To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.5
Service4.0
Cleanliness4.0
Filter by:
Sort by:
All reviews(1617)
Positive reviews(1362)
Reviews with photos/video(267)
Amenities were average(325)
Great value for money(142)
Easy to get around(127)
Convenient parking(64)
Convenient for shopping(58)
Close to metro(35)
Stayed multiple times(19)
Secluded lake view(17)
Negative reviews(255)
Guest User
Deluxe Room - Near Lake (Double bed)
Stayed in Sep 2024
Solo travellers
7 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Great location right next to the lake. Room is clean. Staff is helpful.
Rap DarkKnight
Deluxe Room - Near Lake (2 beds)
Stayed in Mar 2023
Business travellers
4 review
2.5/5
Posted on Apr 12, 2023
Location was Great as it was right in front of the West Lake.
Service wise was not badbut but the room had a foul smell, I had to have th windows open the whole time. We have requested for a room change but was asked to pay extra for upgrade if ever. Just wanted to have a clean room and not an upgrade
Anonymous User
Discount Standard Room
Stayed in Sep 2022
Solo travellers
36 review
4.5/5
Great
Posted on Dec 23, 2022
Exclusive, conveniently located on the lake  but it seemed worn on the inside.  the staff was nice.
qiaokelidou
Discount Standard Room
Stayed in Sep 2022
Solo travellers
22 review
4.2/5
Very Good
Posted on Oct 6, 2022
Got a free upgrade to a better room. The location is just across the West lake, which makes it very convienent. The building and rooms are bit outdated and really need sone rennovation. it looks like there hasn't been any big updates since the 70s. Also, bit old smell but just bear it. this place is very convienent
Anonymous User
Deluxe Room - Near Lake (2 beds)
Stayed in Oct 2022
Solo travellers
10 review
4.7/5
Amazing
Posted on Feb 15, 2023
Very good place to stay!
Eddy xie
Deluxe Room - Near Lake (2 beds)
Stayed in Jan 2025
Family
49 review
5.0/5
Outstanding
Posted on Feb 10, 2025
The hotel is right by the West Lake, with a unique location. It is the most cost-effective hotel in Hangzhou, especially by the West Lake. My child has been staying in this hotel since he was two years old, and it has been seven years now. Every time I come to Hangzhou, I will stay in the hotel for 1-2 days, just because there is a beautiful view right outside the door. It only takes 3-5 minutes to walk to the lake for afternoon tea, and about 7-8 minutes to walk to the Broken Bridge. It only takes a quarter of an hour to walk to Louwailou Gushan Branch. It is worth recommending to salaried travelers! !
Original TextTranslated by Google
Anonymous User
Family-friendly Quadruple Room
Stayed in Jan 2025
Family
2 review
1.5/5
Posted on Feb 6, 2025
The environment and service facilities are very bad. It was very noisy on the first night we moved in. Then we communicated with the front desk to see if we could change the room. They told me that this room type is always noisy and it will be fine at night. I was very speechless. Then there were cockroaches when I fell asleep on the first night.
However, it is really close to West Lake, no more than 30 meters away. Anyway, there is Grand Hyatt Hotel next to it. Considering the price, what bicycles are there? Everything is very broken. The overall feeling is not very good, but now there are toothbrushes and toothpaste, and there is 24-hour hot water. The central air conditioning is relatively hot. I just don’t know why it can’t be renovated.
Original TextTranslated by Google
Haoge
Deluxe Junior Suite
Stayed in Jan 2025
Family
38 review
5.0/5
Outstanding
Posted on Feb 9, 2025
Facilities: Age-style
Sanitation: Clean
Environment: Next to West Lake
Service: Very good!
Haha, the little animals are here! What a pleasant surprise!
Original TextTranslated by Google
Guest User
Deluxe Room - Near Lake (2 beds)
Stayed in Jan 2025
Family
5 review
4.1/5
Very Good
Posted on Feb 4, 2025
The location is excellent. I will stay here again. I recommend the lakeside room. It is especially suitable for people who like old-fashioned hotels. It is convenient for travel and eating around. I was very happy to stay at Huaqiao for a few days during the Year of the Snake and take a walk by the West Lake to see the scenery.
Original TextTranslated by Google
edecu
Sunshine Double Room
Stayed in Dec 2024
Solo travellers
34 review
3.2/5
Posted on Jan 31, 2025
The location of Huaqiao Hotel is very good. There is a pedestrian path outside. Crossing the pedestrian path is the Five Parks, which is close to the West Lake. There is a McDonald's downstairs that is open from 7 to 23, and a convenience store that is open 24 hours a day, which sells oden and other food.
The hotel service is quite satisfactory, neither humble nor overbearing.
The room is not big, and there is no separate desk.
The bathroom is relatively compact, and the shower is fixed and short.
The bedding is not good, and it does not feel like cotton. The hygiene is not good either, because I saw hair that was not my own on the bed.
In summary, in my personal opinion, it is okay to make do with one night, after all, it is very cheap.
There are two other hotels nearby. Grand Hyatt is also an old hotel, with much better service and facilities, but the price is too high. Home Inn is newer, but there are fewer windows.
Original TextTranslated by Google
leoruan8
Deluxe Room - Near Lake (2 beds)
Stayed in Dec 2024
Family
2 review
4.5/5
Great
Posted on Jan 24, 2025
This hotel is where I stayed when I first visited Hangzhou 25 years ago. I have been staying here for more than 20 years. I like it here. It feels like when I was young. I see the changes around the hotel, but the hotel has not changed. It feels very familiar. There are many modern hotels, but fewer and fewer hotels that can preserve cultural witnesses
Original TextTranslated by Google
Guest User
Sunshine Twin Room
Stayed in Nov 2024
Family
2 review
4.7/5
Amazing
Posted on Dec 8, 2024
Although the facilities in the room are a bit old, it is clean and right by the West Lake. If you are just here for fun, it is better to stay here. I am already a frequent visitor here. I like this kind of express hotel. There is a Thai restaurant on the right turn of the hotel, and there are all kinds of delicious food ahead.
Original TextTranslated by Google
6/7
Guest User
Deluxe Room - Near Lake (2 beds)
Stayed in Oct 2024
Family
9 review
4.7/5
Amazing
Posted on Dec 1, 2024
The hotel is in a great location, right by the West Lake. You can see the West Lake from the window. There are electric cars and boats around the lake next to the hotel, which makes it very convenient to go out. Although the hotel facilities are relatively old, the hygiene is still quite clean.
Original TextTranslated by Google
Jintian
Sunshine Twin Room
Stayed in Oct 2024
Couples
29 review
5.0/5
Outstanding
Posted on Dec 19, 2024
The hotel by the West Lake is picturesque. I will still choose it next time I go to Hangzhou. The West Lake is so beautiful.
Original TextTranslated by Google
6/7
Wanyiliubang
Deluxe Room - Near Lake (Double bed)
Stayed in Oct 2024
Booked for others
45 review
5.0/5
Outstanding
Posted on Nov 20, 2024
I booked this for my parents. The front desk staff was very considerate to the elderly. I would like to express my sincere gratitude to the hotel for its warm service to the elderly on behalf of my parents. The room was clean and hygienic. The hotel is opposite the West Lake and the ship dock, which is very suitable for the elderly to have a holiday. The elevator also requires a card, which gives a full sense of security. There is a McDonald's, convenience store, subway station, and commercial area downstairs, which is very convenient. Super cost-effective.