To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities3.9
Service4.5
Cleanliness4.1
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All reviews(97)
Positive reviews(93)
Reviews with photos/video(38)
Friendly owner(48)
Delicious breakfast(36)
Great location(32)
Awesome stay(27)
Convenient location(18)
Clean and tidy(11)
Loved the view(10)
Negative reviews(4)
Donovan Chan WM
Superior Double Room
Stayed in Sep 2024
Business travellers
8 review
4.2/5
Very Good
Posted on Oct 11, 2024
though there is not much facilities, i like the pluffy pillows & clean room, & strong aircon & water pressure. breakfast is ok. staff are nice n helpful.
Vivian
Executive Double or Twin Room
Stayed in Nov 2024
Travel with friends
17 review
4.5/5
Great
Posted on Dec 24, 2024
Good location and easily access to lake and markets. Staffs are super helpful and friendly
ng
Executive Double or Twin Room
Stayed in Apr 2024
Couples
63 review
4.5/5
Great
Posted on Jun 21, 2024
Walk to Old Quarter . Many eateries and restaurant . Great breakfast spread on level 13 . Superb and cheerful service from dinning reception and housekeeping .
Jie Hui
Premier Double or Twin Room
Stayed in Sep 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Service is good, counter service is responsive and friendly, communication in English is not a problem with the staff.
Simon
Premier Double or Twin Room
Stayed in Jun 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 14, 2024
Fantastic stay, the staff are brilliant and the location is perfect for anyone wanting to explore Hanoi
Sam Eng
Superior Double Room
Stayed in Jun 2024
Travel with friends
3 review
4.5/5
Great
Posted on Jul 17, 2024
Nice hotel with friendly staff. Feels like you are at home. amenities are just a street away
Guest User
Premier Double or Twin Room
Stayed in Apr 2024
Solo travellers
24 review
4.5/5
Great
Posted on Jul 26, 2024
Location is excellent. Walkable to the lake area with many restaurants and shops around. Didnt get to go up to the rooftop tho.
Graeme (高天乐Photographer)
Junior Suite with City View
Stayed in Jun 2023
Couples
76 review
4.5/5
Great
Posted on Jul 29, 2023
Very friendly service. Good breakfast and great view from the top. Rooms are ok but location is excellent within walking distance of the old quarter.
Good hotel.
Daphne Yue
Executive Double or Twin Room
Stayed in Dec 2023
Solo travellers
4 review
4.2/5
Very Good
Posted on Jan 21, 2024
I recently stayed in the Executive room in Wing A of Bendecir Hotel & Spa, located in the heart of Hanoi's Old Quarter. This location is exceptional, with everything you need within walking distance, making it ideal for exploring the city.
The room itself was comfortable and well-appointed, perfectly fitting both leisure and business needs. The standout feature for me was the hotel staff's exceptional friendliness and commitment to service. They truly went out of their way to ensure a comfortable stay.
As for dining, the buffet was decent, offering a fair selection of dishes. However, I did notice a lack of variety in the daily breakfast options.
Overall, my stay in the Executive room of Wing A at Bendecir Hotel & Spa was quite positive. The great location and the high level of comfort and service make this a recommendable choice for anyone visiting Hanoi.
jo.kra10
Junior Suite with City View
Stayed in May 2023
Couples
17 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Hotel is at very good location, in Old Quarter, many restaurants and coffee shops around. Staff is very good, professional and helpful. Breakfast is tasty and many options to chose. Restaurant is at 13th floor so you have a view to the whole city.
EPY
Superior Double Room
Stayed in May 2023
Solo travellers
3 review
5.0/5
Outstanding
Posted on Jun 22, 2023
Arrived very late at the hotel and was greeted with a warm anticipated welcome by the receptionist. The bedroom was clean and neat, beautiful tiled bathroom with strong water pressure. Breakfast was exhilarating with all round view and the waiters are very polite. Nice spread of local delights, never fail warm my heart and tummy. This hotel is surprisingly affordable for budget traveller like me. Keep the good works!
LuckyOh
Junior Suite with City View
Stayed in May 2023
Solo travellers
7 review
3.7/5
Posted on Jun 7, 2023
It is located in Old Town. Good location, but the hotel is not looking new one
Compare with the price, not good service.
I did massage but quite be a little expensive as i think.
But breakfast service is really good.
The view is good as well.
Heong Fei
Premier Double or Twin Room
Stayed in Aug 2023
Family
6 review
4.5/5
Great
Posted on Nov 6, 2023
Staff is very helpful, location is near major attractions (walkable distance). The street is busy but mot noisy. Breakfast is sufficient, just the restaurant is a bit too small.
Guest User
Superior Double Room
Stayed in Aug 2023
Travel with friends
28 review
5.0/5
Outstanding
Posted on Sep 26, 2023
Nice and clean hotel in the heart if Hanoi old Town and close to all the attractions. The service was nice and helpful.
Natalie
Stayed in Sep 2023
Solo travellers
4 review
5.0/5
Outstanding
Posted on Oct 7, 2023
What an awesome place to stay, great location and the staff are super friendly and helpful.