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Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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Positive reviews(3061)
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Negative reviews(48)
Wise Icezana
Baoshi Double Bed Room
Stayed in Nov 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jan 3, 2025
The hotel was amazing, perfectly located with gorgeous rooms. The service was great too. But, this one guy at check-in flipped through my passport pages way too much, which was kinda weird. Other than that, everything else was top-notch.
Response from Property: Thank you so much for your wonderful review, glad you were happy with your overall experience at the hotel! For the inconvenience you mentioned, it is true that there may be negligence in the service process, and we are deeply sorry for this. Our employees should be more careful in providing services to avoid causing you trouble. To this end, we will retrain all employees to ensure that each guest's personal belongings and privacy are fully respected. We pay attention to and accept your feedback, and promise to continuously improve the service quality to ensure the provision of better and more considerate services. Thank you again for your correction and look forward to the opportunity to provide you with a more excellent experience!
Guest User
Baoshi Double Bed Room
Stayed in Oct 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Nov 18, 2024
The hotel is connected to a Hangzhou Metro station. The room is comfortable and clean. The only problem is many guests smoked in the building.
Response from Property: Dear guest, thank you for your valuable feedback! Glad that your stay was overall satisfactory and that room comfort and cleanliness were acknowledged. We deeply apologize. Regarding the problem of smoking in the building, this is really a point that we need to pay attention to and solve. Please accept our sincere apologies. We have taken immediate action to add smoke-free signs in public places and strengthen patrols by cleaning staff to ensure timely cleaning of cigarette butts and reduce the impact on other guests. Your voice is very important to us, and we promise to work hard to improve management practices and foster a healthier, more comfortable and smoke-free accommodation. Thank you again for your understanding and support. I look forward to your visit again. I hope the next experience will make you feel more satisfied.
Wenjun Zhang
Stayed in Aug 2023
Business travellers
15 review
4.7/5
Amazing
Posted on Sep 10, 2023
Good location for both business n leisure travelers. Nice service n food. In general all facilities is maintained well.
Response from Property: Hello dear customer! Thank you very much for your trust and support in our hotel, and we look forward to your next visit!
CHULANLAN
Baoshi Double Bed Room
Stayed in Jun 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Aug 15, 2024
room was spacious and service was superb
Response from Property: 謝謝您的滿分點評, 您的支持與鼓勵, 是我們前進的最大動力。世貿君瀾大飯店以不斷的為客人營造温馨舒適的居住環境而努力, 以最高的性價比滿足不同賓客的要求。我們在杭州,期待您的再次光臨!
Sarp Kerman
Stayed in Aug 2023
Family
4 review
5.0/5
Outstanding
Posted on Sep 17, 2023
Everything about the stay was great. Thank you for the hospitality, the hotel crew and Ingrid for making sure that everything went smooth!
Response from Property: Dear customer, hello! Thank you very much for your trust and support to our hotel, looking forward to your next visit!
Yu Chuan
Stayed in Jul 2023
Solo travellers
7 review
3.5/5
Posted on Sep 22, 2023
Stayed in the old room, but was told the new renovated rooms are execellent! Note, when you check in, ask for the new rooms!
Response from Property: 尊敬的顧客您好!非常感謝您對我酒店信任與支持,期待您的下次光臨!
dombu
Liuxia Chengyun Double Bed Room
Stayed in Oct 2023
Couples
72 review
5.0/5
Outstanding
Posted on Jan 22, 2024
The location is prefect, very convenience,
The room is clean
Response from Property: Dear customer, hello! Thank you very much for your trust and support to our hotel, looking forward to your next visit!
Mr1978
Stayed in Oct 2023
Solo travellers
9 review
4.0/5
Very Good
Posted on Feb 5, 2024
Good not bad excellent food and good room
Response from Property: Dear customer, hello! Thank you very much for your trust and support to our hotel, looking forward to your next visit!
Raquel Monreal
Stayed in May 2022
Couples
50 review
5.0/5
Outstanding
Posted on Jun 18, 2022
We went to this hotel for a short holiday and it’s been the most amazing experience! When we got there the staff attended us in perfect fluent English! We got an upgrade to a better room due to the construction site nearby but honestly the noise wasn’t even noticeable. The breakfast is the best I’ve had in a long time huge variety of stuff western food, fresh juices, cereals, english breakfast, all kinds of dumplings…
The leisure area is beautiful we played tennis and the coach was genuinely kind and we are still in touch with him, became our friend! Hahaha really nice sauna, steam room, awesome swimming pool, quiet gym… really really nice. And it’s got a Starbucks inside of the hotel… + great attraction the surrounding area. I absolutely recommend this place for foreigners and locals.
Response from Property: Dear guests and friends, thank you very much for choosing Grand LAN Hotel and thank you for your recognition of hotel service.Grand Hotel will continue to maintain high quality and excellent guest service standards and strive to create a comfortable and warm environment for every guest.Thank you again for your affirmation of the hotel and looking forward to coming again.
Neyaz
Baoshi Mountain View Double Bed Room
Stayed in May 2024
Booked for others
14 review
5.0/5
Outstanding
Posted on Jun 9, 2024
Perfect view
Response from Property: 非常高興您在世貿君瀾大飯店度過了愉快的度假時光,您的滿意和好評是對我們最大的認可,希望能再次為您服務!
Guest User
Stayed in Jun 2022
Couples
2 review
4.5/5
Great
Posted on Jul 25, 2022
What a wonderful hotel! Super nice staff, good location close to the metro station, beautiful mountain view. Clean swimming pool and good breakfast. I highly recommend this place.
Response from Property: 尊敬的貴賓朋友,非常感謝您選擇世貿君瀾大飯店,謝謝您對酒店服務的認可。大飯店的服務宗旨就是為每一位賓客提供始終如一的高品質服務,以達到您的期望。我們將不斷提升服務質量,確保您每一次入住都是美好的經歷和體驗。雲天閣能量早餐喚起一天的滿滿正能量,早餐種類豐富。另外建議您可以嘗試一下雲天閣的自助午餐和晚餐,品類也十分繁多,有佛跳牆、海鮮自助等等美食。自助餐廳的哈根達斯冰淇淋暢吃哦~期待您的再次入住,祝願美好的事物每天與您相伴!
FeizaopaopaooO
Superior Twin Room
Stayed in Dec 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The hotel is located in the Huanglong business district, with a subway station downstairs. It is very convenient to get to Hangzhou East Station. I contacted Xiao Kong to help me arrange a room in advance. It was pretty good. The hotel has been renovated and is very grand. There are also robots delivering items, which is very convenient and suitable for lazy people. There are also many Internet celebrity stores downstairs of the hotel. It is great to sit and check in and take photos. The next day, I went out to play. There was a direct bus to Lingyin Temple at the bus stop at the door. It was unexpected~~
Next time I come to Hangzhou, I will come to experience different rooms again! !
Original TextTranslated by Google
Response from Property: 感謝您的熱情點評和對酒店的認可!很高興酒店能夠為您提供滿意的服務,此次房型的改造確實得到了不少客人的青睞,機器人送物也帶來的便利。我們對自己離黃龍商圈和杭州東站的距離以及地鐵站的臨近感到自豪,這是極大的優勢。再次感謝您對酒店的肯定,期待再次光臨!
Guest User
Baoshi Double Bed Room
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 10, 2025
There is a subway station on Line 3 downstairs of the hotel, and there is a bus at the door that goes directly to Lingyin Temple. The transportation is quite convenient. When I checked in, Xiao Hu received me and helped me arrange the room. The service was considerate. The newly renovated room was comfortable, simple and elegant, with clean bedding. You can see the Baoshi Mountain in the room, and the scenery is very good. The lobby has a New Year atmosphere, which is suitable for checking in and taking pictures. It's very good!
Original TextTranslated by Google
Response from Property: 非常感謝您的認可與好評,我們團隊倍感榮幸。,您的滿意是我們最大的獎勵。再次感謝您的光臨與寶貴建議,期待下次您的再次光臨,讓我們繼續保持這份滿意與期待。
Guest User
Baoshi Double Bed Room
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 8, 2025
The first time I came here was to stay at World Trade Center Junlan. It has convenient transportation and many green plants in the square, which is suitable for relaxing after work. YY is hospitable and has friendly service. It arranges rooms with mountain views and a strong sense of new design. There are reminders of the breakfast address, time, self-service, and fresh ingredients. The artistic atmosphere in the store is strong, the drama is like life, and the velvet flowers are flourishing. The Fenghexuan box on the third floor has new facilities and an elegant environment. I will come here to experience it next time I come back to Hangzhou.
Original TextTranslated by Google
Response from Property: Dear traveller, thank you very much for your love and appreciation for us! We are deeply honored and inspired by your mention of so many highlights. I am particularly happy to see you lying comfortably in the newly designed room with mountain view, and enjoying the gourmet experience at Feng Hexuan with your family. Looking forward to your next visit to Hangzhou, Narada Hotel World Trade Center still welcomes you.
Lijunrui
Baoshi Double Bed Room
Stayed in Dec 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jan 8, 2025
In the Huanglong business district, I checked in very late. Ms. Y in the lobby gave a warm reception and attentive service. She arranged a quiet room with new facilities. The room is spacious and has a strong sense of space. The mountain view room is opposite the Xiaobaihua Theater. Huanglong is green and warm in winter. . Free drinks in the small refrigerator in the room. The breakfast buffet has freshly squeezed juice. There is a charging station on the right hand side when you go out. Narada brand Hangzhou base camp.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your love and recognition of Narada Hangzhou Branch! We are deeply satisfied and proud to see your praise for the facilities, the spaciousness and sense of space in the rooms, and your recognition of the Narada brand Hangzhou base camp. Thank you again for your valuable review. Your satisfaction is our greatest pursuit. If you visit Hangzhou again in the future, Narada Hangzhou Base Camp will always be your warm harbor. Looking forward to serving you again!