Guest Reviews of Iberostar Selection Parque Central
7.8/10
Good
49 review
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Verified reviews
Location8.2
Amenities7.1
Service8.1
Cleanliness7.8
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All reviews(49)
Positive reviews(42)
Reviews with photos/video(16)
Great location(18)
Awesome stay(12)
Friendly host(12)
Loved the view(8)
Convenient location(8)
Negative reviews(6)
Yohan
Suite
Stayed in Jul 2024
Travelling with friends
2 review
8.5/10
Very Good
Posted on Aug 14, 2024
The Iberostar Selection Parque Central exceeded my expectations in every way. Its central location, luxurious accommodations, and top-notch service make it an excellent choice for anyone visiting Havana. Whether you're in town for business or pleasure, this hotel provides the perfect blend of comfort and convenience. I highly recommend it to anyone looking for a memorable stay in the heart of Cuba.
Everything was good and friendly staff, there wasn’t internet on first day and they give us alternative cards for 5 hours and it is really appreciated but for 5 stars I will expect no issues like this. But you are on Cuba you need to understand that and have a patience. All in all recommended.
Alice Cash
Single Room
Stayed in Mar 2023
Solo traveller
5 review
10/10
Outstanding
Posted on Apr 19, 2023
Perfect location, so close to old town and lots in walking distance. Lovely friendly staff. Definitely recommend whilst staying in beautiful Havana.
Guest User
Colonial Room
Stayed in Jan 2025
Travelling with friends
29 review
9.7/10
Amazing
Posted on Mar 3, 2025
The location of the hotel is quite good. There is a square and various vintage cars outside. It is very lively, but it does not affect the quietness of the room. The room is clean, the service communication is quite good, and the view from the top floor is also good
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Anonymous User
Colonial Room
Stayed in Nov 2024
Solo traveller
21 review
10/10
Outstanding
Posted on Dec 10, 2024
I returned to the Park Central Hotel by chance. It was a great experience. The small suite window faced the Kempinski Hotel Street. The room was clean and tidy, and the service was very good, but the shower room was a little small. The glass ceiling in the hotel lobby was bright and spacious. There were resident singers every day. I sat in the lobby to listen to music and drink a cup of coffee. There was a cigar bar on the second floor of the lobby, which was the icing on the cake. There were many tourists in the hotel, and the atmosphere was very good. I liked it very much, and it was full of memories of living here 16 years ago. The hotel is in an excellent location, with the old town, Central Park, and the Capitol, and convenient transportation.
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6/8
Lanakazhuliangzu
Single Room
Stayed in Aug 2024
Solo traveller
7 review
9.2/10
Great
Posted on Sep 23, 2024
Everything is OK, but the English of the service staff needs to be greatly improved, otherwise they will not be able to cope with the future international travel situation. In addition, the hotel should provide a travel agency in the lobby on the first floor to facilitate guests' sightseeing.
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Bujiayandedashu
Colonial Room
Stayed in Jun 2024
Solo traveller
6 review
8.0/10
Very Good
Posted on Jul 27, 2024
Just stayed there, the location is very good, right in the central garden, the core location. It is very convenient to walk to the old town.
The hotel is similar to the old four-star standard in China. The breakfast is very rich. There are a lot of classic cars for rent outside. 30 dollars per hour.
There is a bus from the hotel to the airport, but I didn't take it. It is said that the bus only starts at noon.
There is a swimming pool on the top floor, and the scenery is also very good
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Guest User
Colonial Room
Stayed in Dec 2024
Travelling with friends
5 review
7.0/10
Posted on Jan 13, 2025
The room facilities are very old and the toilet is not cleaned properly. But the location is excellent, the square is right outside and it is very close to the surrounding attractions. There are too few types of dinner and the taste is average
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Jinghong
Colonial Room
Stayed in Nov 2024
Solo traveller
25 review
4.0/10
Posted on Dec 31, 2024
The service of this hotel is terrible. The hardware is OK, but the software is the service attitude. From the front desk to the restaurant, they rip you off without negotiation. The front desk always finds a way to arrange your room very badly, and then if you want to change it, you have to pay extra. The restaurant agreed to one price, but when you check out, they suddenly add double the price. When you ask them, they say the variety is different. They are so overbearing.
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Guest User
Colonial Room
Stayed in Sep 2024
Solo traveller
5 review
8.0/10
Very Good
Posted on Oct 21, 2024
The location is excellent. The rooftop observation deck is open at night, and you can see the night view of the Capitol. However, Cuba is a bit humid, and the quilt does have a musty smell. The facilities are also retro and old-fashioned. The lobby is very grand, the breakfast is very rich, and the papaya and guava are super delicious.
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Guest User
Twin/Double Room-Modern
Stayed in Dec 2023
Solo traveller
24 review
10/10
Outstanding
Posted on Jan 23, 2024
The hotel is located in the central area of the old city. The appearance of the lobby and the breakfast service are all of a five-star standard. The rooms are large and spacious, and the guest house level. I really can't ask for too much. The fried lobster on the top floor is very fresh, and the night view is super beautiful. It is recommended to pay in pesos, as using US dollars is too confusing.
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6/9
Anonymous User
Colonial Room
Stayed in Jun 2024
Family
113 review
5.0/10
Posted on Jul 13, 2024
The waiters were so awesome that they thought someone owed them something! The waiters were so awesome that they thought someone owed them something!
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Guest User
Twin/Double Room-Modern
Stayed in Nov 2023
Family
11 review
6.0/10
Posted on Jan 3, 2024
Mold + noisy street + outdated facilities = not recommended! ! !
220V voltage but requires a conversion plug! !
Breakfast is the only bright spot, which meets domestic four-star standards. I don't understand how this hotel got a 4.6 rating on Google...
The local Chinese tour guide only recommends the Kempinski across the road in the old town, or the MELIA managed by a Spanish company in the new town. All other hotels in Cuba are state-owned enterprises managed by the military.
The room smells musty and there are cockroaches in it. When the windows are opened for ventilation, there is also the smell of gasoline from classic cars all over the street. The key point is that the sound insulation is not good. There are often people singing and playing on the road at night, so the quality of sleep cannot be guaranteed!
The water pressure in the shower is good, but there are no slippers, no conditioner, and no hot water bottle... If it wasn't for the connecting room, I wouldn't have booked this place, and I will never go there again. I will definitely book Kempinski.
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6/8
Guest User
Single Room
Stayed in Sep 2024
Solo traveller
115 review
8.0/10
Very Good
Posted on Dec 8, 2024
The hotel can only check in at 4pm... This is so unfriendly