Conrad Hangzhou
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Conrad Hangzhou

No. 13 of Premium Hotels in Hangzhou
T2, No. 228 Xinye Road, Shangcheng District, Hangzhou, Zhejiang, China
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hotel overview picture
Last booked 4 mins ago on our site
Highlights
Free parking
Varied breakfast
Ideal location
Lots to do
Amenities
Indoor swimming poolFree
Spa
Executive Lounge
Fitness Room
Public parkingFree
Car Rental
4 Restaurants
Café
All amenities
Property Description
The Conrad Hangzhou provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Conrad Hangzhou is a fantastic accommodation choice.
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9.2/10
Very Good
The Conrad has an excellent location in the heart of Hangzhou’s CBD. We have enjoyed our stay here!
All 5,123 reviews
Surroundings
Metro: Jiangjin Road
(420m)
Metro: Xinye Roa
(560m)
Airport: Hangzhou Xiaoshan International Airport
(24.1 km)
Train: Hangzhou Railway Station
(4.9 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Queen Double Executive Room

2 Double bed
50m² | Floor: 45-49
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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4

King Executive River View Room

1 Queen bed
50m² | Floor: 45-49
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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6

King Deluxe River View Room

1 Queen bed
50m² | Floor: 28-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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4

Premier 2-bed Room

2 Double bed
50m² | Floor: 37-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
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4

Guestroom Double Beds

2 Double bed
50m² | Floor: 43
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
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4

Deluxe Room - River-View (2 Double Beds)

2 Double bed
50m² | Floor: 28
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
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5

King Deluxe Room

1 Queen bed
50m² | Floor: 28-35
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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5

Guestroom (King bed)

1 Queen bed
50m² | Floor: 42
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
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4

Deluxe 2-bed Room

2 Double bed
50m² | Floor: 28
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
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4

Twin Deluxe River View Room

2 Double bed
50m² | Floor: 28-49
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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5

King Executive Room

1 Queen bed
50m² | Floor: 45-49
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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6

King Presidential Suite

1 King bed
282m² | Floor: 48
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
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4

Guestroom (2 beds)

2 Double bed
50m² | Floor: 28
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
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5

Handicapped-friendly Double Room

1 Queen bed
55m² | Floor: 33-34
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
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6

King Conrad Suite

1 Queen bed
112m² | Floor: 45-46
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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7

King Deluxe Suite

1 Queen bed
82m² | Floor: 28-34,43-49
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
Check Availability
5

Premier Room (2 Beds)

2 Double bed
50m² | Floor: 37-44
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
4

Queen Executive River View Room

2 Double bed
50m² | Floor: 45-49
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
Check Availability
4

Premier Queen Room

1 Queen bed
50m² | Floor: 37-44
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
5

Guestroom (1 bed)

1 Queen bed
50m² | Floor: 28
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Tea Bag
Room Details
Check Availability
5

Twin Deluxe Room

2 Double bed
50m² | Floor: 28-35
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
Check Availability
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Guest Reviews

9.2/10
Very Good
5,123 reviews
48 guests in a row gave their stay a positive rating.
  • Cleanliness9.4
  • Amenities9.1
  • Location9.3
  • Service9.0
Average for similar properties in Hangzhou
Most Mentioned
Review summary
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Cleanliness: Rooms were described as clean and tidy by many reviewers, with housekeeping providing consistent turndown services. The attention to hygiene was reassuring to most guests.(based on 660 reviews)
C‍L‍H‍C‍h‍a‍n
August 21, 2025
We were upgraded to a corner room on 27/F and the view was spectacular Food on 50/F was delicious and view was breath taking The pool was a disappointment as it was indoor and there were a lot of kids either having swimming lessons or jumping around
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
October 29, 2025
The Conrad has an excellent location in the heart of Hangzhou’s CBD. We have enjoyed our stay here!
M‍i‍k‍e‍s‍u‍n
March 31, 2025
Fantastic hotel. I really like the location cuz it’s quite city central. Plus, it is connected to Raffles so eating out was super convenient. Will stay again in future :) If I may ask for any improvements would be delivery services. I think having someone or a robot that can deliver my take out my room would have been good instead of me having to take 2 separate lifts down to a delivery drop off point outside the hotel 😅
B‍r‍e‍z‍e‍l
March 27, 2025
We were satisfied with our stay at the hotel. The service is very good. The room is clean and comfortable. View from the room 🔥 The breakfast is hearty and varied. There was a queue for breakfast several times, which moved quickly without creating much inconvenience.
B‍.‍n‍g
October 4, 2025
Half board - good dinner. Swanky hotel in the new part of Hangzhou. Great views from room.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 30, 2025
Good Location, but the staff aren't as friendly as they should be for a hotel for this standard, especially the front desk. Long waiting lines as well.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
June 30, 2025
the front desk was amazing. they were friendly and pleasant. rooms are neat. love the location, though, a bit far to where I needed to go. would come back.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 22, 2024
My kids love the hotel stay. Recd personalise hand written card from house keeping everyday. Tip top service . 100% recommended to everyone.

Services & Amenities

Indoor swimming pool
Spa
Executive Lounge
Fitness Room
4 Restaurants
Multi-Function Room
4 Restaurants
与澜
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Sat - Sun] 06:30-10:30, 11:30-14:00, 17:30-21:00,[Mon - Fri] 06:30-10:00, 11:30-14:00, 17:30-21:00
锦瑟
Open for: Brunch, Lunch, Afternoon tea
Business hours: [Mon - Sun] 11:00-24:00
里安
Cuisine: Chinese
Open for: Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 11:30-14:00, 17:30-22:00
行政酒廊
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available Off-site parking. Limited parking spaces Reservation not possible
Transportation
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Cleaning services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
AgeFee
Children 6 years old and under
Free
Children 7–11 years old
CNY 97.00 (approx. VND 359,092) per person
Children 12–17 years old
CNY 193.00 (approx. VND 714,482) per person
Adult
Buffet:CNY 193.00 (approx. VND 714,482) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 1,500.00 (approx. VND 5,552,965) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, third party payment services and debit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 2019
  • Number of Rooms: 306
Phone:+86-571-56966666
The Conrad Hangzhou provides a great place for travelers to relax after a busy day. Visitors to Hangzhou will find that the Conrad Hangzhou is a fantastic accommodation choice.

The hotel is only 5km from Hangzhou Railway Station and 24km from Hangzhou Xiaoshan International Airport, giving guests a number of convenient transportation options. The closest major public transportation, Jiangjin Road Metro Station, is only 500m away. This hotel is located near many of Hangzhou's attractions including SiJiQing ZhongGuo FuZhuang DiYiJie, Hangzhou DO Capital City and Hangzhou Library.

At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. Guests of this Hangzhou hotel can make use of the parking facilities.

Germaphobes can rest easy - the level of cleanliness is highly rated at this hotel. This hotel is particularly popular with those traveling on business.

Frequently Asked Questions

What landmarks are close to Conrad Hangzhou?

Nearby attractions to Conrad Hangzhou include Hangzhou DO Capital City, only 320m from your search (straight-line distance) away.

Does Conrad Hangzhou have a swimming pool?

Yes, Conrad Hangzhou has a pool.

Are pets allowed at Conrad Hangzhou?

No, pets are not allowed at Conrad Hangzhou.

What are the check-in and check-out times at Conrad Hangzhou?

Check-in at Conrad Hangzhou is from 15:00 and check-out is by 12:00.

Which airport is closest to Conrad Hangzhou?

The nearest airport is Hangzhou Xiaoshan International Airport, just about 41 mins from hotel by car (24.1 km) away.

How much does it cost to stay at Conrad Hangzhou?

Prices at Conrad Hangzhou may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport24.15KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station4.87KM
Nearest Metro StationJiangjin Road
Distance to Metro Station0.42KM
Average Price FromVND37319621
Hotel Star Rating5