. The warm lighting paired with wooden seating created a blend of nocturnal charm and post-impressionistic texture, as serene and romantic as 'Starry Night Over the Rhône'. We ordered some small dishes from the neighboring eatery, enjoyed a few glasses of dry red wine, and soaked in the moonlight, enveloped in Hangzhou's early autumn. My girlfriend was very pleased, and we'll definitely be back. 🐶
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_WeChat26636****
Large Screen Projection Mountain-View Double Bed Room
Stayed in Sep 2025
Family
11 review
10/10
Outstanding
Posted on Oct 12, 2025
The surroundings are beautiful, and they contacted me in advance to discuss the itinerary and routes. The service was enthusiastic, and they provided a map and explanations.
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M32839****
Selected Room (2 Beds)
Stayed in Aug 2025
Couple
42 review
10/10
Outstanding
Posted on Oct 1, 2025
The front desk upgraded my room, and it was fantastic – very spacious with high ceilings. The staff were warm and attentive. The tea provided in the room, paired with the Tiger Spring water from the hotel, tasted amazing and sweet. The place was spotless and tidy. At checkout, they even gave us a tea souvenir, which was a thoughtful touch. The hotel's location is excellent, close to everything. The courtyard views are beautiful, and the Osmanthus scent was lovely. A truly wonderful guesthouse!
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6/8
Maomao
Selected Room (2 Beds)
Stayed in Aug 2025
Family
37 review
10/10
Outstanding
Posted on Sep 27, 2025
The service was excellent, and the environment was quite refreshing. It was very quiet for sleeping. The Longjing tea provided by the owner was also good, highly recommend. The staff member was very helpful, carrying my luggage up to the third floor, much appreciated! Wishing you great business and happiness every day.