Guest User
October 22, 2024
This review is filled with suggestions. Please read carefully and highlight key points for improvement:
1. We stayed for 7 days, and the daily cleaning was not thorough. There were still hairs on the floor after cleaning, and the shower gel wasn't added. It was quite perfunctory.
2. The heating was too strong. On our last day, we asked to turn off the radiator, but even after turning it off, the cold water didn't work. I took a scalding shower. What kind of logic is this in the plumbing and electrical settings? Can this be improved?
3. The cold water supply was broken, and the repairman came to repair it without informing us in advance. They knocked on our door at around 8:00 AM while we were still awake, and without answering, they just opened the door and came in? Is that appropriate? Others weren't even fully dressed! How are the service staff trained?
4. The hotel's layout is strange. There are very few tables, no surface to put things on, and no place to work. Since we know so many people come here on business, this design is completely unreasonable, isn't it?
5. The prices are extremely high. Atour in Hohhot is under 400 yuan, but this one is over 400 yuan a night. They're taking advantage of the lack of competition and maliciously raising the price. Should the Market Supervision Bureau intervene?
All in all, this was a very poor experience on a 7-day business trip. I hope hotels here flourish and compete healthily. I don't want to stay at this hotel again.
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