36 Dich Vong Hau, Cau Giay, Quan Cau Giay, Hanoi, VietnamView Hotel Details
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The Bloom Hanoi - Bespoke Living Guest Reviews
4.2/5
Very Good
112 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(112)
Positive reviews(107)
Reviews with photos/video(28)
Friendly owner(34)
Awesome stay(25)
Clean and tidy(23)
Awesome rooms(21)
Great value for money(16)
Perfect for business trips(7)
Great location(5)
Negative reviews(5)
Guest User
Two-bedroom Deluxe Family Suite
Stayed in Dec 2024
Travel with friends
16 review
1.0/5
Posted on Jan 25, 2025
There is a construction site opposite the hotel, terrible noise all night! No one warned about it. The staff is not friendly. The room is very dirty, dust everywhere. There is only one room without a window. Breakfasts are a nightmare - you can choose only 1 dish, drinks also only 1. This is the cheapest breakfast!!!! I do not recommend this hotel. They returned the money for the rest of the nights with great difficulty because we left early, I had to write to the tripcom many times and argue with the staff to get the money back. The hotel should not behave so unprofessionally.
6/20
JanCity
Superior King Studio
Stayed in Oct 2024
Business travellers
118 review
5.0/5
Outstanding
Posted on Dec 4, 2024
the hotel is located perfectly to enjoy everything Hanoi has to offer, the food choices across the street cannot be beat! Great value and Great staff.
Guest User
Luxury Suite
Stayed in Oct 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Nov 16, 2024
I liked it very much. Very cosy room so very comfortable to stay.
The breakfast is cooked on site, very fresh and service is great. I really have no complaints about this niche hotel.
I travel a lot for my work, so it’s rare I find a hotel that really lifts up my mood.
Lovely hotel, very helpful with everything!
Helpful when wanting to rent a bike.
Response from Property: We are very glad to learn about your satisfying experience with us. Providing high-quality service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement.
TAKASHI
Deluxe Apartment, 1 Bedroom, Bathtub, City View
Stayed in Oct 2024
Business travellers
1 review
3.5/5
Posted on Dec 26, 2024
It is fine for me to use for business trip.
I think that I will book the next time.
ValerieLarusse
Junior Suite
Stayed in Sep 2023
Travel with friends
15 review
4.0/5
Very Good
Posted on Oct 9, 2023
The place is about 40m from the old quarters yet closer to the west lake. We didn’t like the breakfast but the place itself was cozy and clean.
Response from Property: It has been a great pleasure to know that you enjoy your stay recently at The Bloom. I will share your nice comments with the whole team and I am sure they will be encouraged by your remarks. It means the world to us!
GorGor
Superior King Studio
Stayed in Aug 2023
Business travellers
6 review
3.7/5
Posted on Sep 10, 2023
I booked a 3-night stay but eventually I only stayed 2 nights. The hotel staff are friendly and speak English. Room is spacious for the room tariff I paid was good as 1 breakfast was inclusive. The only matter is not equipped with fixed phone in room, therefore guests should communicate by WhatsApp with staff for service etc
Ja’s
Superior King Studio
Stayed in Nov 2023
Solo travellers
5 review
3.7/5
Posted on Jan 11, 2024
Room is clean and stay is friendly. My downside is the location. Maybe it’s my bad for not checking the location correctly. It’s far from Hoàn Kiếm Lake.
Response from Property: Thank you for your kind words, and we apologize that our location wasn’t entirely convenient. We hope that our service was worth the trip.
Guest User
Luxury Suite
Stayed in Oct 2023
Couples
5 review
4.5/5
Great
Posted on Nov 22, 2023
The staff is really nice and the rooms are clean. I can recommend a stay at this Hotel if it is okay for you that you have to take a grab for visiting Hanoi.
Response from Property: We’re proud to deliver great value to our guests, so we’re delighted that you found our service to be excellent.
Rovence
Superior King Studio
Stayed in Jan 2024
Business travellers
13 review
2.7/5
Posted on Mar 2, 2024
Too noisy, I can barely sleep, but anyway, restaurant is nice
Response from Property: We are sorry for the inconvenience you encoutered during your stay. We hope for the second better chance.
Awaisopf
Superior Twin Studio
Stayed in Aug 2024
Business travellers
7 review
4.2/5
Very Good
Posted on Dec 15, 2024
Overall a good deal
clementsoo
Two-bedroom Deluxe Family Suite
Stayed in Aug 2023
Travel with friends
9 review
5.0/5
Outstanding
Posted on Nov 21, 2023
Highly recommend to this hotel. The room quite huge. The staff is very friendly
Response from Property: We are very glad to learn about your satisfying experience with us. Providing high-quality service is our responsibility. Still, it feels great to be noticed for our efforts. Thank you very much for your encouragement. We wish you continued safe travels and do look forward to receiving you again in the not too distant future.
Anonymous User
Superior King Studio
Stayed in Jan 2023
Business travellers
102 review
5.0/5
Outstanding
Posted on Feb 4, 2023
Cozy hotel with clean room. Breakfast is ala carte but it’s good
Response from Property: Dear Valued GuestThank you for choosing The Bloom and taking the time to write us a reviewIt has been a great pleasure to know that you enjoy your stay recently at The Bloom . I will share your nice comments with the whole team and I am sure they will be encouraged by your remarks. It means the world to usWe are looking forward to welcoming you againSincerely
Anonymous User
Superior King Studio
Stayed in Feb 2024
Couples
68 review
3.0/5
Posted on May 4, 2024
Easy to find, no parking space.
Response from Property: Dear Valued Guest, due to the limited parking space in Hanoi city, small hotels could not have private parking lot for cars. We can only provide the parking lot for motorbikes.
Guest User
Superior King Studio
Stayed in Aug 2023
Travel with friends
11 review
1.0/5
Posted on Sep 11, 2023
staffs ate bad not helpful bad locations too dark and dirty