Four Seasons Hotel Hangzhou at West Lake
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Rooms and Guests
1 room, 2 adults, 0 children
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Four Seasons Hotel Hangzhou at West Lake

No. 1 of Top Luxury Hotels in Hangzhou
No.5 Lingyin Road, Xihu District, Hangzhou, Zhejiang 310013, China
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The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou". Show More
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hotel overview picture
Last booked 51 mins ago on our site
4.8/5Amazing·Cleanliness: 4.9
Classy environment95% Recommended
All 533 Reviews
Amenities
Indoor Swimming PoolFreeSpaMassage RoomFitness RoomParkingFreeAirport Pick-up ServiceRestaurantCaféMeeting RoomMulti-Function Room
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Surroundings
Metro: Huanglong Sports Center
(2.4 km)
Metro: Gudang
(3.0 km)
Airport: Hangzhou Xiaoshan International Airport
(34.4 km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

7

2 Double bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Duplex Villa - 1-Bedroom
4

Duplex Villa - 1-Bedroom

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Lagoon Villa
6

Lagoon Villa

1 Queen bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
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Panorama Garden View Room
5

Panorama Garden View Room

1 Queen bed
80m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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West Lake Villa
9

West Lake Villa

1 Queen bed
140m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Deluxe Garden-view Double Room
9

Deluxe Garden-view Double Room

1 Queen bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Garden-View (2 beds)
6

Guestroom - Garden-View (2 beds)

2 Double bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Deluxe Garden-view Twin Room
8

Deluxe Garden-view Twin Room

2 Double bed
73m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
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Guestroom - Courtyard-View
9

Guestroom - Courtyard-View

1 Queen bed
80m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Lotus Suite
6

Lotus Suite

1 Queen bed
120m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
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Royal West Lake Villa
7

Royal West Lake Villa

1 Queen bed
130m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Garden-View (Double bed)
8

Guestroom - Garden-View (Double bed)

1 Queen bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Guestroom - Garden-View (Queen bed)
7

Guestroom - Garden-View (Queen bed)

1 Queen bed
63m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Courtyard-View (Queen bed)
7

Guestroom - Courtyard-View (Queen bed)

1 Queen bed
60m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guestroom - Garden-View, Courtyard-View (Double bed)
7

Guestroom - Garden-View, Courtyard-View (Double bed)

1 Queen bed
73m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Guestroom - 3-Bedroom
8

Guestroom - 3-Bedroom

3 Queen bed
920m² | Floor: B1,1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Themed Room - Courtyard-View
8

Themed Room - Courtyard-View

1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Guest Reviews(533)

4.8/5
Amazing
Verified Reviews
  • Cleanliness4.9
  • Amenities4.7
  • Location4.9
  • Service4.8
Heeyeon
April 15, 2024
I cannot speak highly enough about my recent stay at the hotel. From the moment we arrived, everything was simply perfect. Our room boasted a breathtaking view of the traditional infinity pool, adding an extra touch of charm to our experience. The level of service provided by every member of the staff was unparalleled. The employees at Fourseasons demonstrated a remarkable dedication to meeting every guest's needs with utmost care and attention to detail. Their personalized approach made us feel truly valued throughout our stay. The culinary experience was equally impressive. The food was exceptional, and the staff went above and beyond to assist us with table reservations, ensuring our dining experiences were nothing short of delightful. I cannot express enough gratitude for the effort put forth by the entire team in making our family trip so memorable. It is without a doubt that we will return to Hangzhou in the future, and Fourseasons will undoubtedly be our first choice for accommodation once again. Thank you for exceeding our expectations and providing us with a truly unforgettable stay.
Guest User
November 25, 2023
Beautiful hotel in a perfect location to explore the West Lake. Excellent service and amenities too!
Guest User
April 10, 2024
The first room we checked in was a bit run down with several cracks on the marble top of the sink. Another room was only available several hours later. The front desk staff, in particular Lulu, was quite helpful and attentive. The deputy manager Mr. Yi Zheng was friendly and resourceful, and recommended Four Seasons Hotels in other localities for us for our future trips: a truly Four Seasons Ambassador!
BENJAMIN2652
July 29, 2022
nice facilities, great activities and wonderful people, we will certainly visit again
Guest User
February 28, 2022
Very well located. Nice hotel with good services. The rooms are spacious.
Guest User
April 5, 2024
Very satisfied, it is indeed a little old, but it is more charming because of the precipitation of time
Original TextTranslation provided by Google
Anonymous User
April 5, 2024
Room: Courtyard Garden View King Room, TV, toilet, stereo, etc. are not smart devices, you can feel the sense of age, but the furniture and decorations in the house are of high quality, classic style, and can withstand the erosion of time. Open the door to the courtyard, the fragrance of plants, soil mixed with dew hits you in the face, instantly bringing the spring scenery of the garden into the house. Catering: The hotel is equipped with two restaurants, "Jinsha Hall" and "WL BISTRO". The products and services are very good, and the whole family loves to eat ~ buffet breakfast cold cuts, Chinese food, salads, various homemade sauces. • It makes people want to grow another stomach. The breakfast restaurant is surrounded by vegetation on three sides. Enjoy the food in the green eyes~ Special activities: West Lake cruise afternoon tea, book with the hotel in advance, depart from the hotel's private dock on time, there are few ships coming and going, the vegetation on the lakeside is staggered, and you can see the leisurely wild ducks, mandarin ducks, cormorants, PT and other "guests" when you look up and down. You can really feel what Ouyang Xiu said, "The West Lake is good with a light boat and short oars, the green water is winding, and the grass is long. " Other activities: There are many trek bicycles near the lobby for guests to use, but there are no parent-child seats, so I didn't experience it this time. There are many toys in the children's activity room, mainly educational and hands-on games, and children will have a lot of fun when they get together. The indoor swimming pool is kept at 28 degrees and has children's swimming rolls. Service: Responsive, friendly and patient with children
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Wutongxiyang
April 13, 2024
I have stayed in a series of good hotels such as Amanfayun, Shaoxing Anmo, Banyan Tree Hangzhou, Banyan Tree Anji, etc. The service at West Lake is the best, elegant and measured, especially the response speed of Liu Lu at the front desk to solve the problem is worthy of praise, which is the reason for giving a five-star rating. The hardware is indeed a bit old and not very suitable for parents and children, but it wins in service; there are not many varieties of breakfast, but in fact, there is no need for so many. From fruits to fire slices, high-quality ingredients are guaranteed. In the hotel industry, the quality of breakfast at Four Seasons Hotel is better than that of a number of top luxury brands; the Chinese food in the Sands Hall is also remarkable, and the service, dishes and creativity are thoughtful, and it is worth eating again! In short, it is a perfect vacation. Although I was troubled by the noise at the beginning, Lu Lu and Yi’s attitude and solution to solve the problem are very good, which is exactly in line with the values ​​advocated by Four Seasons! Attached is the value video of Four Seasons Hotel, and it also reminds me to learn from Four Seasons to treat people and deal with things. "Unexpected encounters are the most beautiful encounters in life", "Treat others as you would yourself, get close to others, and communicate with the world is the best definition of a colorful life!" Like! ! Once again, I would like to praise the efforts of Lu Lu Yi Jinsha Hall General Manager (Xu) and the hotel service team, which made the travel feel like home and family, and a desire to return. It is worth coming back and staying for a few days many times.
Original TextTranslation provided by Google
Shanmoweiyun
March 17, 2024
Three days of business travel in Hangzhou. On a whim, according to the hotel rankings of Ctrip Hotels, I stayed at the No. 1 Fayun Aman on the first day, the third-ranked Relais & Chateaux on the second day, and the second-ranked Relais & Châteaux on the third day. The Four Seasons at West Lake has the smallest room, the welcome fruit is three small oranges, and the most expensive. As a member, I can’t book the room types on Ctrip on the app. My friends who traveled with me have great opinions, but all the subsequent services of Four Seasons Hotel She was speechless and thought it was a wise choice for me to arrange to stay at the Four Seasons Hotel for the last night of the trip. The only regret is that I arrived late and couldn't go to the cruise ship for afternoon tea. Happy to make an appointment to come back at the end of the month.
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Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from every country/region are accepted

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Free
Adding crib: Free
Children 3–17 years old
Free

Breakfast
TypeWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-11:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 154.00 (approx. £17.13) per person
Children 12–17 years old
CNY 308.00 (approx. £34.25) per person
Adult
CNY 308.00 (approx. £34.25) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2010
  • Number of Rooms: 81
The Four Seasons Hotel Hangzhou at West Lake, nestled in the northwest corner of West Lake, overlooks the hills in the distance. Guests staying here may enjoy the "Breeze-ruffled Lotus at Quyuan Garden", view "Yue Fei's Tomb in Dwelling Sunglow", and search the "Dreams at Beishan Street". The hotel is also within walking distance to the site of “Impression West Lake Show - Enduring Memories of Hangzhou".

Based on the imperial garden style of West Lake formed after the Southern Song Dynasty settled its capital in Hangzhou, Four Seasons Hotel Hangzhou at West Lake has its pavilions and terraces erected with curves and oblique lines to perfectly match the surrounding scenery..With walls decorated by Jiangnan silk and embroidery, and inspired by traditional Chinese bird-and-flower paintings, the guest rooms in the hotel offer guests a feeling of understated luxury.

Jin Sha is renowned for its innovative Jiangzhe cuisine, while WL Bistro offers authentic Italian cuisines. Connected to the lobby lounge, it provides guests the option to dine in an elegant and relaxed atmosphere in the courtyard. The hotel also boasts a specially-established kid’s activity center and an outdoor playground, with such activities as "Four Seasons Treasure Hunt" available for children to enjoy.

Four Seasons Hotels and Resorts is a world-leading luxury hotel management group. As a key member of the group, Four Seasons Hotel Hangzhou at West Lake has been rated a five-star hotel in Forbes Travel Guide from 2016 to 2020 and China TOP Ten Hotels by Condé Nast Traveler Gold List 2020. Its Jin Sha and The SPA have been respectively honored as global four-star restaurant and four-star SPA winner in Forbes Travel Guide.

Services & Amenities

Indoor Swimming Pool
Spa
Fitness Room
Restaurant
Meeting Room
Multi-Function Room
Children's Playground
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Four Seasons Hotel Hangzhou at West Lake?

Prices at Four Seasons Hotel Hangzhou at West Lake are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Four Seasons Hotel Hangzhou at West Lake?

The closest airport is Hangzhou Xiaoshan International Airport. It is 34.4 km from the hotel and approximately a 48minutes journey by taxi.

What are the check-in and check-out times at Four Seasons Hotel Hangzhou at West Lake?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Four Seasons Hotel Hangzhou at West Lake provide airport transfer services?

Yes, Four Seasons Hotel Hangzhou at West Lake provides airport transfer services.

What amenities and services does Four Seasons Hotel Hangzhou at West Lake have?

Four Seasons Hotel Hangzhou at West Lake has the following amenities and services: Pets allowed, Indoor Swimming Pool, Hiking.

Does Four Seasons Hotel Hangzhou at West Lake have a swimming pool?

Yes, Four Seasons Hotel Hangzhou at West Lake has a pool. Pool type: Indoor Swimming Pool.

Does Four Seasons Hotel Hangzhou at West Lake have fitness amenities?

Yes, Four Seasons Hotel Hangzhou at West Lake has fitness amenities.

Does Four Seasons Hotel Hangzhou at West Lake provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Four Seasons Hotel Hangzhou at West Lake have non-smoking rooms?

Yes, Four Seasons Hotel Hangzhou at West Lake has non-smoking rooms. Please view the hotel listing for details.

Does Four Seasons Hotel Hangzhou at West Lake provide breakfast?

Yes, Four Seasons Hotel Hangzhou at West Lake provides breakfast.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport35.14KM
Nearest Train StationHangzhou East Railway Station
Distance to Train Station12.47KM
Nearest Metro StationHuanglong Sports Center
Distance to Metro Station2.76KM
Average Price FromGBP1109
Hotel Star Rating5