Four Seasons Hotel Hangzhou at West Lake
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou

Four Seasons Hotel Hangzhou at West Lake

No. 2 of Top Luxury Hotels in Hangzhou
No.5 Lingyin Road, Xihu District, Hangzhou, Zhejiang 310013, ChinaMetro Access - Show on Map
The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou". Show More
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hotel overview picture
Last booked 3 hrs ago
4.8/5Amazing·Location: 4.9
Classy environment95% Recommended
All 546 Reviews
Amenities
Indoor Swimming PoolFreeSpaMassage RoomFitness RoomParkingFreeAirport Pick-up ServiceRestaurantCaféMeeting RoomMulti-Function Room
All Amenities
Surroundings
Metro: Huanglong Sports Center
(2.4km)
Metro: Gudang
(3km)
Airport: Hangzhou Xiaoshan International Airport
(34.4km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Guestroom - Courtyard-View
9

Guestroom - Courtyard-View

1 Queen bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Deluxe Garden-view Twin Room
8

Deluxe Garden-view Twin Room

2 Double bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Duplex Villa - 1-Bedroom
4

Duplex Villa - 1-Bedroom

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Garden-View (2 beds)
7

Guestroom - Garden-View (2 beds)

2 Double bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Lagoon Villa
6

Lagoon Villa

1 Queen bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Panorama Garden View Room
5

Panorama Garden View Room

1 Queen bed
80m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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West Lake Villa
9

West Lake Villa

1 Queen bed
140m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Deluxe Garden-view Double Room
9

Deluxe Garden-view Double Room

1 Queen bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Lotus Suite
6

Lotus Suite

1 Queen bed
120m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Garden-View (Double bed)
8

Guestroom - Garden-View (Double bed)

1 Queen bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Royal West Lake Villa
7

Royal West Lake Villa

1 Queen bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Courtyard-View (Queen bed)
7

Guestroom - Courtyard-View (Queen bed)

1 Queen bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Guestroom - Garden-View (Queen bed)
7

Guestroom - Garden-View (Queen bed)

1 Queen bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Guestroom - Garden-View, Courtyard-View (Double bed)
7

Guestroom - Garden-View, Courtyard-View (Double bed)

1 Queen bed
73m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Guestroom - 3-Bedroom
8

Guestroom - 3-Bedroom

3 Queen bed
920m² | Floor: B1,1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Guestroom - Garden-View (2 beds)
6

Guestroom - Garden-View (2 beds)

2 Double bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Themed Room - Courtyard-View
8

Themed Room - Courtyard-View

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews(546)

4.8/5
Amazing
Verified Reviews
  • Cleanliness4.8
  • Amenities4.7
  • Location4.9
  • Service4.8
Guest User
November 25, 2023
Beautiful hotel in a perfect location to explore the West Lake. Excellent service and amenities too!
BENJAMIN2652
July 29, 2022
nice facilities, great activities and wonderful people, we will certainly visit again
Guest User
February 28, 2022
Very well located. Nice hotel with good services. The rooms are spacious.
Shanmoweiyun
March 17, 2024
Three days of business travel in Hangzhou. On a whim, according to the hotel rankings of Ctrip Hotels, I stayed at the No. 1 Fayun Aman on the first day, the third-ranked Relais & Chateaux on the second day, and the second-ranked Relais & Châteaux on the third day. The Four Seasons at West Lake has the smallest room, the welcome fruit is three small oranges, and the most expensive. As a member, I can’t book the room types on Ctrip on the app. My friends who traveled with me have great opinions, but all the subsequent services of Four Seasons Hotel She was speechless and thought it was a wise choice for me to arrange to stay at the Four Seasons Hotel for the last night of the trip. The only regret is that I arrived late and couldn't go to the cruise ship for afternoon tea. Happy to make an appointment to come back at the end of the month.
Original TextTranslation provided by Google
Guyangailisuoweiwei
March 16, 2024
A very happy trip! Very satisfied with my stay👍Great service! Eat well! The scenery inside the hospital is so beautiful! There is a beautiful promenade, green lawn, and the temperature and humidity are just right in mid-March! It would be even better if it was replaced with a smart toilet!
Original TextTranslation provided by Google
Anonymous User
January 19, 2024
It’s worth rocking the boat. The waters and ducks of the private lake and the boundless scenery when sliding back are very pleasant. The breakfast area is small but feels peaceful. Drink tea and let the sun shine on you. The window of the room opens out to the scenic lake. As expected, there are no pitfalls in the Jinsha Hall, everything is erotic. Just right.
Original TextTranslation provided by Google
VivienLeigh
March 2, 2024
The four seasons are the first choice for traveling in Hangzhou, not to mention the environment and services. From the front desk to the room service, everyone is attentive and can feel sincerity and enthusiasm. The products produced by Jinsha Hall are of high standard, and the SPA environment is also good. The only drawback is that the temperature in the room is low. The item chosen this time is "Fragrance Bath Therapy". During this season, during the experience, the body felt obviously cold. The facilities in the hotel room are a bit old and there is no washlet equipment. I hope to consider upgrading. Overall, the service is a plus, which makes up for the lack of facilities.
Original TextTranslation provided by Google
Guest User
February 29, 2024
The hotel's scenery and service are great, and the breakfast variety is also rich. I like this hotel very much. Mariah at the front desk was proactive and enthusiastic. She introduced the surrounding environment of the hotel and the route to visit West Lake in detail, giving us the warmth of a family.
Original TextTranslation provided by Google
Luodanlundeye
January 22, 2024
I paid the difference and upgraded the room type. The room was nice and I was satisfied. The overall environment and service are pretty good. The western restaurant is quite satisfactory and the service staff is a bit tight. The small bar is nice and the staff makes drinks very carefully. The spa area really needs to be improved, and the clothes provided to guests and the items on the massage beds need to be washed and changed frequently. The stale greasy smell is very strong and pungent. Essential oils that have been left over for a long time have not been cleaned and lack of air-drying smell. Jinsha Restaurant has a good reputation and the food is pretty good. I won’t comment too much. There is a certain gap between the actual experience and its reputation. Overall, I recommend it and give it five points. But in reality there is still a lot of room for improvement.
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from every country/region are accepted

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Free
Adding crib: Free
Children 3–17 years old
Free

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-11:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 154.00 (approx. £16.88) per person
Children 12–17 years old
CNY 308.00 (approx. £33.75) per person
Adult
CNY 308.00 (approx. £33.75) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2010
  • Number of Rooms: 81
The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou".

Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury.

Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy.

Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Four Seasons Hotel Hangzhou at West Lake?

Prices at Four Seasons Hotel Hangzhou at West Lake are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Four Seasons Hotel Hangzhou at West Lake?

The closest airport is Hangzhou Xiaoshan International Airport. It is 34.39km from the hotel and approximately a 48minutes journey by taxi.

What are the check-in and check-out times at Four Seasons Hotel Hangzhou at West Lake?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Four Seasons Hotel Hangzhou at West Lake provide airport transfer services?

Yes, Four Seasons Hotel Hangzhou at West Lake provides airport transfer services.

What amenities and services does Four Seasons Hotel Hangzhou at West Lake have?

Four Seasons Hotel Hangzhou at West Lake has the following amenities and services: Pets allowed, Indoor Swimming Pool, Hiking.

Does Four Seasons Hotel Hangzhou at West Lake have a swimming pool?

Yes, Four Seasons Hotel Hangzhou at West Lake has a pool. Pool type: Indoor Swimming Pool.

Does Four Seasons Hotel Hangzhou at West Lake have fitness amenities?

Yes, Four Seasons Hotel Hangzhou at West Lake has fitness amenities.

Does Four Seasons Hotel Hangzhou at West Lake provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Four Seasons Hotel Hangzhou at West Lake have non-smoking rooms?

Yes, Four Seasons Hotel Hangzhou at West Lake has non-smoking rooms. Please view the hotel listing for details.

Does Four Seasons Hotel Hangzhou at West Lake provide breakfast?

Yes, Four Seasons Hotel Hangzhou at West Lake provides breakfast.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport35.14KM
Nearest Train StationHangzhou East Railway Station
Distance to Train Station12.47KM
Nearest Metro StationHuanglong Sports Center
Distance to Metro Station2.76KM
Average Price FromGBP1101
Hotel Star Rating5