Jinchen Hotel (Hangzhou Huanglong Sports Center)

Jinchen Hotel (Hangzhou Huanglong Sports Center) Reviews

Jinchen Hotel (Hangzhou Huanglong Sports Center)

No. 268 Wener Road, Xihu District, Hangzhou, Zhejiang 3, ChinaView hotel details
Jinchen Hotel (Hangzhou Huanglong Sports Center)
Jinchen Hotel (Hangzhou Huanglong Sports Center)Jinchen Hotel (Hangzhou Huanglong Sports Center)Jinchen Hotel (Hangzhou Huanglong Sports Center)
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Guest Reviews of Jinchen Hotel (Hangzhou Huanglong Sports Center)

9.5/10
Outstanding
800 reviews
Verified reviews
Location9.4
Amenities9.3
Service9.6
Cleanliness9.5
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All reviews(800)
Positive reviews(784)
Reviews with photos/video(110)
Easy to get around(101)
Delicious breakfast(71)
Close to metro(56)
Convenient location(52)
Friendly front desk staff(36)
Good sound insulation(13)
Convenient parking(13)
Perfect for business trips(12)
Negative reviews(16)
Anonymous User
Boutique Double Room
Stayed in Mar 2026
Business traveller
26 reviews
6.0/10
Posted on Apr 11, 2026
Pros: The king-size bed is a comfortable 2 meters. Cons: The front desk staff had a terrible attitude. They were completely unhelpful and acted as if I owed them money, showing zero customer service. I searched the entire room and couldn't find a hairdryer. Despite the elevator sign indicating a non-smoking floor, there was a strong smell of smoke in the room. There was also some unidentifiable residue on the sofa that hadn't been cleaned. Overall, a really bad experience.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!看到您的評價我感到非常愧疚,這次的入住體驗完全沒有達到標準,真的非常抱歉!🙇‍♀️ 關於服務意識差、吹風機缺失以及房間有異味等問題,我們已立刻安排管理層排查整改。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Guest User
Boutique Double Room
Stayed in Jan 2026
Other
3 reviews
10/10
Outstanding
Posted on Feb 15, 2026
This is my second time booking this hotel, and I was very satisfied — both with the hotel and with the reception staff.
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心 服務的服務理念,讓您在錦辰酒店 的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的 進步,祝您開心每一天!
ROYYIM
Boutique Double Room
Stayed in Mar 2026
Business traveller
9 reviews
7.0/10
Posted on May 1, 2026
Average service and room service not standard & regular
Response from Property: 尊敬的賓客:您好!很抱歉此次服務細節沒能讓您滿意!温馨致歉説明:本店目前沒有客房送餐服務哦,因訊息提示不足給您帶來誤會非常抱歉。我們已針對整體服務全面整改優化,感謝您的寶貴反饋,期待再次為您服務!
Umaakant
Boutique Double Room
Stayed in Apr 2025
Travelling with friends
41 reviews
2.0/10
Posted on May 27, 2025
The washroom sink was in the bedroom area and was very small and tight counter space. The staff couldn’t speak English and were not friendly.
Response from Property: 親愛的顧客,非常抱歉給您帶來不愉快的入住體驗,您預訂的精緻大床房間面積較小,下次可選擇預訂豪華或者行政房型哦。我們的工作人員口語不流利,不知如何跟您跟您溝通,給您帶來不友好的體驗,再次給您致歉,希望還有為您服務的機會,期待再次入住!
jasxli824
Standard Leisure Room
Stayed in Sep 2025
Solo traveller
4 reviews
9.0/10
Great
Posted on Nov 3, 2025
Great location,the breakfast is amazing
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Boutique Double Room
Stayed in Feb 2024
Family
1 reviews
9.5/10
Amazing
Posted on Mar 31, 2024
The best part is the location. Weirdest part is the see through bathrooms.
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay at Jinchen Hotel. We look forward to having you come again to review our progress, and wish you a happy day!
George 90
Boutique Double Room
Stayed in Apr 2023
Travelling with friends
25 reviews
3.5/10
Posted on Jul 2, 2023
Old as **** , no bathroom doors
Response from Property: Dear guests: Hello! We are deeply sorry for your experience during your stay. We will carefully verify and improve your suggestions to make your stay at Jinchen Hotel feel like home. We look forward to having you come again to review our progress, and wish you a happy day!
Anonymous User
Boutique Double Room
Stayed in Aug 2024
Business traveller
5 reviews
8.0/10
Very good
Posted on Oct 19, 2024
The hotel is very cost-effective. There is a subway station downstairs, which is quite convenient for business trips. The gym equipment is more complete than expected and can meet your exercise needs. The breakfast variety is okay, with basically Chinese and Western options. The room is quite clean, but the toilet has a curtain which is unexpected and not very convenient.
Original textTranslated by Google
Response from Property: Dear guests, thank you for your review of the hotel! Your valuable comments on your experience during your stay at the hotel are very important to us, and we will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
hjh1718
Boutique Double Room
Stayed in Aug 2024
Solo traveller
11 reviews
10/10
Outstanding
Posted on Oct 2, 2024
The subway station is just downstairs and very close to Huanglong Sports Center!
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Jinliyang
Leisure Double Room
Stayed in Jul 2024
Family
26 reviews
9.2/10
Great
Posted on Aug 18, 2024
The location of the hotel is quite convenient. It is just three minutes away from Xueyuan Road Subway Station. It is also convenient to take the subway to the West Lake and some scenic spots. During the summer vacation, the prices of hotels near West Lake have basically increased. I booked this hotel with a relatively good value for money. It only costs more than 300 yuan and includes two breakfasts. There are four advantages: 1. The subway is convenient and located in the middle of downtown Hangzhou. 2. The breakfast is richer than hotels in the same price range, and the wontons and noodles taste good. 3. There is a free laundry service, which saves trouble for customers who are tired from playing, and the time is very fast. I ordered it at night and sent it back at 7 am. 4. The overall price is cost-effective given the general price increase during the peak season. Of course, the toilet is behind a curtain, so it may be a little embarrassing for those who don’t care about privacy but are not family members. Slippers are also disinfected. It's probably a four-star level and the price includes two breakfasts, which is relatively affordable. It would be better if the corners and details are more meticulous.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! Your valuable reviews are very important to us. Looking forward to visiting again!
Guest User
Boutique Double Room
Stayed in Sep 2024
Family
2 reviews
10/10
Outstanding
Posted on Oct 5, 2024
The hotel has an excellent location. It's very convenient to take your children out to play. The subway entrance is right at the door. The room is clean and sanitary. I greet you warmly and Xiaoyu's service is also very good!
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Standard Leisure Room
Stayed in Sep 2024
Family
5 reviews
8.5/10
Very good
Posted on Oct 3, 2024
The room facilities are average, the subway is very convenient, the breakfast variety is OK, and the taste is very good
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Boutique Double Room
Stayed in Sep 2024
Family
17 reviews
10/10
Outstanding
Posted on Oct 2, 2024
The front desk service of the hotel is very good and friendly. It is also very clean. It is more convenient to have a robot to deliver groceries. It is a very good hotel.
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Zhoushanjiafeimao
Leisure Double Room
Stayed in Feb 2024
Business traveller
41 reviews
10/10
Outstanding
Posted on Apr 1, 2024
On spring days, hotel prices in Hangzhou have increased slightly. However, the price-performance ratio of this hotel is not bad. Although it is not as good as a big hotel, it is much better than an ordinary business hotel. It has a warm feeling, complete facilities, and the breakfast is not bad. It is close to the subway station. As long as I come to work nearby, I will stay there forever.
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay at Jinchen Hotel. We look forward to having you come again to review our progress, and wish you a happy day!
Guest User
Boutique Double Room
Stayed in Jan 2024
Business traveller
10 reviews
10/10
Outstanding
Posted on Feb 29, 2024
The room is clean, tidy, bright and spacious, with complete facilities and convenient transportation. I will come again next time
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home when you stay at Jinchen Hotel. We look forward to having you come again to review our progress, and wish you a happy day!