Wutong Hotel(Harbin Qunli Yintai City Store) Reviews
Wutong Hotel(Harbin Qunli Yintai City Store)
27F, Section E, Intime City, No.4206 Lijiang Road, Daoli District, Harbin, Heilongjiang, ChinaView Hotel Details
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Wutong Hotel(Harbin Qunli Yintai City Store) Guest Reviews
4.3/5
267 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(267)
Positive reviews(253)
Reviews with photos/video(18)
Large rooms(26)
Many dining options(25)
Easy to get around(21)
Loved the view(14)
Convenient for shopping(12)
Friendly front desk staff(10)
Near shopping area(10)
Perfect for families(6)
Negative reviews(14)
FaizahM
Family Friendly Room - River-View
Stayed in Feb 2024
Family
4 review
4.0/5
Very Good
Posted on Feb 22, 2024
Very convenient. They have two halal restaurant in the building and a lot of other restaurant. The hotel building right infront kf bus stop. Easy for us to get a taxi and bus. Room very big and comfortable for us. My kids really enjoy the slide in the room. Thank you counter lady, very friendly towards us.
Response from Property: Thank you very much for your recognition of us. Your satisfaction is our greatest support. We will continue to work hard to serve every guest. Let you leave wonderful memories in Harbin and welcome you to visit us in Harbin again.
SAYA0502
Guestroom - River-View (2 beds)
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The location is good, there are many restaurants around, very convenient. Hygiene is good, the shower water pressure is sufficient, and the wet and dry separation is very easy to use.
The most noteworthy thing is that every waiter has an excellent attitude and responds to all requests. I must give a full thumbs up!
Will definitely come again next time I have a chance.
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Response from Property: Hello dear customer! Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling! Sincerely look forward to your visit again!
Guest User
Guestroom - River-View (Double bed)
Stayed in Sep 2024
Solo travellers
5 review
4.6/5
Great
Posted on Sep 20, 2024
The room is very clean, the front desk staff has a very good service attitude, the transportation is convenient, and it is convenient to eat. It is good and worth recommending.
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Guest User
Guestroom - River-View (Double bed)
Stayed in Sep 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The transportation is convenient. It's very convenient to eat downstairs. The room is spacious and comfortable. I visited the parent-child room and suite and it felt very good.
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Zhengzheng517
Family Friendly Room - River-View
Stayed in Aug 2024
Family
8 review
0.5/5
Posted on Aug 16, 2024
There is a big difference between the room and the picture. It is a B&B in an office building. The facilities are very old, especially the bathroom has a strong smell and the bedding is not hygienic. Everyone should avoid this when traveling with children.
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Response from Property: Sorry to give you a bad experience. We put aromatherapy in the bathroom. Each guest has a different perception of smell. We have changed the latest fragrance. We asked the guests who stayed at the same time as you about the bedding. No guests have responded to the bedding yet. If there is a problem, you can check recent reviews. No customers have reported similar problems. We look forward to having you contact us to help us further improve and provide better services to our guests.
Guest User
Guestroom - River-View (Double bed)
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 14, 2024
They are all quite good, with good attitude, clean, and convenient location. Naisi!
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Guest User
Guestroom - River-View (2 beds)
Stayed in Dec 2023
Family
2 review
5.0/5
Outstanding
Posted on Jan 8, 2024
The location is good, there are many places to eat nearby. The floor is high and the view is great. The room is large and comfortable. The heating is just right. A humidifier is also provided. There is a teapot on the window sill for making tea and chatting. It is very comfortable.
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of us. Your satisfaction is our greatest support. We will continue to work hard to serve every guest. Let you leave wonderful memories in Harbin and welcome you to visit us in Harbin again.
Guest User
Guestroom - River-View (2 beds)
Stayed in May 2024
Other
13 review
3.6/5
Posted on May 17, 2024
The overall experience of staying here is good. The odor in the guest room bathroom should be improved. It is recommended to add a hotel sign at the entrance of the building, otherwise it will be difficult for first-time visitors to find the entrance.
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Guest User
Guestroom - River-View (Double bed)
Stayed in Dec 2023
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jan 9, 2024
The hotel is very considerate and even warms the baby for free.
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Response from Property: Thank you for your review. This is what we should do. We give a warm baby to every guest who comes to the store. Especially those who use Apple mobile phones must wear a warm baby, otherwise the phone will run out of power within half an hour. We also provide heating services for guests’ leftover Northeastern dishes, especially goose stewed in iron pots, which will be more delicious after heating. We will continue to work hard to serve every guest and contribute a little bit of Weibo's power to Harbin.
Guest User
Family Friendly Room - River-View
Stayed in Sep 2023
Family
2 review
3.2/5
Posted on Sep 26, 2023
The service is really good. really good. Luggage can also be stored. Really good! It’s just that inside the house, I think it’s because there’s really no one living in the parent-child room? It was tidied up before, but no one has lived in it for a long time? It feels very dusty. Lots of strands of hair 😂😂. The sheets were reasonably clean. In short, if the room hygiene could be better. Five stars 😁 Again, the big brothers and sisters at the front desk have great attitudes! The service is also in place! like.
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Response from Property: Sorry for giving you a bad experience! Thank you also for your affirmation of our service attitude. We will punish the guest room aunts with bonuses for hygiene issues and will strengthen room inspections. These problems have been properly resolved so far. You can check recent reviews. No guests have reported similar issues. There is a problem. We hope you can contact us to help us do better and provide better services to more customers.
Guest User
Guestroom - River-View (Double bed)
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The environment is great, the room is well-equipped, the floor is high, the view is very good, parking is convenient downstairs, and eating is also convenient
Original TextTranslated by Google
Response from Property: Dear customers, thank you for your five-star praise. Your recognition is the motivation for us to work better. We will continue to serve every guest who comes to Harbin. Let you come happily and leave satisfied. Welcome you and your friends to visit Harbin again.
Guest User
Suite - 2-Room, River-View (1 living room)
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 15, 2024
The room is bright and atmospheric, the staff is very welcoming, it's worth staying, and it's very convenient to eat nearby.
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Response from Property: Thank you very much for your review. Your satisfaction is our greatest wish. We will continue to work hard to serve every guest. Let you come back happy and satisfied. We look forward to welcoming you and your family to Harbin again in the summer. Feel the charm of summer in Harbin, the refreshing summer capital.
lg_77815
Family Friendly Room - River-View
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 7, 2024
The room is very spacious and surrounded by shopping malls and restaurants, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you very much for your review. Your recognition is our greatest encouragement. We will continue to work hard to serve every guest. The location of the hotel is very good, very close to the Songhua River. Not far from Ice and Snow World and Central Street. Downstairs is a dining street, and next to it is Yintai Commercial Building. It is very convenient to eat, live and travel. Welcome you and your family to visit Harbin, the summer capital of Ice City, again in the summer and feel the charm of Harbin’s summer.
Guest User
Family Friendly Room - River-View
Stayed in Feb 2024
Family
25 review
5.0/5
Outstanding
Posted on Feb 3, 2024
The hygiene is very good and the service attitude at the front desk is particularly good. Children like the toys and slides in the house very much
Original TextTranslated by Google
Response from Property: Thank you for your review, your satisfaction is our greatest wish. We will continue to work hard to serve every guest well, so that you can come happy and leave satisfied. Welcome to Harbin again. Thank you for your support
Keaidebeibeifen88
Guestroom - River-View (2 beds)
Stayed in Jan 2024
Family
5 review
5.0/5
Outstanding
Posted on Feb 4, 2024
The customer service was very enthusiastic and even prepared small gifts! The room card is clean and tidy! Surrounded by a sports park, it is very convenient for parents and children to play
Original TextTranslated by Google
Response from Property: Thank you very much for your recognition of us. Your satisfaction is our greatest support. We will continue to work hard to serve every guest. Let you leave wonderful memories in Harbin and welcome you to visit us in Harbin again.