Xiyou Hotel (Harbin Haxi High-Speed Railway Station Wanda Plaza)

Xiyou Hotel (Harbin Haxi High-Speed Railway Station Wanda Plaza) Reviews

Xiyou Hotel (Harbin Haxi High-Speed Railway Station Wanda Plaza)

Business Service No. 27, Building S2, Aida 88 Community, No. 203 Beixing Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
Xiyou Hotel (Harbin Haxi High-Speed Railway Station Wanda Plaza)
Xiyou Hotel (Harbin Haxi High-Speed Railway Station Wanda Plaza)Xiyou Hotel (Harbin Haxi High-Speed Railway Station Wanda Plaza)Xiyou Hotel (Harbin Haxi High-Speed Railway Station Wanda Plaza)
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Xiyou Hotel (Harbin Haxi High-Speed Railway Station Wanda Plaza) Guest Reviews

4.6/5
Very Good
340 review
Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(340)
Positive reviews(321)
Reviews with photos/video(57)
Convenient location(56)
Classy environment(35)
Great value for money(30)
Easy to get around(27)
Friendly front desk staff(22)
Average sound insulation(17)
Close to train station(13)
Comfortable bed(10)
Negative reviews(19)
Anonymous User
Sunshine Queen Room
Stayed in Nov 2024
Other
16 review
5.0/5
Outstanding
Posted on Nov 19, 2024
It a wonderful hotel, clean, good environment,good service
Response from Property: 感謝親愛的客官給我們酒店的5分點評,客官您的認可是酒店前進的目標和動力,酒店信奉客人為家人,讓客官您的每一次旅行都有回到家的感覺,對家人的關懷,體貼,照顧,温暖,是送給親最真誠的禮物,小優多希望與您再次遇見。我們等着客官您的再次到來哦ღ( ´・ᴗ・` )ღ
Guest User
Queen Room
Stayed in Jun 2024
Solo travellers
2 review
4.0/5
Very Good
Posted on Jun 30, 2024
Clean and near to mrt and high speed railway. Also near to a major shopping centre
Response from Property: Dear distinguished guest, thank you for your praise in your busy schedule. Giving roses to others will leave a lingering fragrance. Your praise is our greatest support and encouragement, and also the driving force for us to keep moving forward. Thank you for your patronage. I hope we can meet here again in the near future. I wish you a happy life and good luck. ღ( ´・ᴗ・` )ღ
Kian En
Budget Queen Room
Stayed in Jul 2024
Solo travellers
10 review
2.5/5
Posted on Aug 6, 2024
Value for money. Near to Haxi station but too far from city tourist area.
Response from Property: Dear valued guest, hello. We are truly sorry that we were unable to provide you with a good stay experience. If you come to Harbin for your next visit, you can choose a hotel near the scenic spot you want to visit. We wish you a happy life and all the best. Thank you
Guest User
Deluxe Family Room
Stayed in Dec 2023
Family
6 review
5.0/5
Outstanding
Posted on Jan 4, 2024
Great location,easy to check in,easy to find taxi,lobby 2 ladies very helpful,beside hotel many food shop around,also they recommend me to find airport transfer beside hotel,room very clean n modern,definitely will come back again
Response from Property: Dear guest hello, thank you for your recognition of our service, thank you for choosing to stay in Xiyou Hotel, your satisfaction is our biggest driving force, we will continue to work hard to look forward to your visit again
Guest User
Budget Queen Room
Stayed in Nov 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Nov 14, 2024
The first stay was a big surprise! Although small, it has everything, and it is very economical and suitable for friends who travel alone Location: very close to Harbin West Station, just across the street, and it is also very convenient to take the subway to the city! The room will provide disposable slippers and bottled water I will consider this place next time I come to Harbin!
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Response from Property: Wow! Seeing your detailed comments, I believe you have been attracted by the hotel. Xiaoyou is committed to being a comfortable and smiling hotel. The hotel will pay more attention to details and be a real conscientious hotel. With your praise, I think more friends will come to experience the hotel. I look forward to meeting you again, and I also look forward to bringing you a better stay experience next time. I also look forward to your praise next time. Xiyou Hotel is always on the road waiting for you!
Guest User
Budget Queen Room
Stayed in Nov 2024
Business travellers
31 review
5.0/5
Outstanding
Posted on Nov 8, 2024
Very clean, good service attitude, free bottled water, boiled water, smart toilet, clean, no odor indoors, belching and hot, very happy experience
Original TextTranslated by Google
Response from Property: Hello, dear guest. Thank you very much for choosing to stay at Xiyou Hotel. Thank you for meeting us. Thank you for your five-star praise, which gives us the greatest motivation to move forward. We will continue to provide good service. We look forward to your next visit and wish you happiness. Every dayღ ( ´・ᴗ・` )ღ
Guest User
Queen Room
Stayed in Oct 2024
Solo travellers
16 review
5.0/5
Outstanding
Posted on Oct 15, 2024
The room is clean and tidy, the transportation is convenient, it is very close to Harbin West Railway Station, there are many places to eat around, the front desk service attitude is very good, it is very suitable for a short stay on business trip.
Original TextTranslated by Google
Response from Property: Hello, distinguished guest. We are very touched to receive your good comments. We will definitely continue to work hard. It is a great honor to meet you. I wish you all the best. Happy every dayღ ( ´・ᴗ・` )ღ
SailorMoonTotheWorld
Cozy Standard Room
Stayed in Sep 2024
Family
2 review
4.2/5
Very Good
Posted on Sep 29, 2024
Everything is clean, the hotel is located near the western railway station. Initially there was a smell of cigarettes in the room, but then we turned off the exhaust fan and it became much better. Nearby is Wanda and many other shopping centers. The service is excellent.
Original TextTranslated by Google
Response from Property: Hello, distinguished guest. Thank you very much for your positive comments. We are relieved to see that you are satisfied. It is a great honor to meet you. I wish you all the best...happy every dayღ( ´・ᴗ・` )ღ
Guest User
Standard Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Satisfied, satisfied, very satisfied. Although it is on the underground floor, it is not damp at all. Air conditioning, hot and cold water, smart toilet. It is very comfortable, clean and quiet. Very satisfied
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your five-star praise. We are always committed to creating a comfortable, clean and warm accommodation environment for our guests. Your satisfaction is the greatest encouragement to us. We look forward to your visit again. I wish you a happy life and everything goes wellღ( ´・ᴗ・` )ღ
Guest User
Budget Queen Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Booked for a friend, very cost-effective. Very close to Hasi Station, less than 500 meters walk from the station. The interior decoration style and hygiene are very good. Looking forward to staying next time
Original TextTranslated by Google
Response from Property: Hello, distinguished guest. Thank you for choosing to stay at Xiyou Hotel. Simple words all reveal true feelings, and long distances all send sincere blessings. Thank you for your choice. Your satisfaction is the best encouragement to us! We look forward to seeing you. Every time you stay! I wish you all the best and happiness every dayღ( ´・ᴗ・` )ღ
Guest User
Queen Room
Stayed in Aug 2024
Family
13 review
1.5/5
Posted on Aug 28, 2024
Pros: Cheap price, very close to the high-speed rail station, suitable for catching the high-speed rail early the next morning Cons: There are bugs and they bite people. I got a rash on my body after returning. The facilities are average, and there is not even basic bottled water
Original TextTranslated by Google
Response from Property: Dear guest, first of all, I'm sorry for not giving you a good stay experience. We are deeply sorry. The insect you mentioned is a cricket. I don't know how it got into the house. A few days ago, I saw a child playing with it at the door. After receiving your evaluation, we immediately carried out disinfection. As for the water problem you mentioned, we have at least two bottles of free water in each room. I'm sorry again, please forgive our negligence and look forward to seeing you again.
Guest User
Queen Room
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 20, 2024
Good, good, the environment is very good, there is a TV to watch, and the bedside painting is also beautiful👀👀. Although the room is a bit small, it is very comfortable to live in, and the bathroom also has dry and wet separation
Original TextTranslated by Google
Response from Property: Hello, distinguished guests. The beauty of today is the result of my sincerity. The growth of Xiyou is the support and encouragement given by me. Every good comment is the result of my sincerity (#^.^#) I ate noodles today ( * ̄︶ ̄) What kind of noodles are you eating? ^_^ I look forward to seeing you every time. When I see your good comments and the photos you share, I know you are two kind-hearted beauties from 007 because you have my negative ion purifier in your photos. ღ( ´・ᴗ・` )ღ All the staff of Xiyou are always ready and looking forward to your visit again❥(^_-)
Guest User
Cozy Standard Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 11, 2024
The facilities are very new, the bedding and towels are very clean, and the decoration is also very environmentally friendly. It is worth the money. The surrounding public transportation is convenient, suitable for tourists to stay. There are many authentic Northeastern restaurants nearby, the prices are reasonable, the taste is authentic, and the dishes are large. Don't overestimate your appetite when ordering! !
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you for taking the time out of your busy schedule to give us your praise! In the busy years, we will cherish this friendship especially. I can't express all the words in my heart with just a few words. I only hope that a few words can bring my blessings and my concern. I look forward to your visit againღ( ´・ᴗ・` )ღ
Anonymous User
Budget Queen Room
Stayed in Aug 2024
Travel with friends
3 review
3.7/5
Posted on Aug 3, 2024
Very close to Harbin West Station, you can see it when you exit the East Square, about 4 minutes walk. The room is small but has a private bathroom and is relatively clean, but there is an unemptied ashtray in the drawer, which affects the mood. Overall good, the price is relatively cheap, suitable for short-term stay.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, thank you very much for your detailed review. It is the constant care and supervision of guests like you that enables us to constantly discover problems in our work, correct them and make continuous progress. From your review, we regret to see that this stay did not meet your expectations. We apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has conducted serious investigations and timely rectifications. Your tolerance and understanding are encouragement and support for our work! Thank you for your tolerance. Sincerely look forward to your visit again! I wish you a happy life and everything goes wellღ( ´・ᴗ・` )ღ
Guest User
Budget Queen Room
Stayed in Jul 2024
Business travellers
4 review
3.2/5
Posted on Oct 5, 2024
I originally planned to spend a night near Hasi, but I was assigned a room without windows. There was no ventilation, and the smell of urine was overwhelming as soon as I entered the room. For people with asthma, it was a torture. I took medicine like crazy to get through the night. The toilet was small and I could only sit sideways. There was no way to fill the entire smart toilet. And the smell of the toilet was self-evident. The sound insulation was very poor.
Original TextTranslated by Google
Response from Property: Dear guest, we are very sorry to bring you a bad check-in experience. The room you booked is without window. We arranged it for you according to the order. We have room types with windows for you to choose. You chose the one without window. If you don't like it, you can pay the difference to upgrade. You didn't upgrade. We can communicate with the front desk if you have any questions. If you don't tell us, we don't know this is the case. We are really sorry. I wish you a happy life and everything goes well.