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December 9, 2024
When I booked two Deluxe Family Rooms at Furama Darling Harbour for a 6-day stay with family, I had high hopes for comfort, convenience, and a pleasant experience. Hereโs how it went.
Location: Convenient, but Parking Woes
The location of Furama Darling Harbour is undoubtedly one of its highlights. Nestled within walking distance of numerous restaurants offering cuisines from all over the globe, it was a food lover's dream. Finding the hotel wasnโt a challenge either, thanks to clear signage and central placement.
However, the parking situation? Thatโs another story. The hotel doesnโt have an on-site parking lot. Instead, we had to park about a five-minute walk away, which isnโt ideal when lugging bags or dealing with Sydneyโs occasional drizzle. Plus, the cost added upโ$244 AUD for six days. If parking convenience matters to you, itโs worth factoring this in.
Cleanliness: Mixed Experiences
Cleanliness was... average, to say the least. While the first day seemed fine, housekeeping didnโt exactly shine as the stay went on. On Day 2, we were surprised (and not in a good way) to find dirty towels left after the room was cleaned. Fast forward to Day 5, and we found toilet paper and stray hairs under the blanket after housekeeping had supposedly โrefreshedโ the space. Not exactly the five-star housekeeping youโd hope for.
To be fair, we didnโt raise the issue with reception that eveningโit was our last night, and we figured housekeeping staff would already be off-duty. But, as a guest, you shouldnโt have to weigh these options.
Service: Quick and Friendly, But a Breakfast Mishap
Service at Furama Darling Harbour was a bright spot overall. The staff were warm, responsive, and accommodating, whether it was resolving issues with the TV or bringing up extra towels.
That said, we hit a snag with the included breakfast. Our booking clearly stated breakfast for four people per room, which should have covered eight of us across two rooms. Yet, when we went down, they claimed the booking only covered four breakfasts total. After some back-and-forth with both hotel staff and Tripโs customer service, the issue was resolved. But it wasnโt exactly a stress-free start to the day.
Facilities: Functional, But Nothing Fancy
The gym was basic but functionalโa single machine covering major muscle groups, though no free weights were in sight. Itโs fine if youโre just looking to get in a quick workout. The laundry room was handy, though a bit pricey: $5 AUD each to wash and dry, plus $3 AUD for detergent.
Breakfast, while initially enjoyable, became repetitive after two days. A buffet should ideally offer more variety, but here the options changed only slightly. Updating the in-room TVs to include smart features wouldnโt hurt either; it felt like the tech was stuck in the past.
Rooms: Spacious and Comfortable
Now, for the standout featureโthe rooms. They were impressively spacious, with plenty of room for our luggage and still enough space to move around comfortably. The beds? Absolute heaven. I slept like a rock every night, with no noise disturbances or distractions.
The bathroom mirrored this sense of space, steering clear of that cramped, claustrophobic feeling that some hotels suffer from. Itโs refreshing to stay somewhere that values comfort this much.
Final Thoughts: Worth a Stay, Despite Flaws
Would I recommend Furama Darling Harbour? Absolutely, especially for families. The spacious rooms, friendly service, and fantastic location make it a strong contender. Yes, cleanliness and parking could use improvement, but the positivesโcomfortable beds, quiet nights, and accommodating staffโoutweigh the negatives.
If you can overlook a few quirks and minor inconveniences, Furama offers a good home base for exploring Sydney. Just be ready for some parking acrobatics and keep an eye on those housekeeping details!