JOYA Hangzhou Qianjiang CBD Reviews

Clean and very nice decor. A true 5 star standard. The strong water pressure is the cherry on top. Location would be great for business people but a bit far from all other attractions

I really like the hotel staff and service. Very attentive and also the room is so so beautiful! Tea concept! Good location! Will definitely come again!

In one word: Quality. JOYA Hangzhou is a pleasure to stay in. Amazing contemporary Chinese design. Superb colour palette, thoughtfully furnished and accessorised rooms. Excellent breakfast, attentive and pleasant service. Highly recommended. A swimming pool / spa / sauna would be a welcome addition.

Hotel is very good Steven is very nice

The room is spacious and cozy, the breakfast is delicious, the service of Xiao Yu at the front desk is very good, the location of the hotel is also very good, and the takeaway is delivered by a robot, which is very convenient. Overall it is great and very satisfied

A very satisfying stay experience. Ying at the front desk provided thoughtful and considerate service. The hotel is very good overall, and the feeling from entering the door to checking in is particularly good. The environment design has a feel, and the hotel smells very nice

1) First of all, this hotel is very strange. The so-called call in advance to confirm the check-in time is actually to inform you that the room will be reserved for you. I have paid in full. Can I cancel it? The voice of the person on the phone is also dull and indifferent. I don’t know what the meaning of this call is? 2) When checking in at 11:30 pm, the female waiter at the front desk asked for a deposit of 500 yuan. Now it is the era of credit payment, and this hotel is still in the primitive period. After I negotiated with the front desk and paid in full on Ctrip Business Travel, the other party still said that there may be other consumption possibilities and need to pay. Two waiters came over with a very bad attitude, and there was a kind of quarrel. At that time, considering that it was very late and I was very tired, I didn’t want to have a dispute, so I paid the deposit. As a result, I chatted with my friends later and found that my friend who checked in two hours earlier than me did not collect it. She was another front desk. It can be seen that different people in this hotel have different requirements and standards. There is no unified standard. To put it bluntly, it is different for different people! 3) The elevator design is very strange. It is separated from Orange Crystal by two elevators. It takes a long time to go up and down the elevator. It is very inconvenient and stupid. Including the room Wi-Fi, I don’t know if the hotel uses 1G network to save money. It is better to use your own Unicom. 4) The overall hardware of the room is very poor, the hygiene is not clean, you can see a lot of dust, the carpet is very dirty, the design is also very weird, the most outrageous is that the sound insulation is very very very very poor, so bad that you can hear the sound of walking upstairs and flushing, not to mention the sound of the door closing in the next room and people walking in the corridor. From time to time, I will be frightened by the sound of closing the door. The mattress is also very uncomfortable to sleep. I stayed awake until dawn that night. In summary, this is the first time I stayed in a hotel related to Huazhuhui. I didn’t expect the experience to be so bad. From the front desk service to the overall hardware and software, the hotel price is completely inconsistent with the actual facilities and services. I advise everyone to stay carefully, especially those who are traveling on business. It is already very hard to be away from home. At night, the noisy sound insulation and hotel services affect your mood and sleep. It is very, very worthless!!!

The hotel has a good geographical environment, there is a subway station nearby, and there are many delicious foods. The internal facilities are complete and it is very comfortable to live in. Kiki contacted in advance and made very considerate arrangements. If I come to Hangzhou next time, I will still choose this hotel~

The room design style is neo-Chinese, the room layout is reasonable, and it is very friendly to girls. The room is equipped with a makeup mirror, a large washbasin, a dry and wet separation design, and a small robot that can deliver food🥡. Xiao Yan's service is very good, and it can be solved in time if needed. I will choose it next time I stay😊

The design style and color of the room are very good, I like it very much Facilities: quite new, the bed is very big, you can roll around Hygiene: very clean Environment: the style that young people like Service: very enthusiastic, the people are very nice The breakfast is very rich, the food is very fresh, and it tastes better than the breakfast in other stores (personal opinion) I will consider staying here again in the future I forgot to take pictures, but when I left, I was given two boxes of small gifts, which is very thoughtful

Hangzhou Qianjiang New Town Xiyue Hotel exceeded expectations! The location is excellent and convenient for travel. The room is clean and tidy with complete facilities. The service is considerate and thoughtful, and the staff is warm and friendly. Highly recommended! (Cyrus)

The hotel has an elegant environment, warm service, a lobby bar suitable for talking, clean and comfortable rooms, and rich breakfast varieties. The location is good, walking distance to the outlets and the riverside, very beautiful. Special thanks to Xiao Yan of the hotel for giving a lot of help, I will stay at Xiyue again next time.

The location of the hotel is very convenient. There is a convenience store downstairs. Kiki is very friendly and professional. The room has a super large dressing table. It is especially suitable for girls. It is also very nice to take photos and check in.

Kiki at the front desk was warm and thoughtful. When passing by the front desk, there was a warm and polite greeting. Check-in was also very fast. Secondly, the hotel lobby is new. The hotel rooms are clean and the corridors are also clean. The mattress is unique and comfortable, the bedding is high-quality, and the shower room is a great design with dry and wet separation.