Fraser Residence Hanoi

Fraser Residence Hanoi Reviews

Fraser Residence Hanoi

Đỗ Nhuận C5 Do Nhuan Street, Quan Bac Tu Liem, Hanoi, VietnamView Hotel Details
Fraser Residence Hanoi
Fraser Residence HanoiFraser Residence HanoiFraser Residence Hanoi
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Fraser Residence Hanoi Guest Reviews

4.6/5
Great
223 review
Verified reviews
Location4.5
Amenities4.7
Service4.6
Cleanliness4.8
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All reviews(223)
Positive reviews(213)
Reviews with photos/video(52)
Great service(37)
Awesome amenities(22)
Delicious breakfast(18)
Classy environment(13)
Great value for money(10)
Large rooms(9)
Great location(7)
Stayed multiple times(5)
Negative reviews(10)
Joe and Phương
Deluxe One Bedroom Room
Stayed in May 2024
Couples
5 review
4.7/5
Amazing
Posted on May 23, 2024
Great modern hotel, very spacious. Good service View from rooms front of hotel was average cause there is an old building across the road blocking view, but rooms side of hotel over looking park look great
Response from Property: Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
hungyaya
Deluxe Two Bedrooms Room
Stayed in Apr 2024
Family
3 review
4.5/5
Great
Posted on Apr 16, 2024
wonderful experience here we booked two rooms with kitchen and living room
Response from Property: Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
Jing Shan Ng
Executive Studio
Stayed in Jun 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Best 5-stars hotel in Hanoi, I like that floor-to-ceiling window looking at the city view from my room is superb. Great staff great service at the hotel
Response from Property: Dear Sir/Madam,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
KAM MAN
Deluxe One Bedroom Room
Stayed in May 2024
Business travellers
13 review
5.0/5
Outstanding
Posted on May 24, 2024
The service apartment was near by airport , the breakfast had many choose. The room facility was top quality product, such as luxury hand shower faucet, wall hung toilet & lavatory Italy brand.👍
Response from Property: Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
Prof. ALDUAIS, Ahmed
Executive Studio
Stayed in Nov 2023
Other
4 review
5.0/5
Outstanding
Posted on Nov 10, 2023
I think this is the best place I have ever stayed at! Everything is almost brand new! The staff are amazing and kind. The prices are reasonable. The location is magical for those who want to enjoy beautiful views and sleep without noise. The lounge is great especially the message chairs. The furniture and amenities provided in my executive studio are beyond my expectations. Everything was simply amazing except the breakfast could be more variable but still everyone could find something to eat. I believe most of the served dishes are eastern Asian and that’s fine! The internet is really great and was perfect for my teaching and meetings.
6/7
Response from Property: Dear Sir/Madam,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
Sanjay
Deluxe One Bedroom Room
Stayed in Apr 2024
Couples
3 review
4.0/5
Very Good
Posted on May 1, 2024
Amazing room (size and comfort), only downside is the location which is far from Old Quarters.
Response from Property: Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
KimJerry
Deluxe Two Bedrooms Room
Stayed in Jan 2024
Family
8 review
5.0/5
Outstanding
Posted on Jan 31, 2024
Though we didn't stay in the central of Hanoi, we couldn't have any difficulties enjoying sightseeing. The facilities are wonderful. There are many restaurants in walking distance, including Korean restaurants. The staffs are so kind and friendly. If I have a chance to return Hanoi for the business, I will stay again.
Response from Property: Dear Sir/Madam,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
YaBoy Steezy
Executive Studio
Stayed in Jan 2024
Solo travellers
54 review
1.0/5
Posted on Jan 30, 2024
Disgusting hotel. Unfriendly staff and poor management. Never stay here, treat customers like rubbish. Avoid.
Response from Property: Dear Sir/Madam,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
Lo Long Pak Rambo
Stayed in Aug 2023
Travel with friends
64 review
4.5/5
Great
Posted on Aug 27, 2023
Overall very good experience, but the hotel is a bit remote from the city centet
Response from Property: Dear Sir/Madam,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
Juni
Executive Studio
Stayed in Jan 2024
Couples
10 review
4.7/5
Amazing
Posted on Mar 19, 2024
The room is clean and modern. The bed is super king size bed. It was a nice stay. We enjoy staying in Fraser. Recomended Hotel.
Response from Property: Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
Billy 23
Stayed in Jul 2023
Couples
6 review
4.5/5
Great
Posted on Jul 23, 2023
Very clean residence for couples to stay.
Response from Property: Dear Sir/Madam,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
kkmlc
Executive Studio
Stayed in Jan 2024
Business travellers
31 review
4.2/5
Very Good
Posted on Jan 11, 2024
Room is clean and spacious. Good range and nice breakfast. 24 hours gym.
Response from Property: Dear Sir/Madam,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
Anonymous User
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 28, 2023
thanks for Mr. Quang, Ms Mimi and Amy’s assistance throughout our stay
Response from Property: Dear Sir/Madam,Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi.We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future.Sincerely,Fraser Residence Hanoi
-worldtraveler-
Executive Two Bedrooms Room
Stayed in Jan 2024
Family
11 review
5.0/5
Outstanding
Posted on Mar 17, 2024
Simply super, very good accommodation!
Response from Property: Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi
Chong
Deluxe Two Bedrooms Room
Stayed in May 2024
Business travellers
1 review
4.2/5
Very Good
Posted on May 23, 2024
Great stay experience
Response from Property: Dear Sir/Madam, Thank you for taking your precious time to rating your experience with us at Fraser Residence Hanoi. We are so glad to hear that you enjoyed your stay with us. At Fraser Residence Hanoi, we aim to provide a truly unique experience, and we are thrilled that our service and standards have met your expectations. We look forward to welcoming you back to our hotel in the future. Sincerely, Fraser Residence Hanoi