Metropolo Jinjiang Hotel (Harbin Haxi High-speed Railway Station Wanda Plaza) Reviews
Metropolo Jinjiang Hotel (Harbin Haxi High-speed Railway Station Wanda Plaza)
1F, Building 6, Aida 88 Building, Beixing Street, Nan'gang District, Harbin, Heilongjiang, ChinaView Hotel Details
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Metropolo Jinjiang Hotel (Harbin Haxi High-speed Railway Station Wanda Plaza) Guest Reviews
4.7/5
Outstanding
1456 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1456)
Positive reviews(1423)
Reviews with photos/video(238)
Convenient location(233)
Easy to get around(168)
Friendly front desk staff(137)
Awesome amenities(120)
Large rooms(105)
Delicious breakfast(105)
Close to train station(85)
Excellent afternoon tea(18)
Negative reviews(33)
NYC Native
Boutique Business Room
Stayed in Jan 2024
Couples
19 review
4.7/5
Amazing
Posted on Jan 9, 2024
Perfect location for a transit at Haerbin. There's good food you can order nearby. Very warm, but not hot which is comfortable. I'd recommend it.
Response from Property: Hello dear guests! Thank you for choosing Jinjiang Metropolis. Xiaojin hopes to find a pure land for people running around in the bustling and noisy city, conveying the sincerity and friendliness between people, so that every friend who comes to Jinjiang Metropolis can find their soul. If you want to know more about our story, you are welcome to join "Jinjiang Metropolis". We look forward to walking with you all the way, sharing this joy together, and looking forward to your stay again. Wish you: be well!
Anonymous User
Elegant Business Room
Stayed in Jan 2024
Travel with friends
8 review
4.0/5
Very Good
Posted on Jan 21, 2024
Nice hotel and very close to the railway station west. Quit big and practical room. The only bad things are the shared elevators - it takes ages to get an elevator.
Service and breakfast absolutely fair for the price.
Response from Property: Dear guests, hello! Thank you for your sincere comments. It is a great honour to bring you a satisfactory check-in experience. I hope that this check-in can occupy a good place in your memory. Xiaojin is looking forward to the next beautiful encounter with you! 尊敬的宾客您好!感谢您如此真挚的点评,非常荣幸能够为您带来满意的入住体验,期盼此次入住能够在您的回忆里占据美好的一席之地,小锦期待与您的下一次美丽邂逅!
MC.
Elegant Business Room
Stayed in Dec 2023
Travel with friends
5 review
4.5/5
Great
Posted on Jan 3, 2024
Would be nice if there are laundry facilities like some of the other hotels in the same building. Close to Harbin West train station. Staff were very friendly, room is clean - the toilet flush is not strong but still worked fine. Nearer to the airport and avoids the city jam, good for a worry free quick transit to the airport. Central city jams can get really bad.
Response from Property: Dear guests: Thank you for your support and praise for the Jinjiang Capital Hotel. The hotel has a self-service laundry room on the 10A floor. The front desk may not explain it clearly to you. We are sorry for this. Welcome to visit us next time. Looking forward to seeing you again!尊敬的宾客您好:感谢您对锦江都城酒店的支持与好评,酒店在10A楼层是有自助洗衣房的可能前台没有给您介绍清楚.对此我们表示抱歉.欢迎您下次光临,期待与您再次见面!
Anonymous User
Elegant Oxygen-Rich Business Room
Stayed in Jan 2024
Couples
10 review
4.5/5
Great
Posted on Jan 23, 2024
Great location next to the Harbin west train station. Good breakfast and friendly staff.
Chiwi
Elegant Twin Room
Stayed in Jan 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Feb 21, 2024
That was good experience. Stuff was kindly and helpful. Room was clean .
Anonymous User
Elegant Business Room
Stayed in Mar 2024
Couples
5 review
4.0/5
Very Good
Posted on May 3, 2024
Very clean and excellent location. Will stay again.
Tamil Traveler
Boutique Business Room
Stayed in Jan 2022
Solo travellers
9 review
4.7/5
Amazing
Posted on Jan 31, 2022
Breakfast nice, hotel location good , help desk good ,very near to west railwaystation
Guest User
Boutique Business Room
Stayed in Apr 2023
Other
1 review
5.0/5
Outstanding
Posted on Apr 13, 2023
henhao
Anonymous User
Elegant Business Room
Stayed in Jul 2021
Travel with friends
13 review
5.0/5
Outstanding
Posted on Nov 14, 2021
可以…………..!nnnnnnnnnnnnnnnnnnnnnnnnnnnnn
Guest User
Elegant Business Room
Stayed in Jul 2024
Couples
8 review
3.7/5
Posted on Jul 17, 2024
As soon as we arrived at the hotel, as the reviews said, there are many hotels in one building. Fortunately, there are enough elevators and they are fast. The hotel is close to Gaoqiao and the subway station, and the transportation is convenient. However, the downstairs is not as lively as living in Wanda Plaza.
The lobby boy staff seemed not very familiar with the check-in procedures and did not have basic manners. The so-called afternoon tea from Starbucks is just a cup of black coffee. If you want other styles, you need to pay extra, so you don’t have to drink it.
When I arrived in the room, I was surprised to open a pair of wet slippers and immediately asked to change them.
Because the room was on the 10th floor and the restaurant was on the same floor, there was a sour smell as soon as I left the room.
There are 2 washing machines and 2 dryers, but one of the washing machines is broken. After staying for 2 nights, the laundry was successfully done only one night.
As for the advantages, except for the wet slippers, the hygiene level is very good.
The room layout is reasonable, the toilet and the toilet are on two sides, and the design is appropriate. The decoration design is also elegant.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for taking the time to make a valuable evaluation for our hotel. Please allow me to express my sincere apologies to you on behalf of the team. After seeing your feedback, we immediately contacted the manager of the housekeeping department to strengthen the inspection work and pay more attention to details. To ensure that this situation will not happen again, an emergency meeting was held to train the housekeeping service staff to change clean new slippers in the room and check repeatedly. The 10th floor of the hotel is the breakfast restaurant. The opening hours are 7-10 every day. We will ventilate immediately after breakfast. We are deeply sorry for the inconvenience. This should not be your stay experience at Jinjiang Metropolo Hotel. Thank you again for taking the time to share your stay experience with us. I hope you can give us another chance to witness our improvements. Looking forward to seeing you again!
Guest User
Boutique Business Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 11, 2024
The hotel environment is very good, the toiletries are all Herborist, and there is a Xiaomi air purifier. The children like it very much. The location is very close to the West Station. It is very convenient to eat in the surrounding Haxi Street. The front desk service is very good. When I arrived at 11 o'clock in the evening, I saw that the children upgraded the room. It's warm 💗
Original TextTranslated by Google
Response from Property: Thank you for your recognition and encouragement of our hotel facilities and services in your busy schedule. We have noted your preferences. If you come again next time, we will prepare for you in advance and provide you with better services. Wish you all the best!
Guest User
Boutique Business Room
Stayed in Jun 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 2, 2024
The hotel is newly renovated, the room is large and clean, the front desk service is thoughtful, the girl is very patient, and the answers to questions are very comprehensive, leaving a very good impression~
Original TextTranslated by Google
Response from Property: Thank you very much for your evaluation and recognition. It is an honor for all the staff of Jinjiang Metropolo to provide services for you. We sincerely hope that you can regard Jinjiang Metropolo as your "home" and look forward to your loved ones coming home. We are looking forward to your coming again. We will provide you with better services. At the same time, we wish you and your family good health and all the best!
Anonymous User
Boutique Business Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The hotel has a great location, the front desk reception service is warm, and it was a very satisfactory stay. I felt the warmth of home and the bed was comfortable!
Original TextTranslated by Google
Response from Property: Dear little master, hello! Thank you very much for your love and support for Jinjiang Metropolo! Xiaojin is trying hard to find opportunities to provide you with services, and the caring service is only to understand you better! I hope that the clean room! Caring service! Can add a touch of beauty to you! I wish you a pleasant journey!
Guest User
Elegant Business Room
Stayed in Jun 2024
Couples
16 review
4.6/5
Great
Posted on Jun 24, 2024
The room is large, clean, the shower water is good, the bed is comfortable, it's a little far from Wanda Plaza by foot, but the train station is very close, so it's convenient to take the train
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and comments. Thank you for your recognition of the hotel facilities and various aspects, as well as your trust in the hotel. Your encouragement is our driving force for progress. We will work harder to provide you and other guests with better services. All the hotel staff are looking forward to your next visit. Wish you: all the best. Thank you.
Guest User
Elegant Business Room
Stayed in Jun 2024
Couples
3 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The room is well-equipped and has a grand design. I like this style very much and will stay here again.
Original TextTranslated by Google
Response from Property: Thank you very much for your love for Jinjiang Metropolo. All encounters in the world are reunions after a long separation. Every journey in life is engraved with each other's figures. May every journey in your life be accompanied by happiness. I wish you all the best!