202692****
December 1, 2025
On Saturday, I spontaneously decided to visit Hangzhou to see the red leaves and found this hotel. The price was reasonable. The receptionist, a young lady wearing glasses, was exceptionally kind. Upon arrival, she gave me directions and estimated travel times to various attractions. The next day, when I rented a bike, she helped me with the route. Her service truly elevated my experience at this hotel, even though I don't know her name. Secondly, I personally found the hotel's breakfast to be excellent—it was delicate, delicious, and served buffet style. The restaurant environment was also very pleasant, a definite highlight of the hotel. The hotel offers complimentary bicycles, which are great for cycling to some attractions, especially in November when the weather is so pleasant. I do have a suggestion: the hotel could consider partnering with electric scooter rental shops. Hangzhou's attractions are beautiful, but some roads have inclines and declines, which can make cycling tiring. Finding reputable electric scooter providers that offer delivery services at a reasonable price, without occupying the hotel's parking spaces, would be a great added value for the hotel. All in all, this hotel left a wonderful impression on my two-day weekend trip to Hangzhou. I highly recommend it!
**Facilities:** Good, there's a gym and a kids' room.
**Environment:** The environment is excellent, located on Xixi Road, very tranquil.
**Service:** The front desk lady was very kind, thorough, and thoughtful.
**Self-service afternoon tea:** Very good. It was delightful to have some tea and fruit in the lobby after cycling!
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