Breakfast was heavenly, but the details were a deal-breaker.
First, the positives: The breakfast definitely deserves five stars. It was exceptionally generous, a rarity for Nordic hotels, with a great variety of cheeses, fresh fruits and vegetables, meatballs, and baked beans, all authentically prepared and high-quality. The dining environment was bright and comfortable. The sauna was also a plus; sitting by the window after a steam, enjoying the lake view, park greenery, and passing trams, was incredibly relaxing.
However, the rest of the stay went downhill from there.
The room facilities were disappointing: No coffee machine, tea bags, or electric kettle. If you wanted a hot drink, you had to go down to the lobby on the first floor, and even then, coffee and tea cost extra. In 2026, this is seriously outdated, especially inconvenient for travelers who like a hot beverage in the morning.
The cleanliness was concerning: There were hairs left in both the bathtub and on the towels, and stains around the tub's edge. I had to scrub it myself before I felt comfortable using it. For a four-star hotel, this cleaning standard is completely unacceptable.
In summary: If you're only coming for breakfast, I'd highly recommend it. But if you plan to stay overnight, be prepared for a 'self-service' mentality. The location and views are decent, but the service and hardware details really let it down. I hope the hotel addresses these issues.
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