Mina Hotel and Spa Reviews

Perfect stay at Mina Hotel & Spa! I stayed for the weekend and found this hotel to be well maintained, warm and friendly. I love how every staff tries to be friendly and get to know their guest. Likewise, I feel at ease when return to the hotel every night. I got the premier room on the 5th floor and it had a nice view of surrounding buildings. The room has adequate amenities - including soap and shampoo, toiletries, kettle and coffee making equipment. While the bed was abit hard, it was comfortable and clean. Pillows were comfy, but sadly only 2 were provided. There was a large flat screen TV with Netflix pre-installed and a nice curtain that made waking up in the mornings, enjoyable. The toilet could have been better designed as there was no shower curtain of divider between the bath tub and the main area, making bathing a mess. The hotel also serves breakfast in the morning - but I found it to be a tad underwhelming - though I understand the hotel may not receive many guest. Included in the breakfast is an egg station, pho / porridge station, stir fried foods, fruits and basic breads. Coffee and Tea was also provided, but it was fairly basic. Nevertheless, the service made up the lack of good breakfast - staffs try their best for make your breakfast a comfortable experience. I don't remember the names, but I'd like to thank the staffs (between 23/9-25/9) that made my stay a wonderful one. Location wise, Mina Hotel & Spa is well located amidst the hustling streets, and at the end of beer street, with 5-10mins walking to the lake. It's also located near a bunch of street foods, which makes this hotel a perfect place to stay, wander and eat your way through hanoi. I also tried the Spa and found it to be professional, extremely clean and it's service, exceptional. I got the VIP Combo 1, which included a facial, hair wash, foot soak and a body massage. While I particularly enjoyed the facial and hair wash, the massage was average and not strong. The masseuse had slightly long fingernails, which felt a tad uncomfortable during the massage. Nevertheless, the facial and hair wash was exceptional and left me feeling fresh and alive. Overall, Mina Hotel & Spa will be a hotel that I'll visit again when I come to hanoi again. It's fair to say despite its inconveniences, it's warm hospitality and personal touch to its guests makes up for it.