Harbin Tianzhu Apartment

Harbin Tianzhu Apartment Reviews

Harbin Tianzhu Apartment

Room 105, A-1, Wanda Apartment, No. 15 Hengshan Road, Xiangfang District, Harbin, Heilongjiang, ChinaView hotel details
Harbin Tianzhu Apartment
Harbin Tianzhu ApartmentHarbin Tianzhu ApartmentHarbin Tianzhu Apartment
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Guest Reviews of Harbin Tianzhu Apartment

8.7/10
151 review
Verified reviews
Location8.9
Amenities8.5
Service8.9
Cleanliness8.7
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All reviews(151)
Positive reviews(142)
Reviews with photos/video(56)
Awesome rooms(31)
Great service(20)
Easy to get around(19)
Close to metro(14)
Convenient location(13)
Large rooms(11)
Awesome stay(10)
Great value for money(6)
Negative reviews(9)
Guest User
Special Queen Room
Stayed in Aug 2024
Travelling with friends
32 review
9.0/10
Great
Posted on Sep 23, 2024
Location is near the subway. The room is big but not very clean and the basin tap without handle but still can use. The service staff and room cleaner are generally helpful and approachable.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
2-bed Room
Stayed in Jan 2024
Travelling with friends
15 review
7.5/10
Posted on Mar 6, 2024
It was OK. We stayed during the ice festival period so alot of hotels were booked out in Harbin. The towels weren't the best. The hotel was in a really good location next to Wanda shopping mall. There is Dumpling King across the street. The hotel is close to the metro stop. The reception was helpful when we had issues with the hot water not lasting very long. It was large apartment type room. It has potential but it wouldn't be my first choice if returning to Harbin.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Natalia007
2-bed Room
Stayed in Aug 2023
Solo traveller
17 review
9.0/10
Great
Posted on Sep 23, 2023
Nice location, but around only one big market Wanda can buy some food, very near to metro station go to around Harbin walk very comfortale by metro. This is apartment not very clean but can stay few days, comfortable because in room can use washing machine, also microwave, shower system old but good work, also apartment allow bring with you live your pet, so thank you for them because i was bring my cat.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
2-bed Room
Stayed in Nov 2024
Family
6 review
6.5/10
Posted on Jan 15, 2025
Near the subway
Response from Property: Dear guest, we are deeply sorry for your stay. We will take action to improve the quality of guest rooms and services. We look forward to seeing you again and wish you a pleasant journey!
ECKHIC
Special Queen Room
Stayed in Jun 2025
Solo traveller
5 review
9.0/10
Great
Posted on Sep 24, 2025
This stay was fantastic! The hotel is in a great location, just a few minutes' walk from the subway station and close to restaurants and shopping. The front desk was friendly and helpful, and check-in was quick. The room was clean and tidy, the bedding was soft and comfortable, and the soundproofing was excellent, allowing for a restful night's sleep. The facilities were complete and well-maintained, and the Wi-Fi was stable. It's a great value and I'd definitely stay here again.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
M576174****
Special Queen Room
Stayed in Apr 2025
Travelling with friends
13 review
10/10
Outstanding
Posted on Jun 1, 2025
It's pretty good, the quality is good and the price is cheap, it's very affordable, the boss is very nice, the environment is not bad, it's right next to Wanda, you can walk there.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your five-star review! Our hotel is ideally located. The elevator takes you directly to the Wanda Plaza Cinema, the food court, and underground paid parking is available. Subway Line 2 is also available right outside the hotel, offering direct access to Central Avenue, St. Sophia Cathedral, and Sun Island, among other attractions. We wish you a pleasant stay!
M39867****
Special Queen Room
Stayed in Apr 2025
Other
39 review
7.5/10
Posted on May 24, 2025
The room environment is OK, but there are a few problems: 1. The bed faces the mirror; 2. The towels and bath towels are all dark in color, and you can't tell whether they are clean or not; 3. The mattress is wrapped in plastic, and it makes a clattering noise when you turn over.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for sharing your stay experience and providing valuable feedback and suggestions. We are constantly striving to improve. We look forward to seeing your continued support. Best wishes!
M433215****
Special Queen Room
Stayed in May 2025
Business traveller
2 review
10/10
Outstanding
Posted on Jun 19, 2025
The location is easy to find. The room is spacious and comfortable.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you for your encouragement and affirmation. All of our staff at Tianyu Hotel will, as always, provide every guest with the best service and a beautiful environment. We look forward to your next visit!
SERGEI PRUSAKOV
Special Queen Room
Stayed in Aug 2025
Family
2 review
9.5/10
Amazing
Posted on Sep 22, 2025
Everything was great, I checked in quickly, the only nitpick was that the room was a little unfinished and it was a bit old, but otherwise everything was great.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Nurath
Business Queen Room
Stayed in Jan 2025
Solo traveller
82 review
10/10
Outstanding
Posted on Feb 7, 2025
The room is clean and exactly as advertised. It is near the train station and Wanda shopping mall. I was lucky to get a room with a view of the Dragon Pagoda.
Original textTranslated by Google
6/8
Bagehalede
Special Queen Room
Stayed in Dec 2024
Family
1 review
8.7/10
Very good
Posted on Feb 2, 2025
The room is very good, with complete facilities, hot water and heating, and it is quite comfortable to stay in. The only thing is that the shampoo provided by the hotel is too low quality. After washing, my hair feels dirtier. The comb is black after combing my hair!
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NUYINGYOUNG
Leisure Queen Room
Stayed in Dec 2024
Family
4 review
9.5/10
Amazing
Posted on Feb 24, 2025
Very impressed, very good location, next to Wanda Plaza shopping mall, walk to Provincial Hospital Station, Line 2, only 150 meters. The owner is lovely, very kind. It is a room in an apartment, you can ask for drinking water every day. The room is very spacious, the bed is very big, the blanket is a little thin but the room is not cold. There is a water dispenser downstairs. If you are hungry, you can go out to find food in the mall. But at night, if the mall closes around 21:00, there will be few shops and restaurants left. Suitable for people who sleep early. But it is very close to the train station. You can go to other areas that are open at night and come back very easily.
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MIMIMORMOR
Guestroom
Stayed in Dec 2024
Family
33 review
10/10
Outstanding
Posted on Jan 25, 2025
It is 200 meters away from the subway entrance. There is a large supermarket next to it. The store owner is very friendly. Because I changed rooms halfway, the giant screen room is very comfortable. There is also a washing machine and refrigerator.
Original textTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Tatam
2-bed Room
Stayed in Dec 2024
Travelling with friends
57 review
9.5/10
Amazing
Posted on Jan 19, 2025
Near Provincial Hospital Exit 2 BTS Station, various room types, spacious rooms, next to shopping mall, rooms have microwave and washing machine.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
2-bed Room
Stayed in Jun 2025
Other
3 review
3.5/10
Posted on Jul 13, 2025
No housekeeping, dirty toilet, smelly bed, renovations early in the morning, poor rest
Original textTranslated by Google
Response from Property: Dear guests, we apologize for the unpleasant stay. Harbin Tianyu Hotel is a homestay-style hotel. Each room is disinfected and cleaned by a professional housekeeper after check-out, and bedding is provided and cleaned by Harbin Zhixi Technology Linen Company. We enjoy a prime location, close to parks, shopping malls, and the subway. Line 2 goes directly to Central Avenue. Nearby attractions include the Sophia Cathedral and the Sun Island Ice and Snow World Beer Festival. We welcome you back! We wish you a good day every day!