Harbin Madier Civil Defense Business Hotel Guest Reviews
4.4/5
227 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.6
Cleanliness4.5
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All reviews(227)
Positive reviews(218)
Reviews with photos/video(49)
Easy to get around(56)
Convenient location(50)
Close to metro(30)
Friendly front desk staff(15)
Classy environment(14)
Large rooms(11)
Great value for money(10)
Many amenities(8)
Negative reviews(9)
CHING WEE LANG
Deluxe Family Room
Stayed in Sep 2024
Couples
9 review
4.0/5
Very Good
Posted on Oct 3, 2024
The location was good, the metro station was just in front of the hotel, and airport bus stop here too. This was an old hotel with lots of worn out. Room was not clean, not recommended.
Response from Property: Hello! Thank you for your stay and taking the time to share your experience with us. Unfortunately, we apologize for any negative feelings you may have had during your stay. Our hotel facilities will continue to improve. We appreciate your feedback and hope to provide you with a more satisfactory stay experience during your next stay. We look forward to your next visit!
Guest User
Deluxe Family Room
Stayed in Dec 2023
Couples
18 review
5.0/5
Outstanding
Posted on Jan 1, 2024
Location and Service mind of staffs at here is excellent.
My room has good city view. Breakfast is also good.
Response from Property: The hotel's reply: Thank you very much for your recognition of the hotel, and also thank you for taking the time to leave a review for the hotel. Your praise is our greatest encouragement. We will continue to provide high-quality services to every guest. You are also welcome Your visit again
Guest User
Business Queen Room
Stayed in Aug 2024
Business travellers
32 review
4.0/5
Very Good
Posted on Aug 22, 2024
The corridor of the room is in the shape of a hexagonal Chinese character "回". It reminds me of "underground warfare" and "beacon towers on the Great Wall". The terrain is easy to defend but difficult to attack. Moreover, there is a plug in the middle of the bed. Do you accept this design thinking? However, from the room, you can directly see the Dragon Tower, which is very beautiful at night.
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Dashudexiaoneng
Family Suite
Stayed in Aug 2024
Family
17 review
2.5/5
Posted on Aug 7, 2024
After staying in so many hotels, this was the first time I encountered that check-in took twenty minutes. When I arrived at 2:20 in the afternoon, the room was not cleaned up. I explained that there was a team of 80 people who had just checked out and needed to be cleaned up. He asked me to understand, okay, I will wait, I understand you, anyway, I spent money. When we got to the room, there was one bed missing. I laughed so hard. Let me understand. I am too busy. I will add one later. Okay, I'll wait. Talking about the facilities, they are old, there are few charging ports, and one of them is not working. If there is no water flowing into the drain when taking a shower, stand in the water and wash. Boil the kettle and wipe it with an alcohol wipe, and it will turn black.
It is commendable that the service staff had a very good attitude and made me understand when I was embarrassed.
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Response from Property: Hello! Thank you for your stay and taking the time to share your stay experience with us. We are sorry to have brought you a bad experience during your stay. The hotel facilities will continue to be improved. We appreciate your feedback and hope to provide you with a more satisfactory stay experience next time you stay. We look forward to your visit again!
Guest User
Business 2-bed Room
Stayed in Jul 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 9, 2024
Very satisfied, the hotel closest to the subway entrance. The airport bus is also suitable🛩️ Both kinds of Madiel ice cream are delicious. The stew in the iron pot is huge and very tasty. There are many tourists on Central Street.
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Response from Property: Dear guest, thank you for staying in the hotel and sharing. I am very happy that every aspect of the hotel has been recognized by you. Through your meticulous description, you can feel the happiness this journey has brought to you. This is What our service providers have always been pursuing will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time.
Binguanyou
Business 2-bed Room
Stayed in Jul 2024
Couples
310 review
4.5/5
Great
Posted on Jul 12, 2024
The subway and the hotel are opposite each other. Very convenient.
It is very convenient after parking the car, no problem.
The Hongbo Central Park opposite is actually a large shopping mall.
It is very cool inside and has everything.
Heilongjiang Museum advises everyone not to go now, they are building a new museum, and many treasures are gone.
It is recommended to make a buffer protection for the glass door and stainless steel towel rack of the bathroom, otherwise it is too dangerous.
It is very comfortable to walk on Central Avenue. It is very cool because it is shady.
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6/8
Response from Property: Dear guest, hello, thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time.
1981pingan
Deluxe Family Room
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The room is spacious and bright, with convenient transportation. The subway station is downstairs. It is worth recommending
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. I look forward to serving you next time.
Guest User
Standard Queen Room
Stayed in Jun 2024
Travel with friends
4 review
4.2/5
Very Good
Posted on Jul 22, 2024
The service is very good, and it is convenient to travel. There is a subway station downstairs.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at Madiel Civil Defense Business Hotel! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again!
Bingchengpikaqiu
Standard Queen Room
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 15, 2024
The hotel is in a good location, right at the Haihe East Road subway station on Line 3, making travel very convenient; the room is large, clean, sanitary and comfortable; the service is very good, and the room type was upgraded.
Original TextTranslated by Google
Response from Property: Dear guest, hello, thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue to work hard and make progress. I look forward to serving you next time.
Guest User
Standard Queen Room
Stayed in Jun 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jun 15, 2024
It is an old hotel. The front desk staff is warm and thoughtful. The room is comfortable. The location is good. It is opposite the exhibition center and there is a subway station. It is convenient for travel. The breakfast is also very nice.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at Madiel Civil Defense Business Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services and look forward to meeting you again!
Guest User
Basic Standard Room
Stayed in May 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on May 3, 2024
I stayed alone, and the front desk clerk upgraded me to a king-size room for free. The view was great, the shower had a strong and comfortable flow, and there was also Madiel popsicles for sale in the lobby.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for staying at Madiel Civil Defense Business Hotel and giving us a good review! We will continue to work hard to provide you with more thoughtful and comfortable services, and look forward to meeting you again!
Guest User
Basic Standard Room
Stayed in Apr 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Apr 29, 2024
It is very convenient to take a bus directly from the airport to the hotel. The room is very clean and bright. The breakfast is good and rich, and the dishes taste good. The subway entrance is right outside the door. The service is especially excellent. I will choose this place again on my next business trip
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time.
Guest User
Deluxe Family Room
Stayed in Apr 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Apr 12, 2024
The front desk staff is very enthusiastic, the room is clean, tidy and comfortable, especially the shower water is so comfortable, the water flow is large and the hot water comes quickly all day. The transportation is convenient, there is a subway and airport bus at the door, and the shopping mall opposite is very convenient for eating, playing and shopping.
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time.
Guest User
Standard 2-bed Room
Stayed in Apr 2024
Business travellers
8 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The location is good. Turn right and you will see the Airport Bus Line 2. The service is good, the bathroom is clean, and the bed is comfortable. I arrived at the airport bus before 6am and I can't comment without ordering breakfast. I booked a business standard room, but I was upgraded to a deluxe king-size bed room for free. Thank you.
Original TextTranslated by Google
Response from Property: Hello, thank you for staying at the hotel and sharing. I am glad that every aspect of the hotel has been recognized by you. Through your meticulous description, I can feel the happiness brought to you by this journey. This is what we service providers have always pursued, and it will also become our motivation to continue working hard and making progress. I look forward to serving you next time.
Guest User
Basic Standard Room
Stayed in Mar 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Mar 13, 2024
It's a classic old business style hotel with soft carpets and solid wood tables. The sanitary ware in the bathroom is also from Kohler. The hygiene is also very good. Because I live alone, the front desk upgraded me to a double room for free. The bed is very comfortable, with moderate firmness. The front desk clerk and room maid are very friendly and make you feel at home. Across the road is Hongbo, which offers various food, drinks and entertainment in Bitute and Haidilao. Downstairs is Metro Line 3 and the airport bus, making it very convenient to go anywhere. Very good value for money! highly recommended!
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Response from Property: Hello! Thank you very much for your stay at Madier Civil Defense Business Hotel and your positive review! We will continue to work hard to provide you with more thoughtful and comfortable services and look forward to seeing you again!