Metropolo Jinjiang Hotel (Harbin Haxi High-speed Railway Station Wanda Plaza)

Metropolo Jinjiang Hotel (Harbin Haxi High-speed Railway Station Wanda Plaza) Reviews

Metropolo Jinjiang Hotel (Harbin Haxi High-speed Railway Station Wanda Plaza)

No. 200 Tiejing Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
Metropolo Jinjiang Hotel (Harbin Haxi High-speed Railway Station Wanda Plaza)
Metropolo Jinjiang Hotel (Harbin Haxi High-speed Railway Station Wanda Plaza)Metropolo Jinjiang Hotel (Harbin Haxi High-speed Railway Station Wanda Plaza)Metropolo Jinjiang Hotel (Harbin Haxi High-speed Railway Station Wanda Plaza)
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Guest Reviews of Metropolo Jinjiang Hotel (Harbin Haxi High-speed Railway Station Wanda Plaza)

9.5/10
Outstanding
1793 review
Verified reviews
Location9.5
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(1793)
Positive reviews(1759)
Reviews with photos/video(329)
Convenient location(327)
Easy to get around(231)
Friendly front desk staff(159)
Large rooms(132)
Delicious breakfast(129)
Close to train station(124)
Perfect for business trips(66)
Tasty coffee(38)
Negative reviews(34)
J F K
Elegant Twin Room (Zero Pressure Comfort Mattress)
Stayed in Jan 2025
Family
5 review
10/10
Outstanding
Posted on Feb 24, 2025
The hotel is really close to the train station. The windows are sound proof. You don’t hear anything. The breakfast was fine. Enough difference dishes. Very friendly service during breakfast. The best is the warm water bottle that you can get before going out in icy weather conditions!!!
Response from Property: Thank you very much for your five-star praise! We are honored to receive your recognition. The hotel is conveniently located, soundproofed, and has rich breakfast. We have been working hard to make you feel comfortable. You can get a thermos when you go out, hoping to bring you a little warmth in the cold weather. Looking forward to seeing you again!
Anonymous User
Elegant Business Room (Zero Pressure Comfort Mattress)
Stayed in Dec 2024
Solo traveller
18 review
6.0/10
Posted on Mar 20, 2025
Convenient location as near train station. Hotel bldg shared with different hotels n has to wait for long time to go down just one floor to get the breakfast. Srairway is shut down. Don't know how to escape when there's a fire.
Response from Property: 尊敬的客人,感謝您選擇入住我們酒店,並抽出時間分享寶貴的反饋。我們很高興得知您對酒店便利的地理位置感到滿意。關於您提到的電梯等待時間問題,我們深表歉意。哈爾濱西站的酒店都是大樓內不同樓層由不同品牌運營,高峯時段電梯使用量較大,可能導致等待時間延長。我們已將此問題反饋至物業管理團隊,將積極探討優化方案,力求為客人提供更高效的體驗。關於消防安全,請您放心,酒店嚴格遵循消防法規,所有消防通道均保持暢通(樓梯關閉或因臨時維護,我們將立即核查)。客房內配有清晰的逃生路線圖,並定期進行安全演練。如您希望進一步瞭解應急措施,歡迎隨時聯繫前台,我們將竭誠為您詳細説明。您的反饋對我們至關重要。我們真誠希望未來能有機會再次為您服務,帶來更舒適的入住體驗。祝您一切順利!Dear customer,Thank you for choosing to stay at our hotel and taking the time to share your valuable feedback. We are pleased to hear that you are satisfied with the convenient location of the hotel.We deeply apologize for the elevator waiting time issue you mentioned. The hotels at Harbin West Station are operated by different brands on different floors of the building, and the elevator usage is high during peak hours, which may result in longer waiting times. We have reported this issue to the property management team and will actively explore optimization solutions to provide customers with a more efficient experience.Regarding fire safety, please rest assured that the hotel strictly adheres to fire regulations, and all fire exits are kept unobstructed (if stairs are closed or temporarily maintained, we will immediately verify). The guest rooms are equipped with clear escape routes and regular safety drills are conducted. If you wish to further understand emergency measures, please feel free to contact the front desk at any time, and we will be happy to provide you with detailed explanations.Your feedback is crucial to us. We sincerely hope to have the opportunity to serve you again in the future and bring you a more comfortable stay experience.Wishing you all the best!
Guest User
Elegant Fresh Oxygen Twin Room (Air Purifier + Zero Pressure Sleep Mattress)
Stayed in Nov 2024
Family
3 review
10/10
Outstanding
Posted on Jan 1, 2025
The hotel has a really cosy vibe. They set up this amenities table at the front offering spectacles wipes, some toiletries free for guest to take. They also gave us apples on Christmas Eve when we checked in. 苹果 for 平安夜 🎄✨ it’s a pity our stay at this hotel was short. The rooms were very spacious and we had lovely room view overlooking the train station. Would definitely recommend this hotel to someone who is looking to stay outside of 中央大街. Do note the lift to their rooms is shared with other hotels brands in that area so it may take some time for the lift to arrive.
Response from Property: Dear guests, we are very glad that our service can bring you a good experience. We will continue to do better, provide guests with more considerate and thoughtful services, respond to guests' needs in a timely manner, and make every guest feel the warmth of home. Your affirmation is the driving force of our efforts, and we look forward to your next stay.
NYC Native
Boutique Business Room
Stayed in Dec 2023
Couple
17 review
9.5/10
Amazing
Posted on Jan 9, 2024
Perfect location for a transit at Haerbin. There's good food you can order nearby. Very warm, but not hot which is comfortable. I'd recommend it.
Response from Property: Hello dear guests! Thank you for choosing Jinjiang Metropolis. Xiaojin hopes to find a pure land for people running around in the bustling and noisy city, conveying the sincerity and friendliness between people, so that every friend who comes to Jinjiang Metropolis can find their soul. If you want to know more about our story, you are welcome to join "Jinjiang Metropolis". We look forward to walking with you all the way, sharing this joy together, and looking forward to your stay again. Wish you: be well!
Anonymous User
Elegant Business Room (Zero Pressure Comfort Mattress)
Stayed in Dec 2023
Travelling with friends
19 review
8.0/10
Very Good
Posted on Jan 21, 2024
Nice hotel and very close to the railway station west. Quit big and practical room. The only bad things are the shared elevators - it takes ages to get an elevator. Service and breakfast absolutely fair for the price.
Response from Property: Dear guests, hello! Thank you for your sincere comments. It is a great honour to bring you a satisfactory check-in experience. I hope that this check-in can occupy a good place in your memory. Xiaojin is looking forward to the next beautiful encounter with you! 尊敬的宾客您好!感谢您如此真挚的点评,非常荣幸能够为您带来满意的入住体验,期盼此次入住能够在您的回忆里占据美好的一席之地,小锦期待与您的下一次美丽邂逅!
MC.
Elegant Business Room (Zero Pressure Comfort Mattress)
Stayed in Nov 2023
Travelling with friends
27 review
9.0/10
Great
Posted on Jan 3, 2024
Would be nice if there are laundry facilities like some of the other hotels in the same building. Close to Harbin West train station. Staff were very friendly, room is clean - the toilet flush is not strong but still worked fine. Nearer to the airport and avoids the city jam, good for a worry free quick transit to the airport. Central city jams can get really bad.
Response from Property: Dear guests: Thank you for your support and praise for the Jinjiang Capital Hotel. The hotel has a self-service laundry room on the 10A floor. The front desk may not explain it clearly to you. We are sorry for this. Welcome to visit us next time. Looking forward to seeing you again!尊敬的宾客您好:感谢您对锦江都城酒店的支持与好评,酒店在10A楼层是有自助洗衣房的可能前台没有给您介绍清楚.对此我们表示抱歉.欢迎您下次光临,期待与您再次见面!
Anonymous User
Elegant Fresh Oxygen Business Room (Air Purifier + Zero Pressure Comfort Mattress)
Stayed in Dec 2023
Couple
16 review
9.0/10
Great
Posted on Jan 23, 2024
Great location next to the Harbin west train station. Good breakfast and friendly staff.
Response from Property: 尊敬的賓客您好:感謝您選擇“錦江都城酒店哈爾濱哈西高鐵站萬達廣場店”,您的認可是我們前進的動力,“錦江都城酒店哈爾濱哈西高鐵站萬達廣場店”是錦江集團旗下的中高端品牌,受很多商業人士和旅遊賓客的青睞,我們會更加努力,團結一致,為您打造一個安靜舒適的入住環境為宗旨,錦江都城酒店哈爾濱哈西高鐵站萬達廣場店全體員工期待您的再次光臨,祝您工作順利,全家幸福!.Dear guests: Thank you for choosing "Jinjiang Ducheng Hotel Harbin Haxi High-speed Railway Station Wanda Plaza Store". Your recognition is the driving force for us to move forward. "Jinjiang Ducheng Hotel Harbin Haxi High-speed Railway Station Wanda Plaza Store" is a mid-to-high-end brand of Jinjiang Group, which is favored by many business people and tourist guests. I We will work harder and unite to create a quiet and comfortable living environment for you. All the staff of Jinjiang Ducheng Hotel Harbin Haxi High-speed Railway Station Wanda Plaza Store are looking forward to your visit again. I wish you success in your work and happiness!
Chiwi
Elegant Twin Room (Zero Pressure Comfort Mattress)
Stayed in Dec 2023
Travelling with friends
10 review
10/10
Outstanding
Posted on Feb 21, 2024
That was good experience. Stuff was kindly and helpful. Room was clean .
Response from Property: 親愛的客人,您好,我們非常高興並且感謝您能在這裏留下寶貴詳實的入住體驗,並且花時間跟大家分享您在酒店的活動體驗。小錦們一直秉持“待人入己”的服務準則。也感謝您的用心和發現美的眼睛與我們一同分享寶貴的入住感受。同樣,我們也十分開心我們的客房服務能夠很好的符合您的預期要求。我們非常歡迎您得再次光臨。Dear guests, we are very happy and thank you for leaving a valuable and detailed check-in experience here, and taking the time to share with you your activity experience in the hotel. Xiaojin has always adhered to the service principle of "treating othersforthemselves". Thank you for your care and beautiful eyes for sharingyour precious stay with us. Similarly, we are also very happythat our room service can meetyourexpectations.Wewelcomeyouagain
Anonymous User
Elegant Business Room (Zero Pressure Comfort Mattress)
Stayed in Feb 2024
Couple
9 review
8.0/10
Very Good
Posted on May 3, 2024
Very clean and excellent location. Will stay again.
Response from Property: 十分感謝您對錦江都城的喜愛,世間所有的相遇,都是久別重逢。生命中的每一段路程,都篆刻着彼此的身影,願您生命中的每一程,都有幸福的相伴,祝您萬事順意!Thank you very much for your love for the capital of Jinjiang. All the encounters in the world are reunions after a long separation. Every journey of life is engraved with each other's figures. May every journey of your life be accompanied by happiness. I wish you all the best!
M374785****
Boutique Business Room
Stayed in Mar 2023
Other
1 review
10/10
Outstanding
Posted on Apr 13, 2023
henhao
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Lixiangshihuanyoushijiene
Elegant Twin Room (Zero Pressure Comfort Mattress)
Stayed in Apr 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on May 28, 2025
Beautiful environment, good location, convenient transportation ^_^ The room is comfortable, clean and hygienic, the front desk is also very enthusiastic, parking is convenient, free washing machine, high-speed network, it feels good to stay in, recommended experience! ! ! Starbucks Americano: This is one of the things that attracted me to stay here. It is a very good experience, and one cup a day is very good!
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your high recognition! We will continue to promote the advantages you mentioned, whether it is environmental maintenance, service enthusiasm, or special services (such as free coffee, etc.), we will continue to optimize them. I hope you will have a better experience next time you stay!
ZhangyanhangSeven
Elegant Twin Room (Zero Pressure Comfort Mattress)
Stayed in Apr 2025
Solo traveller
42 review
10/10
Outstanding
Posted on May 20, 2025
The service is very good, the hygiene is clean, the location is great, the network is smooth, the facilities are complete, the shower is fast and hot, the receptionist is very handsome, I will come again, support Jinjiang
Original textTranslated by Google
Response from Property: 親愛的客人,您的肯定如暖陽般温暖!服務貼心、衞生整潔、位置便利,都是我們精心打磨的成果。能得您青睞並願再次光顧,我們滿心歡喜。期待與您重逢,繼續為您帶來優質入住體驗!
M277584****
Elegant Twin Room (Zero Pressure Comfort Mattress)
Stayed in Apr 2025
Solo traveller
1 review
10/10
Outstanding
Posted on May 21, 2025
After comparing several hotels near Harbin West Railway Station, I finally booked this hotel. The room facilities of this hotel are very good, and the service is super good. I want to thank the assistant Xu in particular. After seeing that I am a disabled person in a wheelchair, he personally went upstairs to help me choose a quiet, comfortable and spacious room. He considered everything very comprehensively, such as the width of the passageway in and out of the room, the wheelchair toilet problem, and carefully helped me lay the anti-slip mat and floor towel in the shower room. He also personally brought a hearty breakfast... It was so warm. Thank you Jinjiang Metropolo Hotel, thank you assistant Xu. You make Harbin a more beautiful and vibrant city.
Original textTranslated by Google
Response from Property: 尊敬的客人,非常榮幸您在眾多選擇中pick了我們!徐助能給您貼心幫助,是我們服務應該做的。您提到的這些細節能讓您住得安心、暖心,就是我們的追求。您的認可讓我們充滿動力,願每次相遇都能為您的旅程增添美好!
M45483****
Elegant Business Room (Zero Pressure Comfort Mattress)
Stayed in Mar 2025
Business traveller
1 review
10/10
Outstanding
Posted on May 1, 2025
The hotel has a very good view, the mattress is very comfortable, the sound insulation is very good, the bathroom is separated into dry and wet areas, I like it, it is very clean overall, the lobby is very design-oriented and beautiful! The most worth mentioning is that the hotel has Starbucks coffee, which is free and half-price, and the cost-effectiveness is super high, recommended!
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your high evaluation of the hotel! We are honored by your detailed sharing. The hotel has always been committed to creating a comfortable and convenient accommodation environment for guests. We are very happy to receive your recognition of the view, mattress, hygiene, lobby design and other aspects. Starbucks coffee is a small surprise we prepared for our guests. It would be great if it meets your wishes. We look forward to your visit again, and we will continue to provide you with quality service!
JIANG250302
City-View Elegant Business Room (Air Purifier + Zero Pressure Comfort Mattress)
Stayed in Mar 2025
Solo traveller
5 review
7.0/10
Posted on May 8, 2025
When I checked in, I was told that the room had not been cleaned yet, so I was moved to another room (upgraded), but I realized that it was a smoking room because there was an ashtray in the room. I was not a smoker, and even though I had the window closed, the smell of cigarettes was coming into the room from the window, which was unpleasant. The sound insulation was also poor, and I could hear people talking from the next room.
Original textTranslated by Google
Response from Property: We are very sorry for the unpleasant stay! When you checked in, we informed you that the original room was not cleaned, and we upgraded your room for free, but there were still problems with smoke and poor sound insulation. We have taken this matter seriously and will strengthen room cleaning management, strictly follow the cleaning process and inspection mechanism, and evaluate and improve sound insulation measures. To express our apology, we will provide you with exclusive discounts or thoughtful gifts for your next stay. We look forward to your visit again and experience our improvements.