Le Jardin Hotel Haute Couture

Le Jardin Hotel Haute Couture Reviews

Le Jardin Hotel Haute Couture

105 Nguyen Truong To Street, Quan Ba Dinh, Hanoi, VietnamView Hotel Details
Le Jardin Hotel Haute Couture
Le Jardin Hotel Haute CoutureLe Jardin Hotel Haute CoutureLe Jardin Hotel Haute Couture
Check available rooms for your travel dates
We Price Match
1 night

Le Jardin Hotel Haute Couture Guest Reviews

9/10
Great
111 review
Verified reviews
Location8.9
Amenities8.9
Service9.1
Cleanliness9.2
Filter by:
Sort by:
All reviews(111)
Positive reviews(108)
Reviews with photos/video(37)
Delicious breakfast(21)
Great location(17)
Loved the view(8)
Awesome amenities(8)
Friendly front desk staff(8)
Perfect for business trips(6)
Large rooms(6)
Well designed(5)
Negative reviews(3)
LondonEd
Chic Wing Room
Stayed in Mar 2025
Couples
33 review
10.0/10
Outstanding
Posted on Apr 20, 2025
Brilliant place. So nice i came back. See my previous review. I’ll be back again! A great stay.
Anonymous User
Superior Double Room
Stayed in Nov 2024
Family
7 review
10.0/10
Outstanding
Posted on Jan 2, 2025
It’s a small boutique hotel but everything that we need are there. The staff is also very friendly and recommended few good restaurants nearby. Our room is comfortable and breakfast is great too, overall is a good stay and worth for money.
Response from Property: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
LRZ2012SH
Chic Wing Room
Stayed in Aug 2024
Solo travellers
12 review
8.0/10
Very Good
Posted on Sep 6, 2024
Overall good hotel, spacious and clean room, nice rooftop swimming pool, decent breakfast. If need to find a couple of remarks, those could be: - service at the pool can be improved. Timing itself is already strange (it opens at 9 when it’s already 35°C outside and closes at 18 when it’s not even dark yet). Furthermore, on my last day I arrived at 9.45 for a quick dip, and nobody had put yet the pillows on the chairs, opened the umbrellas, provided towels, etc. I had to do everything by myself even though a staff member saw me going to the pool. - breakfast gave me mixed feelings: it’s really good to have some fixed buffet items + some a la carte options (including egg station), but that quality is in contrast with having boulangerie items regularly 1 or 2 days old. Again, overall good experience, but some things can be improved.
Response from Property: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
yuziicorn
Superior Twin Room
Stayed in Jul 2024
Travel with friends
8 review
10.0/10
Outstanding
Posted on Oct 4, 2024
The hotel was very pretty and located in a convenient place. Easy to call grab even though they may confuse with another hotel across the street. Rooms were big too, value for money
Response from Property: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Richieuk
Classic Wing Room
Stayed in Dec 2024
Solo travellers
20 review
10.0/10
Outstanding
Posted on Feb 10, 2025
The staff here make the effort to remember the guests names which is a nice touch. The hotel is very well designed and the location is close to the walking street area.
Response from Property: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Anonymous User
Classic Wing Room
Stayed in May 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Jun 25, 2024
Breakfast is good Room is clean View is nice Lobby is friendly This hotel is perfect
6/7
Response from Property: Dear Value GuestWe trust this message finds you well. We want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is invaluable in our commitment to continuous improvement.We are truly sorry to learn that your experience did not meet your expectations. Your concerns have been carefully noted, and our team is currently investigating the matter to ensure a swift resolution.We genuinely appreciate your openness in sharing your thoughts with us. It is through such insights that we can enhance our services and prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we assure you that corrective actions are being taken.If you have any further details to share or if there's anything specific you would like to address, please feel free to respond directly to this message. Your concerns are of the utmost importance to us.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly.Best regards,Anh Ngoc (Ms.) - Sales team
Guest User
Classic Wing Room
Stayed in Jan 2025
Business travellers
1 review
10.0/10
Outstanding
Posted on Feb 17, 2025
I'm glad all staff know how to speak English which makes me very comfortable.
Response from Property: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Guest User
Classic Wing Twin Room
Stayed in Apr 2024
Travel with friends
6 review
8.0/10
Very Good
Posted on May 24, 2024
Great location, near to old quarter. Great breakfast selection. Front desk staff and restaurants staff was friendly and no problem with English. Highly recommended.
6/7
Response from Property: Dear Value GuestWe trust this message finds you well. We want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is invaluable in our commitment to continuous improvement.We are truly sorry to learn that your experience did not meet your expectations. Your concerns have been carefully noted, and our team is currently investigating the matter to ensure a swift resolution.We genuinely appreciate your openness in sharing your thoughts with us. It is through such insights that we can enhance our services and prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we assure you that corrective actions are being taken.If you have any further details to share or if there's anything specific you would like to address, please feel free to respond directly to this message. Your concerns are of the utmost importance to us.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly.Best regards,Anh Ngoc (Ms.) - Sales team
Ching Ching W
Chic Wing Room
Stayed in Feb 2024
Couples
16 review
10.0/10
Outstanding
Posted on Mar 30, 2024
The room looks the same as pictures, very clean and comfortable. The service is good. The swimming pool is nice and clean for swimming. The breakfast is very nice which beyond our expectation. The restaurants there are great, nice decor, great service. I highly recommend guests to have a drink at the rooftop bar, nice view and environment, there was live music at the rooftop bar as well. The location is good too, which is just 30mins drive from airport.
6/10
Response from Property: Dear Value GuestWe trust this message finds you well. We want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is invaluable in our commitment to continuous improvement.We are truly sorry to learn that your experience did not meet your expectations. Your concerns have been carefully noted, and our team is currently investigating the matter to ensure a swift resolution.We genuinely appreciate your openness in sharing your thoughts with us. It is through such insights that we can enhance our services and prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we assure you that corrective actions are being taken.If you have any further details to share or if there's anything specific you would like to address, please feel free to respond directly to this message. Your concerns are of the utmost importance to us.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly.Best regards,Anh Ngoc (Ms.) - Sales team
Guest User
Chic Wing Room
Stayed in Mar 2025
Solo travellers
9 review
7.5/10
Posted on Apr 7, 2025
The reception was great and it was very nice.
Kristian
Premier Queen Room
Stayed in Aug 2024
Solo travellers
29 review
10.0/10
Outstanding
Posted on Sep 21, 2024
Great hotel but then again that’s the price you pay. Very kind staff and the breakfast was great.
Response from Property: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
tlapeach
Chic Wing Room
Stayed in Feb 2024
Couples
15 review
9.5/10
Amazing
Posted on Mar 3, 2024
Our stay at Le Jardin was clean, quiet and comfortable. This was just what we needed after our stay at a noisy hostel shortly before. We did have a less than satisfactory experience at the bar, but the manager was extremely kind and understanding and he offered a refund for our drinks the very next day. The only issue that we had with that room was that the hot water for the shower (and corresponding tap) only lasted for about 5 or 10 minutes if we were lucky, which is not great if you need to take back-to-back showers.
Response from Property: Dear Value GuestWe trust this message finds you well. We want to express our sincere gratitude for taking the time to share your recent experience with us. Your feedback is invaluable in our commitment to continuous improvement.We are truly sorry to learn that your experience did not meet your expectations. Your concerns have been carefully noted, and our team is currently investigating the matter to ensure a swift resolution.We genuinely appreciate your openness in sharing your thoughts with us. It is through such insights that we can enhance our services and prevent similar occurrences in the future.Once again, we apologize for any inconvenience you may have experienced, and we assure you that corrective actions are being taken.If you have any further details to share or if there's anything specific you would like to address, please feel free to respond directly to this message. Your concerns are of the utmost importance to us.Thank you for bringing this matter to our attention, and we appreciate your understanding as we work to resolve it promptly.Best regards,Anh Ngoc (Ms.) - Sales team
Lilyma
Chic Wing Twin Room
Stayed in Jan 2024
Family
1 review
9.5/10
Amazing
Posted on Feb 28, 2024
They are in a good location to visit the old quarter and several tasty restaurants around. It’s a good choice for visitors who travel to Hanoi the first time, because hotel staff are well trained and prepared for offering you all the information you need.
Response from Property: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Guest User
Classic Wing Twin Room
Stayed in Jan 2024
Solo travellers
75 review
9.0/10
Great
Posted on Feb 16, 2024
Situated at a quiet quarter near the West Lake, the hotel is near the attractions in town. Classic decoration and cleanliness offers a comfortable and cozy ambience. The staff are very helpful and checkin is very quick. Breakfast is provided on the top floor which has a birdeye view of the lake. Tasty food to my satisfaction. A nice boutique hotel!
Response from Property: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive
Guest User
Chic Wing Room
Stayed in Jul 2024
Couples
4 review
10.0/10
Outstanding
Posted on Aug 14, 2024
Beautiful hotel and great hospitality The trainee at the front desk, was super helpful and made some good suggestions for our tour next day. Rooms are spacious, comfortable and clean The rooftop bar has a beautiful view and good drinks, although quiet pricey. Standard breakfast options available
Response from Property: Dear Value Guest,We appreciate your positive feedback on our service and product. Your satisfaction means a lot to us, and we're thrilled to hear you had a great experience.Thank you so much for choosing Le Jardin Hotel Haute Couture for your stay in Hanoi. We look forward to serving you again soon!Best regards,Anh Ngoc (Ms.) – Ecommerce Executive