Hangzhou Jiutai Hotel Reviews

The rooms at Jiutai Hotel exude an Oriental charm, with a classic Chinese old-money style. Solid wood furniture paired with elegant, understated decor creates a serene and sophisticated ambiance, free from ostentatious embellishments. The butler, Yisper, provided impeccable service, responding promptly to our needs, making our entire stay hassle-free and comfortable.

The most delightful accommodation choice during my Hangzhou trip! The room exudes a 'Chinese old money' aesthetic, full of traditional charm with a modern twist. The classical layout combined with contemporary facilities made for a truly comfortable and relaxing stay. Our butler, Yisper, was humble and attentive, providing service that was just right without being intrusive.

Staying at the Jiutai Hotel was a delightful surprise. The rooms boast a charming, traditional Chinese 'old money' aesthetic, with soft furnishings and decorations that exude an oriental elegance. The room itself was impeccably clean and tidy. Our butler, Yisper, was incredibly attentive and thoughtful, proactively taking care of many details, making our stay very pleasant.

I was looking for a hotel for Liu Yu's concert and had a long list of requirements: pretty, clean, convenient transportation, a bathtub, and a swimming pool... After much research, I finally chose Grand Hyatt. I was genuinely amazed the moment I walked in. The flowers by the entrance are pruned and maintained daily, looking vibrant and full of life. The hotel's interior is incredibly quiet; I rarely encountered anyone in the elevator. I slept exceptionally well at night. Even though I'm a light sleeper, I didn't need earplugs for two nights straight! 😄 The bedding was also super comfortable; I'd get sleepy as soon as I lay down. 🤣 The hotel pool is well-maintained, and the changing rooms are very clean. The jade room for a quick steam was incredibly convenient. The most important thing was a mishap while packing. I thought I'd lost my E-dabing (a type of makeup compact). When I checked out, I told the front desk, and they didn't shirk responsibility at all. They immediately took a photo and sent it to their colleagues, promising to follow up with me. It turned out I found the compact in my own bag when I went out for dinner... I'm so sorry for causing trouble for everyone! A special thanks to Angel and Rose! They are beautiful and kind! I'll definitely be back next time!

Staying at Jiutai Hotel far exceeded my expectations! The room had a great location, which I was very pleased with – I could even watch the sunrise from my bed. The hotel is ideally situated, just a few minutes' walk from City Balcony. I was completely won over by the housekeepers, Angel and Rose. They were meticulous, thoughtful, and genuinely caring, handling every detail perfectly. I'll definitely choose this place again on my next trip to Hangzhou!

The guest rooms perfectly embody Chinese aesthetics, exuding a subtle and sophisticated 'old money' vibe. The soft furnishings were clearly chosen with great care. Facilities are well-maintained and provide a smooth user experience. Our butler, Yisper, was professional and easy to communicate with – we were very satisfied.

Every time I visit Jasmin, they recognize me and remember my preferred room, always reserving it for me. They even informed me I'd left clothes after checking out and offered to mail them to me.

The Jiutai Hotel is a great choice for travelers, conveniently located near many landmarks and attractions with easy access to transportation. Our butler, Yisper, was very responsive and thoughtfully planned our itinerary. The room was comfortable, making our entire trip even more enjoyable. Very satisfied!

Everything about our stay was good. Angel called before we arrived to confirm our room preferences and arranged a room with an amazing view, right on the river overlooking the 'Big Lotus'. After checking out, we provided some feedback, and they immediately and proactively apologized, communicated, and resolved the issues. We'll definitely be back in a few days!

The hotel's hardware and luxurious feel are beyond words. The room has a strong classical vibe, and the stay was excellent. Angel, with her kindness and beauty, provided efficient and professional service, immediately offering thoughtful solutions whenever an issue was raised! [666] Everything was great, and I'll definitely be back again next time~

An absolutely wonderful experience! I was blown away on my first stay here. Angel proactively called ahead to ask about my preferences and arranged a room with an amazing view – a perfect, unobstructed outlook of the Lotus River. The Mocha Garden breakfast restaurant is beautifully nestled amidst lush greenery, and the oriental aesthetic is simply spot on.

Stumbled upon a hidden gem of a hotel during my trip to Hangzhou! Our butler, Yisper, was incredibly thoughtful and attentive, handling every little detail perfectly. The room was spotless and well-equipped. Highly recommend this place to everyone!

Traveling with a baby, this hotel is perfectly located near all the West Lake attractions and major shopping malls, making it an impeccable choice for a family vacation. The service from Angel was prompt and responsive. On our check-out day, they proactively offered luggage assistance. It was a very pleasant holiday!

Almost ten years ago, I stayed at this hotel when it was called Pan Pacific Diaoyutai. Now it's Jintai, and while the name has changed, the quality remains consistently excellent. Ten years later, I'm back with my family, and everything, from the unbeatable river view location and familiar Chinese luxury decor to the thoughtful and attentive butler Yisper, brings back those wonderful memories from years past. If you're staying in the Qianjiang New City area, you definitely shouldn't miss this well-established hotel.