4 Kanchanavanich Road Soi 23, Hat Yai Subdistrict, Songkhla Province, 90110, ThailandView Hotel Details
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Crystal Hotel Hat Yai Guest Reviews
4.3/5
Very Good
386 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(386)
Positive reviews(370)
Reviews with photos/video(140)
Near shopping area(62)
Convenient for shopping(56)
Delicious breakfast(39)
Great swimming pool(15)
Perfect for business trips(10)
Too noisy(10)
Loved the view(9)
Stayed multiple times(6)
Negative reviews(16)
JASMINE HHH
Smart Deluxe Twin Room Non smoking
Stayed in Nov 2024
Family
17 review
4.0/5
Very Good
Posted on Jan 12, 2025
Nice hotel with Strategic location, within walking distance to Hatyai Central Mall and Macro. The hotel is clean and the services ate good. The hotel receptionist at lobby helped to deliver our luggage to room. The breakfast is great with various choices, advise go earlier to avoid the crowds.
6/19
Tony SK
Super Deluxe King Room Non smoking
Stayed in Nov 2024
Family
10 review
4.7/5
Amazing
Posted on Dec 27, 2024
I would say, the price for my stay, value for money. Spacious room, i love the pillow, really nice, I had good sleep every nights. Swimming pool, easy parking, decent breakfast, all these are great. Just a bit far from Lee Garden (if walk), but luckily ehailing is cheap and easy.
6/10
Onigiri
Deluxe Twin Room Non smoking
Stayed in Nov 2024
Family
22 review
3.7/5
Posted on Jan 1, 2025
Located just conveniently across Central Hat Yai Mall and besides Makro. Cleanliness really needs to be improved. Please double check your towels daily, they may took it during makeup and forget to replace, then charge you for it.
Guest User
Super Deluxe King Room Non smoking
Stayed in Nov 2024
Couples
18 review
3.7/5
Posted on Dec 17, 2024
Personal view, hotel was overrated as 4 stars hotel.
However, location was good as it was walking distance to Central Hatyai, Makro, ASEAN night market and Greenway night market. Breakfast spread was acceptable.
We arrived early in the morning and went out for breakfast, back to hotel by 10.30am and luckily room was ready, really appreciate the lobby staff’s assistance.
Yet, many improvements need to be made such cleanliness of lobby toilet etc.
Guest User
Super Deluxe King Room Non smoking
Stayed in Oct 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 8, 2024
This hotel is situated opposite central festival mall n also near ASEAN night bazaar as well as greenway night bazaar. This hotel seems to be popular for weddings n seminars
Hotel is nice n breakfast not too bad, change menu every day Room very basis but it’s ok Enjoy my stay despite the monsoon season n rains non stop every day Staff very help n friendly
JaniceDo
Super Deluxe King Room Non smoking
Stayed in Oct 2024
Family
5 review
3.5/5
Posted on Nov 23, 2024
Not a kids friendly hotel as the room is all the sharp corner, they charge extra 500 bath for the baby cot which normally hotels don’t do 😂
Anonymous User
Super Deluxe King Room Non smoking
Stayed in Oct 2024
Travel with friends
3 review
3.0/5
Posted on Nov 18, 2024
This was 2nd time staying at this hotel, 1st stayed was great and good service so I decided to go for 2nd times. However this time really disappointed, I’ve been informed that extra charge for more than 2 guests for 1k baht and snacks are not complimentary.
Nowa
Smart Deluxe Twin Room Non smoking
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 28, 2024
Nearest to the central market. Just walking from the hotel to the mall is about 15-20mins only. The hotel very clean and spacious. Great hotel and the food variety, and delicious❤️
Hafiszullah Maarof
Super Deluxe King Room Non smoking
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Overall is a pleasent place to stay in Hatyai. Very good.
Mista.Fahmey
Smart Deluxe Twin Room Non smoking
Stayed in Sep 2024
Family
2 review
4.5/5
Great
Posted on Oct 29, 2024
The hotel is cozy and convenient, but hotel doesnt provide iron in the rooms, please bring a travel iron. It’s not clear if they offer Halal options for the breakfast, and I dont think so.
Isfaliza
Super Deluxe King Room Non smoking
Stayed in Sep 2024
Solo travellers
12 review
3.7/5
Posted on Oct 9, 2024
Location for this hotel is strategic. Near Makro, Central festival hatyai, Asean night bazaar and Greenway night market.
Sweetie Travels
Super Deluxe King Room Non smoking
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 7, 2025
It's a very a accessible place.
Yeongys
Super Deluxe King Room Non smoking
Stayed in Aug 2024
Couples
6 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Very satisfied with my stay in the hotel. Staff very friendly and helpful. The food for breakfast good thanks
6/7
fifi
Skyline Room Non Smoking
Stayed in Jul 2024
Couples
2 review
4.5/5
Great
Posted on Aug 10, 2024
The room is clean and well maintained. The only minus point is they dont have iron. Location wise is very good,Central Hatyai, Asean Night Market and Greenway Night Market is just walking distance. But the road is super busy during peak hour but no complain as we can walk.
Guest User
Super Deluxe King Room Non smoking
Stayed in Dec 2024
Family
8 review
5.0/5
Outstanding
Posted on Feb 6, 2025
Great hotel, customer service are fantastic, the lobby receptionist gave me a second card to access the adjacent room when I cannot reach my parents in their room, turns out they walked to central festival mall already, and the car park staff showed me way to use the ev charger, my first try in Thailand.