Home selection Hotel(Hangzhou West Lake Pedestrian Street Hubin Yintai Store)

Home selection Hotel(Hangzhou West Lake Pedestrian Street Hubin Yintai Store) Reviews

Home selection Hotel(Hangzhou West Lake Pedestrian Street Hubin Yintai Store)

No.174 Jiefang Road, Shangcheng District, Hangzhou, Zhejiang, ChinaView Hotel Details
Home selection Hotel(Hangzhou West Lake Pedestrian Street Hubin Yintai Store)
Home selection Hotel(Hangzhou West Lake Pedestrian Street Hubin Yintai Store)Home selection Hotel(Hangzhou West Lake Pedestrian Street Hubin Yintai Store)Home selection Hotel(Hangzhou West Lake Pedestrian Street Hubin Yintai Store)
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Home selection Hotel(Hangzhou West Lake Pedestrian Street Hubin Yintai Store) Guest Reviews

4.6/5
Very Good
1144 review
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1144)
Positive reviews(1096)
Reviews with photos/video(118)
Friendly front desk staff(81)
Classy environment(80)
Many amenities(51)
Convenient for shopping(47)
Average sound insulation(39)
Close to metro(26)
Delicious breakfast(21)
Convenient public transportation(14)
Negative reviews(48)
Guest User
Business Double Room A
Stayed in Oct 2024
Business travellers
1 review
2.7/5
Posted on Nov 30, 2024
The receptionist is know about nothing. The breakfast is poor, the food is not heat. The heater in bathroom is not stable, u could get sudden cold and heat when taking your bath.
Response from Property: Thank you for your stay. We apologize for the lack of knowledge at the front desk, the poor quality of breakfast, and the unstable heating equipment in the bathroom, and we will take these issues seriously and make improvements. We look forward to seeing you again.
Potpiew
Business Double Room A
Stayed in Mar 2024
Family
15 review
4.5/5
Great
Posted on Apr 23, 2024
Hotel’s not far from xihu(west lake), staffs very good services, even not big much for room but it’s enough for 2 people stay. Good location for take bus to travel.
Response from Property: Dear~! Xiaoru is so happy right now. I am so happy to receive such high praise from you. I will be in a good mood all day. You must come to my home as a guest next time. I will work harder and more seriously to give you a better accommodation experience. I wish you a happy life and happiness every day~ Muah, General Manager of the Hotel
Guest User
Family Room
Stayed in Jul 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Sep 13, 2024
The location is okay. Bus stop is right infront of hoteland there is a cafe beside.
Response from Property: Thank you for your feedback. Were glad to hear that our hotels location suited your needs, with the convenience of the bus stop and a nearby café. We strive to make your stay as comfortable as possible.
Isabelnps
Double Room
Stayed in May 2024
Travel with friends
1 review
4.5/5
Great
Posted on Jul 15, 2024
The hotel is clean, staff is friendly and helpful. And its location is about 20 mins walk away from the lake.
Response from Property: 您讚譽的語言,令小如讀上一千遍也不厭倦,美好的感動,任其它也無可相比!漫漫路長,我們一定不負您厚愛,不會一丁點兒的懈怠。善良的親,送給您我的祝福:在這個風清雲淺的日子快樂無憂,幸福無邊。
Yurong.
2-bed Room
Stayed in Jan 2024
Travel with friends
8 review
5.0/5
Outstanding
Posted on Feb 17, 2024
goodgoodgood
Response from Property: 非常感謝您對小如的支持和各方面的認可,我們所做的一切都衹為每一位賓客帶來不一樣的體驗,看到您的滿意和肯定,我們真的是非常的感動,我 們會繼續努力時刻準備着您隨時回來。祝順安!
Guest User
Double Room
Stayed in Nov 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Jan 7, 2025
The room is clean and tidy, the service attitude is good,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,
Original TextTranslated by Google
Response from Property: 親愛的家人,您好~感謝您抽出寶貴的時間為我們點贊,您的點評如陽光雨露般滋潤了我們的心田,我代表酒店對您最真摯的祝福,在未來的悠悠歲月裏,期待着一直有您的陪伴,您對我們的讚賞我們一定會牢牢記在心裏,成為更加努力的動力,不斷給親帶來驚喜,歡迎親的再次光臨,祝您生活愉快!
Guest User
2-bed Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 19, 2024
Facilities: Selected quality Hygiene: Clean and sanitary. The cleaning lady is warm and attentive Environment: From the music in the lobby to the warmth of the guest rooms, elegance is reflected everywhere Service: The beautiful girls and handsome guys at the front desk are responsive and patient Bringing mom and kids to Hangzhou for a trip, staying here is like being at home Recommended
Original TextTranslated by Google
Response from Property: There are too many encounters in life. Passing by is an encounter, and being engraved in the heart is an encounter. However, touching moments always happen inadvertently. It is because of too many expectations that I feel so happy about your arrival, just like the long-awaited response, finally waiting for you~ If you like it, you must come often! Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel, looking forward to visiting again, and wish you a pleasant journey!
Guest User
Double Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 8, 2024
The hotel is in a great location. Although the room is small, the transportation is convenient and it is close to Yintai. I will book this hotel next time I come to Hangzhou!
Original TextTranslated by Google
Response from Property: Dear, Xiaoru is very grateful that you have always trusted Xiaoru. Xiaoru will never let you down. Xiaoru will work hard to become stronger and do better!
Guest User
2-bed Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Clean and hygienic, well-equipped, good front desk service attitude, high cost performance and worth staying
Original TextTranslated by Google
Response from Property: 感謝您對我們酒店及員工的讚美與認可,很高興此次入住給您帶來愉快的入住體驗。如家精選酒店以簡約的風格、温馨體貼的服務向客人展示人文精品酒店的獨特魅力。您的認可是我們努力的動力,期待您的再次光臨,祝您和您的家人身體健康,萬事如意,天天開心
Yipianxiangrikuitian
2-bed Room
Stayed in Jun 2024
Family
3 review
3.2/5
Posted on Jul 7, 2024
Convenient transportation near the West Lake, but Home Inn, which usually costs just over 300, costs more than 400 a night. The price-performance ratio is not high. The room is very small. The price dropped immediately after we booked. So if you want to book, pay more attention to the price fluctuations of the room.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! We are very sorry that this stay has brought you an unpleasant experience! The hotel is located in West Lake, with a prosperous location. As you said, the transportation is convenient. The room size is slightly smaller. The price during the stay coincides with the summer weekend. The evening promotion discounts are differentiated. The hotel does not adjust the price at will. Please understand! Looking forward to your visit again! Wish you a happy life!
Guest User
Double Room
Stayed in Jun 2024
Other
2 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The location of the hotel is very convenient, very close to the Hubin business district and the subway entrance. There are also many restaurants around. The room is clean and tidy, and there is also a laundry room. Overall it is very good, I will stay here again if I have the chance
Original TextTranslated by Google
Response from Property: Let's drink a cup of tea together, grind a bowl of green sand together, pull up a veil, and see the crescent moon in the sky. It has always been our goal to satisfy you. Thank you for your company along the way. We will live up to your trust and keep working hard. Hehe~ Home Inn Select will always be your "best companion in work and travel", and all the hotel staff are looking forward to your visit again!
Guest User
Business Double Room A
Stayed in Nov 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 30, 2024
The sleep was good, it's close to the lake, the soundproofing is good, there's a bus stop at the door, and it's close to the subway station. I plan to stay here when I come here to play in the future. It's pretty good
Original TextTranslated by Google
Response from Property: The most touching moment comes from being remembered by you ~ The most beautiful moment comes from your sincere praise ~ Home Inn is proud to have you ~ I hope that in future trips ~ Home Inn is willing to spend time with you ~ Watch the flowers bloom and fall, watch the clouds roll and unfold ~ Together we will become more and more beautiful ^_^
Beverly·nini
Business Queen Room
Stayed in Nov 2024
Solo travellers
10 review
3.1/5
Posted on Dec 29, 2024
Service: The service attitude of the aunt in the breakfast restaurant is super bad... I had breakfast twice in the restaurant and quarreled twice (the aunt in the restaurant unilaterally scolded the guests) The first time, the soy milk was empty and it would not come out by just turning on the tap. I told the aunt to add some soy milk, and she directly used the move of lifting a tripod with both hands... She forced the residue in the soy milk bucket out for me, and then asked me: Isn’t it there, hahahaha, it really opened my eyes The second time, it was 2 minutes to 10 o'clock, and she was desperately urging the guests to eat quickly, saying that they had reached the time and were off work, so don't add more workload to them... After being refuted by the guests, she still yelled in the kitchen that the guests were ignorant, which really made me laugh. There are few types of breakfast, the taste is very average, there is almost no staple food, the attitude is extremely bad, and the hotel room is also average. I really don’t know who gave her the courage to treat customers like this. When business is so difficult, are you an exception? The remedial measures are never as impressive as the first impression. This is my first time staying at your hotel and it should be the last time. Facilities: The air conditioner in room 405 is loud and the air blown out has a smell because it has not been cleaned for a long time. The sofa and cushions are very dirty. Room 417 not only has the problems of room 405, but also has the problem of odor and water backflow from the sewer, which affects the rest.
Original TextTranslated by Google
Response from Property: 親,看到您這麼詳細的用心點評,我們很傷心,沒能給客官您滿意的入住體驗,您入住期間的各種反饋,酒店管理層也第一時間進行了情況瞭解,餐廳阿姨並沒有像您反饋的對客人如此不敬,也沒有催促客人趕緊用餐,如您所説,當下市場競爭激烈,我們更加會注重服務細節,您用餐期間遇到的也是酒店的老客人,我們也與客人次進行了核實!與您描述的情況不符,當時與您也進行了溝通,您的評價是對酒店不斷進步的鞭策,我們會加強員工培訓,提升早餐品質,一定會給您更好更滿意的入住體驗。
Jinzuanwang
Business Double Room A
Stayed in Nov 2024
Business travellers
154 review
5.0/5
Outstanding
Posted on Dec 28, 2024
This Home Inn Select Hotel is very close to the West Lake and can be reached on foot. The environment is good, the hotel is clean and tidy, and the location is easy to find. This is my first time staying here and I feel very good.
Original TextTranslated by Google
Response from Property: 路上風景無數,能讓我們為您駐足,心中無限喜悦,酒店因您的到來而美麗,願往後的美好時光能與您共度!天氣轉涼注意增加衣服!
Guest User
2-bed Room
Stayed in May 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 19, 2024
The hotel is located in the bustling area of ​​Jiefang Road, the environment is clean, the waiters are enthusiastic and positive, and it takes ten minutes to walk from the hotel to the West Lake Scenic Area
Original TextTranslated by Google
Response from Property: Sometimes happiness is a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your support. We are happy because of you!