Clarion Hotel/Clarion Collection Hotels in Helsinki

Room was clean and with all the necessities needed. Good breakfast options. We asked the reception to borrow some slippers to use in the Pool area but they said those were only for certain rooms. We could not use the chromecast (tv went black as soon as we entered chromecasting and no options to connect appeared), asked reception about this and they rebooted the system but we could still not use it. There were no other apps to use so without this feature the tv had limited options. When we wanted to call down to the reception about this, the phone in the room didn't work. Overall, clean and good room but definitely lacking in service.

The hotel is located very close to the central station with many restaurants and cafes in the surroundings. The facilities are very new and clean. However the rooms are not quite like the pictures, the standard double room we booked is so small that we can only open one luggage at a time and we ended upgrading to another room type. It's not a big difference in terms of money but we feel scammed and the perception isn't great. Another thing when we tried to use the sauna their staff told us we needed to pay for it and book a session in advance (at least two hours in advance I believe), which no one mentioned before not even when we check-in nor printed anywhere in the hotel. Overall the hardware is og high quality and I'm quite happy with it, however, the software in terms of service and communication has plenty of room to grow.

This place hands down is an absolutely unique experience on its own, to voluntarily stay in a prison haha. The staff was extremely personable, knowledgeable and helpful with any requests we had. We were staying there to celebrate New Year's Eve and they recommend it lots of great places to go. The hotel/ prison itself was amazing just to be in. The restaurant downstairs had exceptional food for dinner and breakfast. Will definitely stay longer on our next vacation. The hotel is within walking distance to the center of the city as well as the Capitol building. The location is perfect if you want to celebrate New Year's Eve festivities which are held in the plaza outside of the Capitol building. Unforgettable time!

The place is incredibly nice, it’s a pity that I checked in at 10pm and leave at 5am the other day, but the design is modern and beautiful, the environment is chill, and I am so impressed that since I left in the early morning and they can provide breakfast at 4am, also I’m so impressed they use Rituals… for shampoo, shower gel, hand washing and body & hand lotion:) After all, since it’s a very short stay, but the experience is excellent and impressive, definitely a great choice for you to stay