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Location9.1
Amenities9.1
Service9.4
Cleanliness9.2
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Guest User
Cozy 2-bed Room
Stayed in Dec 2025
Other
1 review
10/10
Outstanding
Posted on Jan 31, 2026
The location is pretty good, very close to West Lake, and the service attitude is excellent.
Hygiene: Very clean.
Original textTranslated by Google
6/10
Response from Property: 十年前鮮衣怒血李逍遙、十年後錦衣夜行梅長蘇。唯有小e,不忘初心。期待你我下次的邂逅。Q
Guest User
Cozy 2-bed Room
Stayed in Jan 2026
Other
1 review
10/10
Outstanding
Posted on Feb 5, 2026
The room has everything you need, the facilities are complete, and it's quite clean. I think it's pretty good.
Original textTranslated by Google
Response from Property: 尊敬的賓客!您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好時光。您的讚賞給予酒店很大的鼓舞,也是我們前進的動力,我們將繼續維持着這份熱情,真摯的為到來的每一位顧客服務!期待您的再次光臨!Q
Guest User
Tatami Cozy Room (Double Bed) - Leisurely Joy
Stayed in Dec 2025
Other
2 review
10/10
Outstanding
Posted on Jan 31, 2026
Very satisfied, the service attitude was excellent, and the hotel environment was quite good. The facilities were very complete, everything you'd expect was there. Overall, a fantastic experience.
Original textTranslated by Google
Response from Property: 、O(∩_∩)O~~遇見你以後我再也不用吃糖了, 因為你太甜了 感謝您對小e的好評認可!Q
The service was excellent, and the room was very clean. The facilities were good, the environment was beautiful, and the overall experience was fantastic.
Original textTranslated by Google
Response from Property: 尊敬的顧客您好,非常感謝您對創e家青如玉酒店(杭州中河中路店)的支持,我們很榮幸能為您提供優質的服務,真誠期待您的再次光臨,杭州創e家青如玉酒店全體員工祝您和您的家人健康平安!(酒店毗鄰浙一醫院和浙二醫院,步行可至西湖湖濱和南宋御街與河坊街,是您來杭商務旅行的最佳下榻之選,期待您的光臨。) Y
It was pretty good. The location is convenient, and it's quite clean. The service was also very good. The facilities were well-maintained, providing a great experience! 👍
Original textTranslated by Google
Response from Property: 尊敬的顧客您好,非常感謝您對創e家青如玉酒店(杭州中河中路店)的支持,我們很榮幸能為您提供優質的服務,真誠期待您的再次光臨,杭州創e家青如玉酒店全體員工祝您和您的家人健康平安!(酒店毗鄰浙一醫院和浙二醫院,步行可至西湖湖濱和南宋御街與河坊街,是您來杭商務旅行的最佳下榻之選,期待您的光臨。) Y
Guest User
Cozy 2-bed Room
Stayed in Dec 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jan 18, 2026
Had a great stay! The environment was fantastic, the room was clean and tidy, and it's very close to West Lake.
Original textTranslated by Google
Response from Property: 酒店地理位置優越,離西湖和銀泰特別近:歡迎您光臨創e家青如玉酒店!能與您相遇真是太幸運了,非常感謝您百忙之中寫下的寶貴點評,您的評價就是我們最大的動力呢!用心的服務給您不一樣的體驗! H
The service was great, and the hygiene was excellent. Overall, I was very satisfied. From the moment I arrived, I felt the service was incredibly thoughtful. The room was also very clean. It's a great value for money for travelers.
Original textTranslated by Google
Response from Property: 尊敬的顧客您好,非常感謝您對創e家青如玉酒店(杭州中河中路店)的支持,我們很榮幸能為您提供優質的服務,真誠期待您的再次光臨,杭州創e家青如玉酒店全體員工祝您和您的家人健康平安!(酒店毗鄰浙一醫院和浙二醫院,步行可至西湖湖濱和南宋御街與河坊街,是您來杭商務旅行的最佳下榻之選,期待您的光臨。) Y
Anonymous User
Tatami Selected Room (Double Bed) - Elegant Zero Pressure
Stayed in Dec 2025
Business traveller
4 review
10/10
Outstanding
Posted on Jan 18, 2026
The environment is great, the room is clean and tidy, well-equipped, and the service is excellent.
Original textTranslated by Google
Response from Property: 尊敬的顧客您好,非常感謝您對創e家青如玉酒店(杭州中河中路店)的支持,我們很榮幸能為您提供優質的服務,真誠期待您的再次光臨,杭州創e家青如玉酒店全體員工祝您和您的家人健康平安!(酒店毗鄰浙一醫院和浙二醫院,步行可至西湖湖濱和南宋御街與河坊街,是您來杭商務旅行的最佳下榻之選,期待您的光臨。) H
Guest User
Cozy 2-bed Room
Stayed in Dec 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jan 9, 2026
The service was excellent, very warm and welcoming. The room size was also quite good. Overall, it was a very pleasant stay.
Original textTranslated by Google
Response from Property: 酒店地理位置優越,離西湖和銀泰特別近:尊敬的旅客,感謝您下榻創e家青如玉酒店。很高興看到您對酒店地理位置,衞生狀況和服務質量的好評。酒店毗鄰因、武林夜市,銀泰,in77購物中心,吃喝玩樂影院一應俱全。歡迎您再次光臨!Q
Anonymous User
Cozy 2-bed Room
Stayed in Dec 2025
Other
2 review
10/10
Outstanding
Posted on Jan 8, 2026
Quite satisfied. The hotel environment is good, and you can store your luggage for free. The service attitude is especially great.
Original textTranslated by Google
Response from Property: 酒店地理位置優越,離西湖和銀泰特別近:尊敬的客人您好!非常感謝您對我們酒店的支持和各個方面的認可,我們會繼續保持熱忱,致力於讓每一位客人享有賓至如歸的入住感受,熱切期待您的再次光臨!祝您生活愉快!Q
Guest User
Cozy 2-bed Room
Stayed in Dec 2025
Other
1 review
10/10
Outstanding
Posted on Jan 9, 2026
The hotel facilities are great in every aspect, and the service is also very good, gentle, and helpful.
Excellent service, really great. The hotel even offered a complimentary late check-out, which was a nice bonus.
Original textTranslated by Google
Response from Property: 酒店地理位置優越,離西湖和銀泰特別近:尊敬的旅客您好!非常感謝您的入住,我們創e家青如玉酒店地處杭州市中心城區,交通非常便利,附近有商業,娛樂和購物中心,無需搭乘車輛步行便可逛街購物,吃喝玩樂,地理位置絕佳。歡迎您再次光臨我們酒店。Y
Guest User
Tatami Selected Room (Double Bed) - Elegant Zero Pressure
Stayed in Dec 2025
Other
2 review
10/10
Outstanding
Posted on Jan 3, 2026
It felt pretty good overall. There's a free calculator available, and the room itself was decent, just a bit small. Everything else was fine.
Original textTranslated by Google
Response from Property: 尊敬的顧客您好,非常感謝您對創e家青如玉酒店(杭州中河中路店)的支持,我們很榮幸能為您提供優質的服務,真誠期待您的再次光臨,杭州創e家青如玉酒店全體員工祝您和您的家人健康平安!(酒店毗鄰浙一醫院和浙二醫院,步行可至西湖湖濱和南宋御街與河坊街,是您來杭商務旅行的最佳下榻之選,期待您的光臨。) Q