Moon and Sixpence Hotel Reviews

Response from Property: Dear guest, thank you for sharing your stay experience! We are glad that you have a good review of the coffee in our cafe, and thank you for understanding the service characteristics of the B&B. Our staff strives to provide assistance in reception and coffee to meet the needs of guests as much as possible. We apologize for the problem of no elevator, which may cause you some inconvenience, but we will continue to work hard to improve the quality of service. Thank you for your feedback and suggestions, we will seriously consider the direction of improvement. At the same time, we are glad that you can enjoy a comfortable time in our B&B, and look forward to your next visit! Have a good trip! 🌟🏡☕

Response from Property: Dear guest, thank you for your detailed feedback! We apologize for the problems you mentioned about the poor lighting in the room and the small bathroom space. Your suggestions are very important to us, and we will consider how to improve these facilities to provide a more comfortable stay. We are glad that you enjoyed our breakfast and friendly service, and thank you for recommending nearby amenities. We look forward to seeing you again, and we will work hard to improve the quality of our service and bring you a better experience! Wish you all the best! 🌟🏡😊

Response from Property: Dear guest,Thank you for taking the time to share your feedback regarding your stay at Moon and Sixpence Inn. We sincerely appreciate your attention and input.We apologize for any inconvenience caused by the layout of the attic room and the lack of privacy for the toilet. Your comments are valuable to us, and we will carefully review the design of this room to ensure we can meet guests' expectations for privacy in the future.We are also sorry to hear about the issues with cleanliness and maintenance. Our housekeeping and maintenance teams will redouble their efforts to ensure each room is spotless and well-maintained. Your feedback will encourage us to pay even closer attention to these aspects and reinforce our supervision to uphold our standards.Regarding the construction noise and vibration from the lobby door closing, we understand the impact it had on your stay. We will do our best to minimize these external factors' influence on our guests' experiences and improve communication with the surrounding environment to enhance your comfort during your stay.We value your desire for a pleasant and comfortable experience, and if you were unsatisfied with this room, we respect your choice and will gladly offer you alternative room options to ensure your satisfaction throughout your stay.Once again, thank you for your review, and we sincerely hope you will give us another chance to provide you with a more perfect accommodation experience.Best regards,The Management Team at Moon and Sixpence Inn

Response from Property: 親愛的客人，感謝您對我們服務的認可，我們會繼續保持好的服務態度。不過，"good good"是不是有點太過簡潔了呢？難道您不想多誇誇我們嗎？比如説我們的早餐有多美味，床鋪有多舒適，員工有多熱情……這樣我們才能更好地瞭解您的需求，為您提供更好的服務哦！期待再次為您服務，祝您旅途愉快！

Response from Property: Dear guest, thank you for your detailed feedback! We are glad that you like our location and are satisfied with the warm service of the front desk staff. We are glad that you were able to upgrade to a better room for free, and the stalls in the alley are really interesting! Regarding the room temperature and water issues, we will make sure to provide you with clearer adjustment instructions so that you can have a more comfortable experience next time you stay. Thank you for your recognition and recommendation of our homestay, and we look forward to your visit again and enjoy more interesting times! I wish you a happy life! 🌟🏡😊

Response from Property: Dear guest, thank you for sharing your opinion! We are glad that you are satisfied with the environment, but we apologize for the noise from the air conditioning. This may indeed affect your rest, and we will check and improve this issue as soon as possible. We hope you will have a more comfortable experience when you visit us again! I wish you all the best! 🌟🏡😊

Response from Property: Dear guest, thank you for your good review! We are glad that you like the atmosphere and unique decoration style of our ancient town. We are very pleased to be able to become a popular check-in spot and provide you with a good place to take photos. We are very happy to hear that you are satisfied with the service and we are also very happy to provide you with the convenience of late check-out. Looking forward to your visit again next time and continue to enjoy the charm and comfort here! Wish you all the best! 🌸🏡📸

Response from Property: Dear guest, thank you for your evaluation of our homestay! We are glad that you find the environment here elegant and can find a quiet corner in the busy city. The coffee area on the second floor is indeed a good place to relax and enjoy reading, while the tavern on the third floor provides guests with more entertainment options, and the weekend singing activities add a lot of atmosphere to this space. Looking forward to your visit again and continue to enjoy the unique charm here! I wish you a happy life! 🌟☕🎶

Response from Property: Dear guest, thank you for sharing your stay experience! We are very happy to hear that you have recognized the service of the front desk brothers. They always provide assistance to every guest with enthusiasm and considerate attitude. We were so happy to upgrade you to a family room and have your baby enjoy this space! Our greatest joy is seeing our children happily climbing the stairs in their room. We look forward to seeing you and your family again, and hope to provide you with a more warm and pleasant stay experience next time! I wish you and your baby happy every day! 🥰🏡🌟

Response from Property: Thank you very much for your review of our B&B! Our B&B is located on Dadou Road Historical and Cultural Street, close to Xiangji Temple. The environment is very beautiful and suitable for family travel. The room design is also very considerate, especially suitable for families with multiple people, and can meet everyone's needs. The cafe on the second floor and the bistro on the third floor are both unique and can make people relax and are a good place for leisure. Hope you have a great time here! Looking forward to your visit again! 🌟☕🏡

Response from Property: Thank you very much for the detailed description of our homestay! It is strategically located near the back gate of Xiangji Temple and the Dadou Road Canal, which is convenient for guests to explore the surrounding attractions. Our homestay is large in scale, with a Hanfu Hall, breakfast, lunch, dinner and night bar, which can provide a wealth of services and food options, allowing guests to experience different experiences. We also have special breakfasts, good hygiene and effective air conditioning, which will add points to the guest's stay experience, which sounds exciting! In addition, for the problem of the shower head falling off in the bathroom, we will repair it in time to ensure the safety and comfort of the guests. Guest feedback is crucial to improving service quality, and we will pay attention to it and improve it. Thank you again for sharing, and I look forward to your next stay experience being more perfect! I wish you a pleasant journey! 🌟🏨

Response from Property: Thank you very much for your love of our homestay! We are glad that you are satisfied with the characteristics of the homestay and the atmosphere suitable for family travel. We have been working hard to provide guests with a unique and comfortable stay experience, so that every guest can feel the warmth of home. The location of the homestay is indeed very advantageous. It is located on Dadou Road, adjacent to Yeye Bodhi and Xiangji Temple, allowing guests to easily access these famous attractions. Moreover, the canal is also on the side, allowing you to feel the style and beauty of the Jiangnan water town. Going out for a walk and checking in at attractions have become leisurely and pleasant. Thank you again for your love and recommendation of our homestay. We will continue to work hard to create an unforgettable stay experience for every guest. Looking forward to your visit again! I wish you and your family a good time! 🏡🌸