Phoenix Palace Hotel Hanoi
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Rooms and Guests
1 room, 2 adults, 0 children
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Phoenix Palace Hotel Hanoi

Health Protected
27 P. Phủ Doãn, Old Quarter, Quan Hoan Kiem, Hanoi, VietnamShow on Map
With a stay at Phoenix Palace Hotel Hanoi in Hanoi (Old Quarter), you'll be within a 5-minute walk of Hang Da Market and Vietnamese National Tuong Theatre. This hotel is 0.5 mi (0.8 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre.Show More
We Price Match
hotel overview picture
4.1/5Location: 4.3
All 17 Reviews
Amenities
HikingAirport Pick-up ServiceAirport Shuttle ServiceCaféCurrency ExchangeLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Noi Bai International Airport
(25.9km)
Train: Hanoi Railway Station
(1.2km)
Train: ga Phúc Yên
(37.1km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Twin Room
6

Deluxe Twin Room

2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Amenities
Check Availability
Family Suite with Balcony
17

Family Suite with Balcony

1 Double bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Amenities
Check Availability
Deluxe Connecting Room Non smoking
9

Deluxe Connecting Room Non smoking

1 Double bed and 3 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Amenities
Check Availability
Deluxe Family Room
10

Deluxe Family Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Amenities
Check Availability
Deluxe Quadruple
10

Deluxe Quadruple

1 Double bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Amenities
Check Availability
Deluxe Double Room
21

Deluxe Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Amenities
Check Availability
Double Suite
10

Double Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Amenities
Check Availability
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Guest Reviews(17)

4.1/5
Verified Reviews
  • Cleanliness4.1
  • Amenities4.1
  • Location4.3
  • Service4.1
Kulraver
October 11, 2023
Very nice service and friendly. Good location Be coz it is near convinience and famous place.
Guest User
February 13, 2024
Everything is old and smelly...... the workers were kind but sold us everything more expensive than other places. I can't recommend this hotel. even though the breakfast was good.
Guest User
March 6, 2023
It's good value for money, and it's close to the Old Quarter, so it's nice that it's close to the night market, beer street, and Hoan Kiem. The staff are kind and quiet. But the refrigerator is weak. I drank soju deliciously for you.
Original TextTranslation provided by Google
ebiden
May 6, 2023
We stayed for 3 nights as a family of 5. 1 double bed when booking 3 single beds Unfortunately, there was actually 1 double bed and 2 single beds. Also, the air conditioner was not working and it was so hot that I couldn't sleep. bad fridge I will never stay here again
Original TextTranslation provided by Google
Guest User
July 24, 2023
Are very general, poor facilities!
Original TextTranslation provided by Google
최윤석
June 27, 2022
Conveniently located near Hoan Kiem Lake Facility is outdated and cleanliness is not high
Original TextTranslation provided by Google
Oliver
November 28, 2023
We thoroughly enjoyed our time at the Phoenix Palace. Anna, the manager, was incredibly kind and made us feel exceptionally welcome and cared for. She always responded to our requests with an open heart, no matter the time or complexity. Anna is undoubtedly the hotel's greatest asset. Her perfect English, warm smile, and abundant patience create an atmosphere where guests feel more like friends. We'd also like to express our gratitude to Peter for his kind assistance during our stay. The hotel itself is comfortable and boasts an amazing location. It's clean and provides a sense of safety. While the breakfast was enjoyable, we found that the cooking lady wasn't as hospitable as the aforementioned staff members. However, on the whole, we have nothing but positive feedback about this hotel. We highly recommend the Phoenix Palace.
Guest User
October 9, 2023
This small hotel was amazing. Anna who runs it helped us book buses and accommodation for Sapa, Cat ba Island and Ninh Binh and all her recommendations were excellent. I was unwell one day so I asked her to walk with me to get some food which she happily did and then took me to the chemist for electrolytes. We stayed here 3 times between places and each time we returned to staff happy to see us again. Feels so comfortable here and very safe. Great location. Noisy street (like every street in Hanoi is seems) but the windows have good soundproofing. 100% recommend
Guest User
April 16, 2023
These place was fine to stay at. It is a cheaper option for staying in Hanoi and the location is excellent. The staff are also really friendly. We didn't try the breakfast so can't comment on that, we did find the rooms were a bit stuffy and had a musty smell. You could also hear other people talking in the middle of the night so not super sound proof. Overall a great stay though.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 06:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 9 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeWestern, Asian
StyleA la carte, Boxed/packaged food
Opening hours[Mon - Sun] 07:00-10:00 Open
AgeFee
Children 17 years old and under
Free
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.1/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2014
  • Renovated: 2016
  • Number of Rooms: 23
With a stay at Phoenix Palace Hotel Hanoi in Hanoi (Old Quarter), you'll be within a 5-minute walk of Hang Da Market and Vietnamese National Tuong Theatre. This hotel is 0.5 mi (0.8 km) from Hoan Kiem Lake and 0.5 mi (0.8 km) from Thang Long Water Puppet Theatre.

Take in the views from a terrace and make use of amenities such as complimentary wireless Internet access and concierge services.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 26 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Services & Amenities

Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Phoenix Palace Hotel Hanoi?

Prices at Phoenix Palace Hotel Hanoi are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Phoenix Palace Hotel Hanoi?

The closest airport is Noi Bai International Airport. It is 25.92km from the hotel and approximately a 41minutes journey by taxi.

What are the check-in and check-out times at Phoenix Palace Hotel Hanoi?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Phoenix Palace Hotel Hanoi provide airport transfer services?

Yes, Phoenix Palace Hotel Hanoi provides airport transfer services.

What amenities and services does Phoenix Palace Hotel Hanoi have?

Phoenix Palace Hotel Hanoi has the following amenities and services: Sunbathing Area, Exclusive Beach Area, Hiking.

Does Phoenix Palace Hotel Hanoi have a swimming pool?

No, Phoenix Palace Hotel Hanoi doesn't have a pool.

Does Phoenix Palace Hotel Hanoi have fitness amenities?

No, Phoenix Palace Hotel Hanoi doesn't have fitness amenities.

Does Phoenix Palace Hotel Hanoi provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Phoenix Palace Hotel Hanoi have non-smoking rooms?

Yes, Phoenix Palace Hotel Hanoi has non-smoking rooms. Please view the hotel listing for details.

Does Phoenix Palace Hotel Hanoi provide breakfast?

Yes, Phoenix Palace Hotel Hanoi provides breakfast.

About This Property

Nearest AirportNoi Bai International Airport
Distance to Airport27.08KM
Nearest Train StationHanoi Railway Station
Distance to Train Station1.2KM
Average Price FromGBP89
Hotel Star Rating3