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Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(1601)
Positive reviews(1568)
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Delicious breakfast(91)
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Delicious buffet(8)
Negative reviews(33)
TIAN
Family Friendly Family Smart Room (Tatami)
Stayed in Apr 2025
Family
6 review
10/10
Outstanding
Posted on Jun 5, 2025
Very good experience again! Take about 5 minutes to walk to the station to Hangzhou West Lake! We also took the train to Shanghai this time. Breakfast buffet style offers a lot of variety including fresh brewed coffee! Always great staying, never disappointed!
Response from Property: 尊敬的賓客:您好!感謝您入住杭州寶盛賓館並分享您的美好體驗我們一直致力於為每一位賓客提供温馨、舒適的住宿體驗。看到您對我們的認可,我們深感榮幸,我們會繼續努力,不斷提升我們的服務品質,期待在不久的將來再次迎接您的光臨,為您提供更加優質的服務!祝您生活愉快!
Iza Bébé
Smart Suite - 2-Bedroom, 2-Room
Stayed in Sep 2024
Family
4 review
9.5/10
Amazing
Posted on Oct 4, 2024
We got a 4 bed room and it was the best decision. The hotel room is so big and clean. Everything was in order and the staff was so friendly and helpful . Breakfast was not bad and location about 30 min drive from most things .
Response from Property: Dear guest, Thank you for choosing to stay at Hangzhou Baosheng Hotel and for informing us of your dissatisfaction with us in a timely manner. Your opinions are very important and constructive to us. We have paid attention to the issues you mentioned and have been dealt with by the relevant departments. We hope that you will continue to support our hotel. We sincerely apologize to you. Thank you again for your visit and valuable suggestions! We sincerely look forward to your next stay and invite you to witness the improvement and improvement of the hotel.
OLAMIYIDE TIOLUWALOPE
Smart Room (Double Bed)
Stayed in Jul 2023
Solo travellers
10 review
9.0/10
Great
Posted on Aug 22, 2023
It was clean and the bed was quite comfortable.
Response from Property: 尊敬的賓客:您好! 感謝您的光臨,同時也真誠感謝您對我們的喜愛和認可,您記住了在這裏的美好時光讓我們心裏很感動,讓賓客享有美好入住體驗是我們義不容辭的責任, 能得到您的讚許我們深感榮幸,同時我們也更有動力繼續前行, 希望能有更多為您服務的機會!
Neoh
Smart Room (Double Bed)
Stayed in Sep 2023
Couples
5 review
8.0/10
Very Good
Posted on Oct 25, 2023
Room setting is a bit small. The 2 sofas in front of the TV took up a lot of space especially the legs of the sofa really have to be careful. No shower cap provided. Nevertheless it’s value for the price that you pay. Worth to stay here.
Response from Property: 親不喜歡這個房型的話,下次可以試一下中式風格的睿選大床房,期待您下次來選一個不一樣的房型體驗一下哦,希望下次能給您一個完美的入住體驗,謝謝您的支持!
Sarina
Family Friendly Family Smart Room (Tatami)
Stayed in Jul 2023
Family
11 review
8.5/10
Very Good
Posted on Aug 10, 2023
This hotel is near a subway station. It is about 25 min from the airport. Rooms are spacious. Hotel staff are very courteous. Breakfast was included and the food was good.
Response from Property: Dear guest, thank you for your feedback and support on the hotel. We are delighted that you have had a pleasant stay experience at the hotel. Hangzhou Baosheng Hotel is located in the center of Xiaoshan City, with complete catering facilities nearby. It is within walking distance of large complexes such as Wanxiang City and Wangjiao City. Going out is the entrance of Metro Line 2, making it very convenient to go to the West Lake Scenic Area.
Anonymous User
Smart Room (2 Beds)
Stayed in Feb 2023
Business travellers
3 review
10/10
Outstanding
Posted on Mar 5, 2023
Good good!
Response from Property: 感謝您選擇杭州蕭山寶盛賓館並對酒店給予支持與厚愛。您對酒店設施及服務的滿意是酒店全體員工工作的動力,讓每位賓客都能感受到賓至如歸的感覺是我們服務的最終目標。為您服務是我們的榮幸,酒店全體員工期待您的下次光臨。
Erxiaojiebushidaren
Ruixuan King Room
Stayed in Apr 2025
Family
3 review
9.7/10
Amazing
Posted on May 5, 2025
The hotel is opposite the subway entrance, Exit C6, but you have to walk a distance inside the subway. The room is very clean. We were upgraded for free when we checked in. Although it is a little farther than the original room, it is much more spacious and comfortable. The service is also very good, and anything is solved in the first time. Since we stayed for several consecutive days, the front desk also added WeChat when we checked in, saying that we can ask her anything, which is very considerate.
The Dragon Boat Festival is coming soon, and the hotel also sent zongzi.
Original TextTranslated by Google
Response from Property: 江南憶,最憶是杭州;賓至如歸,最暖在寶盛!感恩遇見您這樣用心的客人,願我們的服務能成為您旅途中的一抹亮色。期待再次為您服務!
Guest User
Elegant Tang And Song Themed King Bed Room
Stayed in Apr 2025
Business travellers
2 review
10/10
Outstanding
Posted on May 4, 2025
The single room is very large, suitable for business trips and family trips. The two bathrooms are very convenient, and the children like it. The service is even better. Because the two families booked different room types, they upgraded us to the same floor for free. I highly recommend it. The location is also great and the surrounding shopping malls are convenient. It will be my first choice for next trip
Original TextTranslated by Google
Response from Property: 感謝您選擇杭州蕭山寶盛賓館並分享您的入住體驗!您的滿意是對我們最大的鼓勵,也是我們不斷提升服務的動力。我們始終致力於為賓客提供舒適的住宿環境和熱情周到的服務,很高興您在入住期間感受到了我們的用心。您的認可讓我們倍感榮幸!期待您的再次光臨,我們將繼續努力,為您帶來更美好的入住體驗!祝您萬事順意!
Guest User
Family Friendly Family Smart Room (Tatami)
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on May 3, 2025
A very good travel and accommodation experience, the service is thoughtful! We are a family of four traveling together. The quilts were not enough and were delivered quickly. It is a time-honored hotel with trustworthy service!
Original TextTranslated by Google
Response from Property: 衷心感謝您選擇杭州蕭山寶盛賓館並留下寶貴好評!得知您對房間設施,酒店服務還滿意,我們倍感鼓舞。您的認可將激勵我們持續提升服務品質,期待下次為您帶來更完美的入住體驗!祝您及家人旅途愉快!
Huanyoudadiqiu
Smart Room (Double Bed)
Stayed in Apr 2025
Solo travellers
1 review
9.7/10
Amazing
Posted on May 2, 2025
The room is very clean, the layout is very warm, and there are thoughtful little gifts. The price-performance ratio is very high. I highly recommend this hotel for travel and business trips🤙
Environment: Nearby is Xiaoshan MixC, not far from Xiaoshan Yintai, convenient for food and accommodation!
Original TextTranslated by Google
Response from Property: 一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們, 生命中有太多的選擇, 您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識, 您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
Guest User
Deluxe Smart Suite - 1-Bedroom
Stayed in Mar 2025
Business travellers
7 review
10/10
Outstanding
Posted on Apr 30, 2025
The environment is great, the location is great, the price is cheap, and it is very convenient for business trips. I will choose this place again when I come to Hangzhou next time.
Original TextTranslated by Google
Response from Property: Dear guests, we are glad that you have a pleasant stay in our hotel. Thank you for your support and trust in our hotel. We will continue to work hard to provide you with a more comfortable and warm stay experience.
Neitaniya-ren
Smart Room (Double Bed)
Stayed in Mar 2025
Solo travellers
3 review
10/10
Outstanding
Posted on Apr 23, 2025
Xiaoxue at the front desk provided excellent service and was flexible in her work. I think it's great that this hotel has such good staff at the front desk! It brings a warm feeling to the guests. If I come to Hangzhou next time, I will come for Xiaoxue! The room is large and clean, worth recommending!
Original TextTranslated by Google
Response from Property: 親愛的賓客您好,我們很高興您在酒店有一段愉快的入住經歷, 感謝您對酒店的支持與信任, 我們將繼續努力,為您提供更加舒適温馨的入住體驗。
Guest User
Smart Room (Double Bed)
Stayed in Mar 2025
Business travellers
3 review
10/10
Outstanding
Posted on Apr 6, 2025
The hotel is next to the Mixc and Yinlong Department Store, which has food and entertainment. It is also very convenient to have supper with other areas at night. There is a subway station outside, so it is convenient to go anywhere. The staff is very kind and friendly, and the service is also very meticulous. It is not easy for a hotel to maintain service in such a crowded market. I will continue to stay here next time I come to Hangzhou! In addition, the breakfast is also very rich. If you don’t want to take out, the service staff will help you deliver it. It is very humane. The hotel is also exquisite and beautiful, the facilities are very new, the rooms are clean and tidy, and the aunt on the floor is also very enthusiastic. Thank you to the conference organizing committee for choosing such a good hotel for the meeting. I am very happy. The overall environment of the hotel is also very good. I hope to come here for a meeting next time when I come to Hangzhou
Original TextTranslated by Google
Response from Property: 親愛的賓客您好,我們很高興您在酒店有一段愉快的入住經歷, 感謝您對酒店的支持與信任, 我們將繼續努力,為您提供更加舒適温馨的入住體驗。
Guest User
Elegant Tang And Song Themed King Bed Room
Stayed in Feb 2025
Business travellers
3 review
6.0/10
Posted on Mar 31, 2025
First, I don't know if it was because of an event or something, but the parking space was very tight and not easy to park on the day we stayed there; second, although the room was relatively large, it was just empty and had almost no practicality; third, the air conditioning was central air conditioning, and the air conditioning panel in the room could not adjust the temperature. It was quite hot that day, and I almost didn't sleep well at night; fourth, the Tang and Song Dynasty themed room we booked was in Building 2, and the elevator and restaurant in Building 2 were together, and there was a smell of white wine; as for the service, the attitude of the waiters was actually quite good, but compared with some four-star hotels of the same price I've stayed in, it was only average. In short, the experience was not very good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!沒能讓您在住店期間向我們傾訴不滿是我們的失誤,十分抱歉沒有為您提供一次滿意的入住體驗。對於這次未能讓您有完美的入住體驗,表示誠摯的歉意。同時很感謝您提出的中肯的意見,我們很重視您反饋意見和建議,已轉達您的意見給我們的相關部門加以改進我們的服務質量。
Anonymous User
Smart Suite - 2-Bedroom, 2-Room
Stayed in Feb 2025
Family
101 review
10/10
Outstanding
Posted on Mar 10, 2025
The room space is OK, the double toilet with smart toilet is convenient for children to wash their PP. The shower water temperature rises quickly. The only downside is that the parking lot is a bit crowded, don't even think about parking during peak hours. The air conditioner LCD panel is a bit old, and the words on it are not very clear. Finally, I want to complain about the self-operated restaurant Qiantangxuan. I went there at 17:00 in the afternoon. I was the second table. The customer service told me that the dishes would be served quickly if there were fewer people. I brought two children there, and I said two things: one is not to be spicy, and the other is not to serve the dishes one by one. The dishes are ready and served together. As a result, I was served a green vegetable after more than 20 minutes, and then three more in 55 minutes. The last dish was served 10 minutes after my urging! 5 dishes, 2 of which were even put in chili🌶️!!! This restaurant is really not recommended💢💢
Original TextTranslated by Google
6/7
Response from Property: 感謝您如此細緻的點評分享,很抱歉此次入住未能完全達到您的期望。關於您提及的每一條寶貴的建議我們都將分享至酒店管理層,從細微處發現不足,保持好的方面,改進不足。我們始終追求為賓客打造完美的入住體驗,相信在您下次入住時會有全新的體驗,誠邀您的再次到來。