Premier Inn Helston

Had a Good Experience at Premier Inn Helston. Site well located with plenty of parking. Staff very welcoming and friendly. Restaurant next door provides breakfast. All in all a god stay. No complaints...............................................................

Stay at Helston premier inn quite regularly always a warm friendly welcome from the staff and they will go above and beyond to help, the hotel is ideally placed for exploring the Lizard and surrounding area. Lynne and Emma were on reception when I arrived and it was lovely to see them again would highly recommend.

Kacey and Lynne are the best receptionist staff. Always happy and welcoming. I’ve stayed at various Premier Inns all over the country and the atmosphere here is the best by far. Rooms are as you would expect the old original and new extension.

We have stayed at the Premier Inn Helston many times over the last few years. All of the staff on reception we see on a regular basis including Amanda, Kacey, Lynne, Larry and Michelle are very friendly, chatty and always very helpful. On a recent visit last week for a 50th birthday Amanda remembered from last December we were coming back in March and upon arrival waiting in our room was a birthday card, bottled beers and chocolates which was very thoughtful and much appreciated. I really can’t recommend Premier Inn Helston enough and if I could give more than 5 stars I would. Look forward to seeing you all in August. Shane and Paula Le Prevost

I can say, it's like, home from home, stay here on business regular for a week or so each time, reception staff Kacey & Lynne, very friendly and helpful, they're a credit to Premier Inn… housekeeping staff are really good ... The rooms are always clean & freshly made up …Definitely stay here again and recommend the establishment to friends and family and colleagues. well done. 😀

Went in for a coffee in the maytree which is the bar / restaurant part of the complex. Had to walk out as the woman behind the bar was so rude, even other customers commented on how rude she was. We just asked for coffees and she slammed down the tea pots in her hands, huffed at us and said “ we aren’t ready for this, we have just finished breakfast!” When confronted by her rudeness she said it was just an expression! Well here’s an expression, if you don’t like customer service then look for a different job. There’s no excuse for rudeness. They have just lost a lot of custom as my family did go in there every week for food, not anymore!! Management need to address this matter or they will drive the locals away.1