Guest Reviews of Harbin Huaxi Hotel (Ice and Snow World)
8.2/10
183 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location7.9
Amenities7.7
Service9.0
Cleanliness8.1
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All reviews(183)
Positive reviews(171)
Reviews with photos/video(39)
Great location(30)
Awesome stay(27)
Easy to get around(13)
Classy environment(12)
Great value for money(11)
Many amenities(9)
Convenient for shopping(3)
Poor air conditioning(2)
Negative reviews(12)
70.80
Comfortable Twin Room | Landscape Exterior Window+HVAC+Down Bedding+High Speed Internet
Stayed in Nov 2025
Travelling with friends
2 review
9.0/10
Great
Posted on Dec 30, 2025
Excellent service, clean and hygienic rooms, very warm, and great value for money. Highly recommended!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您好!衷心感謝您對我們酒店的認可與推薦。我們會繼續努力,不斷提升服務品質,為您和每一位客人創造更舒適的入住體驗。歡迎您常來,期待與您再次相遇!
Guest User
Standard King Room | Air Conditioning+Down Bedding+High Speed Internet+All Day Hot Water
Stayed in Jul 2025
Solo traveller
2 review
8.0/10
Very good
Posted on Aug 14, 2025
There services are good enough to stay with friends, family and solo. Interestingly the owner can speak English
Response from Property: Thanks for your commnets, hope to see you next time.
Salma-26
Stayed in Dec 2024
Family
2 review
6.5/10
Posted on Jan 28, 2025
The hotel is okey compared to the price , the staff is nice , the only problem is the sound isolation isnt there so you could hear every minor noise when people talk in the floor or pass by the room .
Response from Property: Thanks for your comments ,we will improve our facility and service in order to make you satisfied. Hope to see you again and wish you good luck!Thanks for your comments ,we will improve our facility and service in order to make you satisfied. Hope to see you again and wish you good luck!
Anonymous User
Standard King Room | Air Conditioning+Down Bedding+High Speed Internet+All Day Hot Water
Stayed in Nov 2023
Solo traveller
1 review
6.0/10
Posted on Dec 31, 2023
Good for low budget solo travelling. Thin walls, cigarette smell but good location and cheap.
Response from Property: We will report your comments to our management and we will improve our room facility and service in order to get your satisfied, thanks for your comments !
Guest User
Stayed in Dec 2023
Family
2 review
8.5/10
Very good
Posted on Jan 6, 2024
Room was small but inexpensive. Excellent value. Staff was very friendly and helpful.n
The manager speaks fluent English, which was a big help.
Response from Property: Thanks for your comments ,we will improve our facility and service in order to make you satisfied. Hope to see you again and wish you good luck!
Guest User
Stayed in Jan 2024
Solo traveller
22 review
4.5/10
Posted on Feb 4, 2024
Altough personels are helpful ,room was too bad. Location is good according to price
Response from Property: Thanks for your comments !We will improve our products and service in order to make you satisfied .Hope to serve you again and wish you good luck!
Qiyanxiaozhangxiaojie
Standard King Room | Air Conditioning+Down Bedding+High Speed Internet+All Day Hot Water
Stayed in Jul 2025
Business traveller
95 review
5.7/10
Posted on Aug 31, 2025
The hotel has a great location!
We booked a special hourly rate, which wasn't that special, just average. The room itself was quite ordinary, small and dark.
After checking in, we discovered the room hadn't been cleaned, and the cleaner who did was rather rude.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your valuable feedback. We sincerely apologize for the inconvenience this has caused you. We have immediately verified the issue and are implementing corrective measures to ensure it does not recur. We look forward to your continued visit and will strive to provide you with an even better experience.
Bapt’’
Comfortable Twin Room | Landscape Exterior Window+HVAC+Down Bedding+High Speed Internet
Stayed in Dec 2024
Travelling with friends
2 review
8.0/10
Very good
Posted on Jan 13, 2025
Very nice and welcoming staff. Place with a shop of food, water, alcohol .. Room suitable for stays where we visit a lot! Near shopping centers and other restaurants. 谢谢
Original textTranslated by Google
Response from Property: Thanks for your comments ,we will improve our facility and service in order to make you satisfied. Hope to see you again and wish you good luck!
Guest User
Standard King Room | Air Conditioning+Down Bedding+High Speed Internet+All Day Hot Water
Stayed in Nov 2024
Solo traveller
3 review
6.0/10
Posted on Dec 8, 2024
The special offer room I chose was cheaper than the others. There were four small light bulbs in the room, two of which were broken, and the light in the bathroom was not on. There were only two radiators! It was cold even when I put on clothes. The sound insulation was not good, and I could hear people walking outside the door. I don't know if it was because of the special offer room... I only stayed for one day, and I accepted this situation.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your valuable suggestions! The lights in the hotel rooms are dual-controlled. You can turn them on or off at the door or bedside. There are no broken bulbs in our rooms, and we repair them in a timely manner. If you have any needs during your stay, please feel free to call the front desk. We will do our best to help you deal with any hotel facility issues. Welcome to visit us next time and wish you a happy life and smooth work!
Guest User
Standard King Room | Air Conditioning+Down Bedding+High Speed Internet+All Day Hot Water
Stayed in Jun 2025
Travelling with friends
4 review
5.5/10
Posted on Jul 14, 2025
Floor coverings, power outages several times a day, old power distribution
Original textTranslated by Google
Response from Property: Dear guest, have you remembered the wrong hotel? Our hotel is all wood flooring, no floor leather, and the hotel has never had a power outage. Please be careful when commenting!
Guest User
Stayed in Nov 2024
Solo traveller
5 review
10/10
Outstanding
Posted on Dec 25, 2024
It is very affordable to stay in this hotel in Harbin. The room is clean and the heating is also very good. It is worth staying
Original textTranslated by Google
Response from Property: Thank you for your review! We will continue to improve our service quality and strive to provide you with a more satisfactory stay experience. I wish you a happy life and smooth work!
Buzhidaoqishenmemingzi233
Comfortable Big Bed Room | Landscape External Window+Heating And Cooling Air Conditioning+Down Bedding+High Speed Internet
Stayed in Nov 2024
Travelling with friends
32 review
10/10
Outstanding
Posted on Dec 22, 2024
The room is very clean and the location is also very good. There is a RT-Mart nearby, which is very good for eating and shopping. The hotel breakfast is good, and there are a lot of things for 15 per person. The most important thing is that the price is cheap and the facilities are also complete. There is a bus stop nearby, so it is convenient to go anywhere. Students can try it when they come to Harbin
Original textTranslated by Google
Response from Property: Thank you for your review! We will continue to improve service quality and strive to provide you with a more satisfactory check-in experience. I wish you a happy life and smooth work!
Guest User
Comfortable Big Bed Room | Landscape External Window+Heating And Cooling Air Conditioning+Down Bedding+High Speed Internet
Stayed in Jul 2024
Business traveller
38 review
3.5/10
Posted on Aug 4, 2024
The room is like this, the price of more than 160 is really expensive
Original textTranslated by Google
6/8
Response from Property: Thank you for your evaluation! We will continue to improve our service quality and strive to provide you with a satisfactory stay experience. I wish you a happy life and smooth work!
Guest User
Deluxe Family Room | Landscape Exterior Window+HVAC+Down Bedding+High Speed Internet
Stayed in Nov 2024
Family
28 review
7.5/10
Posted on Mar 14, 2025
The location is good, very close to the Ice and Snow World, the price is reasonable
Original textTranslated by Google
Response from Property: Thank you for your review! We will continue to improve our service quality and strive to provide you with more satisfactory services. You are welcome to visit us next time!
Tianfuge
Comfortable Big Bed Room | Landscape External Window+Heating And Cooling Air Conditioning+Down Bedding+High Speed Internet
Stayed in Jul 2024
Business traveller
18 review
8.0/10
Very good
Posted on Aug 26, 2024
The transportation is relatively convenient and there are many delicious food around. Thank you.
Original textTranslated by Google
Response from Property: Thank you for your review! We will continue to improve service quality and strive to provide you with a more satisfactory check-in experience. I wish you a happy life and smooth work!