No.232-1 Zhongyang Street, Daoli District, Harbin, Heilongjiang, ChinaView Hotel Details
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Puyan Hotel Guest Reviews
4.6/5
Very Good
3446 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
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All reviews(3446)
Positive reviews(3345)
Reviews with photos/video(702)
Great location(816)
Large rooms(421)
Friendly front desk staff(312)
Delicious breakfast(227)
Average sound insulation(153)
Fantastic river view(37)
Nice bathtub(26)
Negative reviews(103)
tsz yan
Pu Yan Street-View Double Bed Room (Air Purifier + Mini Fridge + Rain Shower)
Stayed in Oct 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 7, 2024
Location: The hotel is conveniently located 3 mins walk from Central Street, making it easy to explore the heart of Harbin. There are plenty of shops and restaurants nearby. However, note that the road is one-way, which can result in a longer taxi ride.
Room: My room was clean and well-maintained, with a comfortable bed. I appreciated the complimentary fruit, milk, and mini souvenirs provided upon arrival.
Service: The staff were friendly and always ready to assist with any requests, even in the middle of the night. I am very grateful for their help, especially at 3 AM.
Response from Property: Thank you so much for your wonderful review! We will keep it up. Thank you once again for choosing our hotel and for sharing your positive feedback. We look forward to welcoming you back soon! Sending warm wishes for a wonderful day! ---Gneral Manager:MingMing Li
MichaelWCH
Songjiang River-View Double Bed Room (Air Purifier + Mini Fridge + Rain Shower + Tub + Humidifier)
Stayed in Dec 2023
Travel with friends
36 review
5.0/5
Outstanding
Posted on Dec 27, 2023
Very good hotel experience ever in Harbin during thus Christmas!
Response from Property: 您就像明媚的陽光,輕柔的照在心上,這世界鳥語花香因為您綠意盎然,小璞期待您再次光臨,並期待您給小璞五星好評哦~~~~
Guest User
Pu Yan Garden Family Room With River View (Air Purifier + Mini Fridge + Rain Shower + Humidifier)
Stayed in Jun 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jun 11, 2024
很好fei chwng hao
Response from Property: Dear guest: First of all, thank you for taking the time to leave your review here. Xiaopu is very happy to see that you are satisfied with your stay experience. Xiaopu welcomes you to visit our hotel again in the near future and continue to provide us with valuable comments and suggestions! ---General Manager: Li Mingming
Guest User
Songjiang River-View Twin Room (Air Purifier + Mini Fridge + Rain Shower + Tub + Humidifier)
Stayed in Jul 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 3, 2023
设施:nice
卫生:nice
环境:nice
服务:nice
Response from Property: 親愛的賓客:您好,感謝您的入住和好評,璞硯總有不期而遇的温暖!小璞會更加努力為您和所有用户提供優質的住宿服務,歡迎您的再次光臨,祝您生活愉快。
Beijingdajuzi
Pu Yan Street-View Double Bed Room (Air Purifier + Mini Fridge + Rain Shower)
Stayed in Apr 2023
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 24, 2023
The front desk 鑫宇 service is very good
Response from Property: Thank you for your high evaluation of Xiao璞. Your satisfaction is our greatest encouragement, and your comfort is our greatest pursuit. I hope you can still choose Xiao璞 next time, and you will definitely experience a different feeling. Looking forward to meeting you again!
c.c86
Handpicked Double Bed Room (Air Purifier + Mini Fridge + Rain Shower + Tub + Humidifier)
Stayed in Dec 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The hotel is better than expected from both software and hardware. The service manager called before check-in and gave kvass when check-in. The room is large and clean. The hotel is within walking distance to Central Street. I stayed for two days and the service from the front desk to the room was very good. I will definitely choose this hotel again when I come to Harbin
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Response from Property: Accompany is the longest confession, and waiting is the most silent companionship. Xiao Pu is grateful and looks forward to your visit again. Thank you for accompanying Xiao Pu all the way~---General Manager: Li Mingming
Pannidejiduan
Courtyard Queen Room
Stayed in Nov 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Dec 2, 2024
I forgot to take a photo of the room, but I really recommend it. The facilities are all new. They also gave me free drinks. It is very convenient to go to Central Street, the church, and the morning market. You can reach them by foot. It is worth staying here again when you come to Harbin.
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Response from Property: Dear guest: Hello~ Thank you very much for your strong support and love for Xiaopu. Every traveler hopes to have a harbor where they can occasionally dock. We will do our best to provide a life so that you can just live somewhere else instead of drifting on the journey. We look forward to having the honor of serving you again~ I wish you a happy life (●'◡'●)---General Manager: Li Mingming
Xiaoxiaoahun
Handpicked Twin Room (Air Purifier + Mini Fridge + Rain Shower + Tub + Humidifier)
Stayed in Nov 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Nov 29, 2024
We were very lucky to encounter the first snow. The hotel upgraded our room so that we could see the river view. When we woke up in the morning, it was all white. The happiness of southerners is so simple.
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Response from Property: Dear guests, Puyan Hotel aims to provide convenient and comfortable services for travelers. Puyan Hotel is a humanistic hotel with the values of "respect", "sincerity and simplicity" and "gentleness and humility". All bedding in this hotel is 100% cotton, providing you with a comfortable and safe sleeping environment. The hotel breakfast is also a delicacy with Harbin local characteristics, so you can taste the local characteristics without leaving home. Welcome to come again~---General Manager: Li Mingming
Haikuotiankong
Handpicked Double Bed Room (Air Purifier + Mini Fridge + Rain Shower + Tub + Humidifier)
Stayed in Oct 2024
Solo travellers
13 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The location is very convenient, next to the Flood Control Memorial Tower, Central Street, eating 🍽️ shopping 🛍️ and taking a taxi 🚗 are all very convenient. The double bed room is very quiet? The environment is very good, there is a large bathtub 🛁 and it is very comfortable to take a bath. Thanks to the front desk butler for the gift bag 🎁, kvass drinks 🥤 milk 🥛 fruit 🍉,
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6/16
Response from Property: Dear guest: Thank you for your affirmation and recognition of Xiaopu. Your satisfaction is Xiaopu's unremitting pursuit. Satisfaction is just the starting point. Surprise and touching are our ultimate goal. Xiaopu wishes you happiness every day. Looking forward to your visit again. ---General Manager: Li Mingming
Zhenyuanliuqi
Courtyard Queen Room
Stayed in Nov 2024
Couples
16 review
5.0/5
Outstanding
Posted on Nov 22, 2024
[Minus points] There are almost no minus points. The only flaw is that there is no disinfectant in the laundry room.
[Plus points]
1. Special praise to Manager Mary. She made very good arrangements for the minor incidents that occurred in the hotel. She apologized first, then sent fruits, and then explained the reasons (the customers don’t necessarily want to hear the reasons, they mainly want to hear the solutions). Thumbs up, 10086 likes
2. It is very close to the pedestrian street and Stalin Square, and close to the river, which is very comfortable
3. The cleaning staff, thumbs up, dry, people from the south are not used to it, so they need to drink more water. The staff know how to add a few extra bottles of water to the guests, thumbs up
One more thing: the [Street Corner Family Roast Beef] on the right turn when you leave the hotel is very delicious. I ate it for three consecutive days. It was great. . .
Original TextTranslated by Google
Response from Property: Dear guests: Xiaopu extends sincere greetings to you, thank you for choosing Puyan Hotel as your place of stay in Ice City. We are honored to receive your good comments and praise for the hotel! Your recognition is our driving force. The hotel will continue to improve the quality of service and bring you more surprises. Thank you again for your love for Xiaopu, we look forward to your visit again~---General Manager: Li Mingming
Guest User
Handpicked Twin Room (Air Purifier + Mini Fridge + Rain Shower + Tub + Humidifier)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 18, 2024
When I went to Harbin, I wanted to choose a location that was very close to the main scenic spots. It was right by the Songhua River and only a 50-meter walk from Central Avenue. It was very convenient to go to various scenic spots. I liked the service very much. The facilities were very complete. The room was large enough and the heating was super good. They helped to upgrade the room. All my requirements were met one by one. All five points of praise, I will stay here again next time I come to Harbin!
Original TextTranslated by Google
Response from Property: Dear guest: Hello~ Thank you very much for your strong support and love for Xiaopu. Every traveler hopes to have a harbor where they can occasionally stop. We will do our best to provide a life so that you can just live somewhere else instead of drifting on the journey. We look forward to having the honor of serving you again~ I wish you a happy life (●'◡'●)---General Manager: Li Mingming
Guest User
Pu Yan Street-View Double Bed Room (Air Purifier + Mini Fridge + Rain Shower)
Stayed in Nov 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Nov 17, 2024
Very satisfied with this stay. The originally booked street view room was upgraded to a river view room by the front desk upon arrival. Opposite the hotel is the Songhua River. And they also gave me two bottles of kvass as a store gift👍.
Service: The hotel service is very good. After checking in and going to the room, there are service staff to help with the luggage. It’s just that the service guy’s legs are too long and he walks too fast. I can only keep up with him😀
When I returned to the room in the evening, I found that the hotel had prepared fruits and milk, which was very considerate!
Facilities: This room is very large, larger than the average hotel. It has a simple style that I like. There is also a large bathtub in the room
Environment: Opposite the hotel is the Songhua River, which is at the end of Central Street. There are Line 2 subway and buses nearby, it just takes a few minutes to walk.
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6/9
Response from Property: I finally waited for you, but fortunately I didn’t give up. Looking at this heart-warming comment, I feel that our efforts and seriousness are all worth it. The years are peaceful and my heart is at peace. Only after experiencing it will you understand that continuing the same accommodation environment and better services is what we can do for you. If you like it, remember to come back and check it out! Wish you a happy life! ---General Manager: Li Mingming
Guest User
Handpicked Double Bed Room (Air Purifier + Mini Fridge + Rain Shower + Tub + Humidifier)
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Nov 16, 2024
The room is super big, the facilities are all new, the room service is very considerate, there are welcome gifts and fruits, my favorite thing is the big bathtub, I will definitely stay here next time, Harbin is such a welcoming city
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Response from Property: Every morning, I wake up from a sweet dream and embrace the sunshine. Every evening, I think in the silence after the hustle and bustle. Thank you for accompanying Xiaopu every morning and evening. I look forward to meeting you again~~~---General Manager: Li Mingming
Guest User
Handpicked Double Bed Room (Air Purifier + Mini Fridge + Rain Shower + Tub + Humidifier)
Stayed in Nov 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The impression of a city starts from a hotel. This praise is because of the service manager Sister Mary, who is professional and attentive. I work in the hotel industry myself. As a colleague, I am more careful about hygiene, decoration, etc., but! All aspects are impeccable! You really deserve a five-star praise! It can be said that this is the most satisfactory hotel I have stayed in in recent years! Free parking at the door, very surprised to check in and get a gift. The location is right at the entrance of Central Street, and there are snacks downstairs. Mary thoughtfully helped to upgrade the river view room. When you open the curtains, you can see the Songhua River. Thank you for your gift🎁 Little treasures! You guys hurry up! ! !
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Response from Property: Dear guest: Thank you for your affirmation and recognition of Xiaopu. Your satisfaction is Xiaopu's unremitting pursuit. Satisfaction is just the starting point. Surprise and touching are our ultimate goals. Xiaopu wishes you happiness every day. Looking forward to your visit again. ---General Manager: Li Mingming
㏄ benpaodewoniu。🐌
Garden Twin Room With River View (Air Purifier + Mini Fridge + Rain Shower + Humidifier)
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 11, 2024
This hotel is ranked very high, and the location is very convenient, right next to the flood control memorial tower.
Environment: The hotel is very new, but there is no decoration taste. The room is clean and large, very nice
Service: I have to praise the service of the hotel staff, everyone is enthusiastic, and sent local specialty kvass, which is a big thumbs up for the people of Erbin
Facilities: The equipment and facilities are very new, and there are air purifiers and humidifiers in the room, which is not dry at all. I will come again after the Chinese New Year. As always, I will choose your home
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for your 5-point review! Every city always has its reasons for people to miss it, every season has its scenery that we can’t leave behind, and every hotel has its sweet and warm memories. I hope Xiaopu will be the warmest and unique one in your memories! Come back to Xiaopu often! Wish you: be well! ---General Manager: Li Mingming