Best Hotels in Hellesdon, United Kingdom

We had a family wedding in Norwich so had a group booking for family all 9 of us . The hotel is very well situated for the City Centre and has a David Lloyd health centre next door ( day pass cost£10 but well worth it very good facilities ) and the hotel itself is very well set out with a lounge and bar at the reception and a breakfast area next to that ,all spotless . The rooms are very clean and have everything you could need ( iron ironing board hairdryer tv lots of electrical and usb points ) My mother has Parkinson’s disease and had a disabled adapted room which was perfect all the requirements to make life easier for limited mobility . The breakfast is a buffet and has everything you would need from cold to cooked and all was very tasty . The breakfast chef Daniel was outstanding , after hearing my mother’s illness he went over and above the level of service you would expect and I cannot thank him enough for his thoughtfulness . In conclusion a very nice stay made better by excellent staff throughout the hotel from reception to housekeeping and a special mention again to Daniel for his thoughtfulness . Highly recommend this hotel

Location: The hotel is in a mixed residential/commercial area of Norwich, its quiet and feels safe. The hotel is a short walk from The Riverside for restaurants, bars, cinema, etc. and close to local pub etc. it is a short walk from the station. There is no onsite parting - the street parking has daytime restriction. Facilities: There is a card secured front door and reception desk which is not 24hr. There is an onsite Indian restaurant. I didn't use it but it looked good. There is also a bar. The hotel offers a number of guest services such as a luggage locker, laundry etc. The public areas of the hotel are clean, well maintained, etc. The room: I had room 2 on the gorund floor. This was clean, spacious, and well equipped. So pleased to have a proper wardrobe! There was a tray of stuff such as fruit juice and biscuits. There is a small room safe also. There is an en suite shower room which was modern, clean and worked great. The bed was firm and comfortable. The linen was fresh. I like the characterful decor Service: Everyone at the hotel was friendly, professional and helpful. I was prepaid booking so I didn't need to do a full check in/out. Everything seemed organised and efficient. My only gripe was that the people in the next room to me were noisy at 5am interupting my sleep and had the TV on very loud. Oh well, an earlier start than expected! Thats just bad luck I guess. I would recommend this hotel and I will stay here again next time I am in Norwich.

I cannot understand the negative remarks regarding this hotel, I very much enjoyed my 4 night stay in this imposing hotel. Bedroom attractively decorated and, the Hotel Grail for solo travellers, a king size bed with a sparkling clean modern en-suite. All staff were extremely helpful and approachable, and if you needed extra coffee, etc reception would readily refill immediately. Food throughout was well cooked with some interesting items not usually found on mass catering menus. Given that while i was there, there were 3 coach parties and 2/3 conferences the kitchen deserves a medal Only problem was the dining room at breakfast which is an extremely well stocked buffet, so much choice. I have arthritis and walk with a stick and unfortunately there were stairs between the food and allocated seating area which I negotiated awkwardly with one hand on bannister and stick in other hand. No hands for food. Ladies serving coffee kindly came to my rescue, but it would have been so much easier and less embarrassing for me if a table on the same level as the food had been allocated. My thanks to all staff.

I stayed here when I was on a business trip in Norwich. The environment is great. It's just a manor hotel. The facilities are too old. The floor is creaky. The facilities in the room are very old. The third and fourth tier hotels in China are better than this. If you are a pretentious person, forget it. The environment is still very good. The air is very fresh. The breakfast is also OK. Anyway, it's just an ordinary British meal.

I had a wonderful stay at this first-rate small three-star hotel within a short walk of Norwich railway station where you can take the train to London and the rest of East Anglia or where you can access the local bus network with direct transfer to the city centre and the rest of Norwich. The welcome was friendly and efficient felt like a valued customer from the outset. The communal areas were well-maintained and nicely decorated. The room was marvellous, also well maintained and presented, the bed was extremely comfortable with great linen, duvet and pillows, the television was adequate and the Wi-Fi worked well. The en suite bathroom was superb with good water pressure to the shower and nice towels. The whole hotel was spotlessly clean. Great stay and hotel which I can highly recommend to all.

We’ve used the Mercure Hotel for a couple of events recently for family birthday celebrations and we have had such a positive experience. The food has been amazing - we had buffet food for one of the events and a three course meal for the other, and everyone has been so impressed with both and had only positive things to say! The service has also been amazing and the staff are so lovely, friendly and always happy to help! Overall very happy and would definitely recommend this hotel to others that are looking to stay here or for events hire! The perfect venue for what we needed.

Stayed here to go on steam train trip .sundown festival on so hotel full and unable to offer upgrade.still got a pitch side room platinumihg membercharming helpful staff unable to give 5 stars as did not have any meals.also when we last stayed here 15 years ago I noted a design fault in the bathroom the soap and shampoo dispensers are very high on the wall for the shower and people using bath cannot reach them without standing and have no separate soap.this increases risk of slipping however this is still a nice hotel with easy access to the railway station.I think this is now the nicest of Kew greens holiday inns in Norwich

From the warm welcome when we arrived late Thursday night after driving for nearly six hours in some terrible conditions, to the ambience of the bar & restaurant then to relaxing in the hotel room (#10). We laughed when we said we needed a stepladder to get onto the bed which was very comfortable. The blue bathroom is lovely & warm. The shower is quite powerful! We thoroughly enjoyed every moment from breakfast l, to propping up the bar for several hours to taking an age to decide on what to eat as the food is so great, it's hard to decide. What we'll miss the most is the staff. So lovely, polite and hardworking. We'll be back in August though. Very minor notes and they are very The way #10 is situated, hearing someone go to the toilet in the next room could disturb your sleep. A friend who looked at the room mentioned that his mother and father may stay here, he commented that there was no hand rail next to the toilet if someone has slight mobility issues as raising themselves off the toilet could be difficult.

We were delighted with this hotel. Parking with my blue badge was easy and close to reception. The staff were friendly and helpful. We were pleased with the layout and spaciousness of our room.Decor is good, and we had very pleasant meals in the conservatory. We are light eaters and found what we wanted by using the illustrated tablets provided by the staff. We did have a problem, though. As I was pleased with the service for the evening meals I left a tip each time and it was only after I checked the bill at home that I found gratuities had been added. We were not advised of this and saw no advice of it on the tablet menus. A shame - until then we were very happy. It doesn't stop us going again but we shall leave no tips!

The White Horse Crostwick offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel.Visitors can take advantage of the accessible parking options directly at the hotel.