Kyriad Marvelous Hotel (Harbin Railway Station Zhongyang Street)

Kyriad Marvelous Hotel (Harbin Railway Station Zhongyang Street) Reviews

Kyriad Marvelous Hotel (Harbin Railway Station Zhongyang Street)

No. 1 Tiandi Street, Daoli District, Harbin, Heilongjiang, 150010, ChinaView Hotel Details
Kyriad Marvelous Hotel (Harbin Railway Station Zhongyang Street)
Kyriad Marvelous Hotel (Harbin Railway Station Zhongyang Street)Kyriad Marvelous Hotel (Harbin Railway Station Zhongyang Street)Kyriad Marvelous Hotel (Harbin Railway Station Zhongyang Street)
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Kyriad Marvelous Hotel (Harbin Railway Station Zhongyang Street) Guest Reviews

4.3/5
311 review
Verified reviews
Location4.3
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(311)
Positive reviews(279)
Reviews with photos/video(55)
Convenient location(45)
Friendly front desk staff(33)
Classy environment(22)
Easy to get around(15)
Average sound insulation(12)
Comfortable bed(9)
Close to train station(4)
Negative reviews(32)
Guest User
Boutique Queen Room
Stayed in Jan 2024
Solo travellers
1 review
2.5/5
Posted on 15 Jan 2024
I booked the hotel based on the reviews and I was shocked and disappointed when I got there. The front desk staff were nothing like what I read. They were not helpful and appeared impatient when I asked them for information. Maybe because I am yellow skin. The room was small but that’s ok. The shower area and toilet were very small. When you open the toilet door, it almost touches the edge of the toilet bowl. Although the furniture was old and carpet was dirty-looking, nothing shocked me more than seeing a used mask on the floor! Water pressure wasn’t great. In fact the temperature was inconsistent. I would say this is a 2.5 star hotel. For the price, it’s better to go for a hotel that’s right in the middle of Zhongyang Street. There’s nothing next to the hotel.
Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Elileen CC
Guestroom(2 Beds)
Stayed in Jan 2023
Family
2 review
4.5/5
Great
Posted on 25 Jan 2023
This hotel is very warm in sub-zero winter, excellent for people coming from subtropical areas. Location is very close to Zhongyang Central Street and the St. Sophia's Cathedral. Fast food restos are also nearby. Taxis know the area well. The streets around the area are great for walking-- they are architectural marvels. The hotel has a shop below that is always open. The hotel manager invited us to some dumplings in the eve of New Year.
6/8
Response from Property: Hello! I am your online personal butler, Xiao Kai. Thank you for your comments during your busy schedule. We advocate the purpose of "customer satisfaction is the only standard to test our service", and wholeheartedly provide the best service for every friend. Your opinion is our driving force for continuous progress. Xiao Kai will continue to work hard to do better. You are welcome to go home frequently to check the supervision work, and the handsome men and women at the front desk are also very welcome to you! Wish you a happy life! good health! Happy New Year!
Anzelle
Boutique Queen Room
Stayed in Jan 2023
Travel with friends
6 review
5.0/5
Outstanding
Posted on 25 Jan 2023
Close to the railway station and most of the attractions. Clean and the service was good.
Response from Property: Hello! I am your online personal butler, Xiao Kai. Thank you for your comments during your busy schedule. We advocate the purpose of "customer satisfaction is the only standard to test our service", and wholeheartedly provide the best service for every friend. Your opinion is our driving force for continuous progress. Xiao Kai will continue to work hard to do better. You are welcome to go home frequently to check the supervision work, and the handsome men and women at the front desk are also very welcome to you! Wish you a happy life! good health! Happy New Year!
Leoni
Guestroom (Double Bed)
Stayed in Dis 2022
Solo travellers
6 review
5.0/5
Outstanding
Posted on 8 Feb 2023
I really enjoyed staying at Kyriad Marvelous Hotel. Great service. Rooms are clean and very warm. It's a very good location from the metro and the Cathedral as well as the famous walking street.
Response from Property: Hello! I am your online personal butler, Xiao Kai. Thank you for your comments during your busy schedule. We advocate the purpose of "customer satisfaction is the only standard to test our service", and wholeheartedly provide the best service for every friend. Your opinion is our driving force for continuous progress. Xiao Kai will continue to work hard to do better. You are welcome to go home frequently to check the supervision work, and the handsome men and women at the front desk are also very welcome to you! Wish you a happy life! good health! Happy New Year!
YSPACK
Guestroom (Double Bed)
Stayed in Feb 2023
Business travellers
4 review
4.7/5
Amazing
Posted on 25 Feb 2023
Not far from Siant sophia, can walk to visit. Room is clean but a little bit small area. Reception Chinese speaking only. Breakfast not enough if you go after 8:00AM. Total is ok!!
Response from Property: Hello! I am your online personal butler, Xiao Kai. Thank you for your comments during your busy schedule. We advocate the purpose of "customer satisfaction is the only standard to test our service", and wholeheartedly provide the best service for every friend. Your opinion is our driving force for continuous progress. Xiao Kai will continue to work hard to do better. You are welcome to go home frequently to check the supervision work, and the handsome men and women at the front desk are also very welcome to you! Wish you a happy life! good health!
Ye the Human
Smart Double Room
Stayed in Dis 2022
Couples
25 review
5.0/5
Outstanding
Posted on 3 Jan 2023
Great place to stay. Heating floor, clean room, nice carpet. Great location close to the tourist street
Response from Property: Hello, dear guests! Thank you for staying and commenting on us during your busy schedule. It is our consistent pursuit to serve every guest well. We look forward to your stay again and wish you a happy life!
Guest User
Guestroom(2 Beds)
Stayed in Jan 2024
Travel with friends
6 review
4.0/5
Very Good
Posted on 7 Feb 2024
Simple but nice.
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation, little one. Kai will continue to work hard to be ready for you to come back at any time.
Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Other
1 review
5.0/5
Outstanding
Posted on 10 Nov 2024
The hotel has complete supporting facilities! Excellent location! The front desk will solve any problems immediately, and the service attitude is good! Very close to Central Street! Five minutes walk to Xinyibai! The room is clean and tidy!
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Majin Boo
Guestroom(2 Beds)
Stayed in Nov 2024
Business travellers
83 review
5.0/5
Outstanding
Posted on 10 Nov 2024
I always stay in Jinjiang hotels when I go out, and this hotel did not disappoint me either. The food is rich, the room is large and clean, impeccable, and the room was upgraded for free
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Business travellers
1 review
3.8/5
Good
Posted on 10 Nov 2024
The room is clean and the breakfast is great! The service attitude is good! The location is excellent! It is very close to Xinyibai Central Street! It takes about ten minutes to walk from the train station to the hotel! It is very convenient to go anywhere
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your full five-point evaluation of us. We will continue to work hard with your encouragement and support. I believe we will do better! Thanks for your continued support! Good luck!
Guest User
Guestroom (two Beds)
Stayed in Sep 2024
Business travellers
10 review
5.0/5
Outstanding
Posted on 28 Sep 2024
A very satisfying travel meeting. The company held a meeting and rested while staying here. The environment is very good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. Xiaokai will continue to work hard and be ready for you to come back at any time.
Guest User
Guestroom (Double Bed)
Stayed in Sep 2024
Business travellers
16 review
5.0/5
Outstanding
Posted on 26 Sep 2024
The location is very good, very close to Central Street and Sofia. The service is great. The hotel is very clean and the ladies in the room are very welcoming. I asked for a pair of slippers and asked if I needed anything else. The breakfast is also very good with a lot of variety. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. Xiaokai will continue to work hard and be ready for you to come back at any time.
Guest User
Guestroom(2 Beds)
Stayed in Nov 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on 11 Nov 2024
The breakfast is rich in nutritional value, which is really good.
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!感謝您對我們的全五分評價,我們會帶着您的鼓勵和支持繼續努力, 相信我們一定會做的更好! 感謝一直的支持! 祝順安!
Hualiu01
Guestroom(2 Beds)
Stayed in Sep 2024
Couples
54 review
3.7/5
Posted on 14 Sep 2024
The hotel rooms are OK, and the sanitary conditions are acceptable. The hotel's exterior is under renovation. There are many hotel rooms in total, but there are only a dozen parking spaces. There is no one in charge of the parking lot entrance, so cars often cannot get out when they arrive at the entrance, and you have to go to the front desk to ask someone to open the door.
Original TextTranslated by Google
6/8
Response from Property: Hello! We are sorry to give you a bad check-in experience. Regarding the parking lot issue you raised, we will optimize the service process in time to ensure a good travel experience. At the same time, the city's exterior wall decoration is nearing completion, and we will soon be ushered in a more gorgeous and tidy place. Thank you for your feedback and please give us a chance to save you. We will work harder. I hope you will choose this hotel for your next trip and we will provide you with more sincere service.
Guest User
Guestroom(2 Beds)
Stayed in Ogo 2024
Family
19 review
3.0/5
Posted on 14 Ogo 2024
The room is really small, but it is close to attractions such as Hagia Sophia and Central Street... There is a parking lot, and the number of parking spaces is limited The front desk helped to collect the JD Express, which was very thoughtful I'll just post the photos of the attractions
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. Xiaokai will continue to work hard and be ready for you to come back at any time.