Vienna International Hotel (Hengyang East High-speed Railway Station)

Vienna International Hotel (Hengyang East High-speed Railway Station) Reviews

Vienna International Hotel (Hengyang East High-speed Railway Station)

No.98 East of Hengzhou Avenue, Zhuhui District, Hengyang, Hunan, ChinaView Hotel Details
Vienna International Hotel (Hengyang East High-speed Railway Station)
Vienna International Hotel (Hengyang East High-speed Railway Station)Vienna International Hotel (Hengyang East High-speed Railway Station)Vienna International Hotel (Hengyang East High-speed Railway Station)
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Vienna International Hotel (Hengyang East High-speed Railway Station) Guest Reviews

4.6/5
Very Good
944 review
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(944)
Positive reviews(921)
Reviews with photos/video(76)
Delicious breakfast(83)
Easy to get around(78)
Friendly front desk staff(78)
Classy environment(69)
Large rooms(50)
Close to train station(50)
Perfect for business trips(15)
Delicious buffet(6)
Negative reviews(23)
Anonymous User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Family
2 review
4.2/5
Very Good
Posted on Nov 18, 2024
Before booking, I asked for a room with better lighting and a quieter room. When I arrived at the hotel, I was given a room with good lighting and a quieter room. The room facilities and equipment were in good condition and the service was very good. However, I woke up due to the heat at night. I asked At the front desk, the reply from the front desk was that the project had finished work, and the air conditioning would not be available until 9 a.m. the next day. The breakfast was quite rich, and except for the discomfort of waking up from the heat at night, everything else was fine.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our hotel. We have responded quickly to your feedback. We deeply apologize for the inconvenience and look forward to your next visit!
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Jan 23, 2024
The breakfast is delicious and the service from the lady at the front desk is very good. The room is clean and tidy, and the key price is affordable!
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you for your full recognition of the hotel and your affirmation of the hotel's services. We always believe that the best advertisement is the word-of-mouth recommendation from guests. We are very honored to receive your recognition. Looking forward to your next stay!
TTTCC
Deluxe Room (2 Beds)
Stayed in Nov 2023
Family
15 review
3.2/5
Posted on Dec 30, 2023
Room hygiene is OK The neighborhood is probably still under development and there are many sites. Nice breakfast buffet
Original TextTranslated by Google
Response from Property: Hello dear guests! Thank you very much for choosing Xiaowei and giving us a good review! Your satisfaction is the best recognition and motivation for Xiaowei. Xiaowei is committed to providing you with a cordial and thoughtful stay experience and sincerely looks forward to your visit again!
Munanguazi
Deluxe Room (2 Beds)
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 12, 2025
酒店體驗絕佳,服務細緻入微,強烈推薦高品質住宿之選。房間很乾凈也很大,價格非常友好,早飯的米粉很好吃😋
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Response from Property: 親愛的賓客,感謝您的五分好評,每個城市總會有讓人惦記的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而温馨的回憶,希望小維會是您回憶裏最温馨最獨特的那個,祝您天天開心!
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2024
Family
25 review
5.0/5
Outstanding
Posted on Jan 20, 2025
酒店地段好,環境乾淨整潔,早餐豐富,如果適合家人,或是客户都可以選擇 前台小哥個人很nice
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Response from Property: 尊敬的客人,您好!非常感謝您的支持!我們將不斷改進、完善酒店的服務和品質,希望能為您提供整潔、舒適和便捷的服務,期待您的再次光臨!
Shanquxiansheng
Deluxe Double Room
Stayed in Oct 2024
Family
32 review
5.0/5
Outstanding
Posted on Dec 12, 2024
酒店環境非常好,房間升級乾濕分離的房間,非常乾淨舒適,窗外風景非常不錯可以看到新安江的夜景,交通非常方便,服務也非常的熱情,餐廳服務員張意瑄主動服務,很不錯!下次還會過來!
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Response from Property: 非常高興從您的留言中得知給您留下如此美好的印象,希望您未來可以繼續關注小維,並將以後入住時的更多感受和體驗告訴我們,熱忱期待您的再次光臨!
Guest User
Deluxe Room (2 Beds)
Stayed in Oct 2024
Family
3 review
5.0/5
Outstanding
Posted on Nov 30, 2024
設施:房間設施都很新,空間大。 衞生:乾淨衞生,整潔。 環境:好,交通便利,好停車。 服務:工作人員很熱情,態度好。 早餐:豐富,營養。
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Response from Property: 感謝您選擇小維,小維萬分榮幸能為 您服務。酒店準備了多種不同佈局的房型以供不同客人選 擇,希望小維真誠的服務能夠帶給您更愜意的體驗,酒店全 體員工衷心期待您的再次光臨!
Tianjiehan
Deluxe Room (2 Beds)
Stayed in Dec 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jan 24, 2025
房間很大 設施齊全 早餐好吃 下次來衡陽推薦住這家
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Response from Property: 非常高興從您的留言中得知給您留下如此美好的印象,希望您未來可以繼續關注小維,並將以後入住時的更多感受和體驗告訴我們,熱忱期待您的再次光臨!
Guest User
Featured Room (Double Bed)
Stayed in Jan 2025
Business travellers
6 review
5.0/5
Outstanding
Posted on Feb 14, 2025
還不錯的體驗
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Response from Property: 尊敬的賓客您好!非常感謝您的入住和詳細點評。正是如您一樣的客人對小維的不斷關心和督促,才能使小維不斷發現工作中的問題,獲得改正和不斷進步。全體維也納員工祝您生活愉快!期待您的再次光臨!
seamanbobo
Deluxe Double Room
Stayed in Sep 2024
Business travellers
81 review
5.0/5
Outstanding
Posted on Oct 22, 2024
房間很乾凈 價格位置都很好 尤其是前台005號服務員小姐姐非常nice 全程微笑服務態度好 再次點贊👍 非常好的體驗
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Response from Property: 尊敬的客人,您好!非常感謝您的支持!我們將不斷改進、完善酒店的服務和品質,希望能為您提供整潔、舒適和便捷的服務,期待您的再次光臨!
Guest User
Deluxe Room (2 Beds)
Stayed in Dec 2024
Couples
18 review
3.7/5
Posted on Jan 25, 2025
房間大 枕頭很不好 兩個枕頭垛在一起還沒有小童枕頭高,整個晚上頸部是懸空的,完全不蓬鬆沒高度的枕頭。房間內暖氣很熱,自己不能控温,被子也厚,熱得睡不着。隔音不好,走道上一切動靜都可以聽到,客人還大喊大叫素質極低
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Response from Property: 尊敬的賓客,您好!非常感謝您的入住,我們一直關注客人在入住期間的感受,同時積極提高自身的專業水平和服務標準,力求讓能夠感受到回家一般的温馨。我們很抱歉,在某些方面做的仍不完美沒能得到您的滿分好評。也非常感謝您抽出寶貴的時間點評來告知我們的不足之處,以便我們改進。我們願在您的關注中成長,期待您下次入住再次為您服務
Ning hui hui
Deluxe Double Room
Stayed in Oct 2024
Family
13 review
5.0/5
Outstanding
Posted on Nov 30, 2024
整潔乾淨,房間又大。
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Response from Property: 尊敬的客人,您好!非常感謝您的支持!我們將不斷改進、完善酒店的服務和品質,希望能為您提供整潔、舒適和便捷的服務,期待您的再次光臨!
Guest User
Featured Room (Double Bed)
Stayed in Jul 2024
Business travellers
38 review
4.7/5
Amazing
Posted on Sep 8, 2024
整體來説還算滿意吧,但是維也納整體的風格擺在那裡,個人不是特別喜歡,不過酒店的服務還是很不錯的,電視有問題第一時間就來處理了。(圖片忘拍了)
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Response from Property: 尊敬的賓客您好!非常感謝您選擇入住小維酒店並分享您的入住感受!小維期待您的再次光臨!
Guest User
Featured Room (Double Bed)
Stayed in Jul 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Aug 8, 2024
服務和環境可以,服務和環境可以,服務和環境可以,性價比可以,服務和環境可以,服務和環境可以,服務和環境可以,性價比可以
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Response from Property: 評價是一份感動,每一個好評都是一份激動,非常感謝您的認可,小維祝您生活愉快。
armwang2018
Deluxe Room (2 Beds)
Stayed in Jun 2024
Family
2 review
1.0/5
Posted on Jul 9, 2024
衞生太差,枕頭.被子有汗臭味,叫服務員換新枕頭,他們不肯換,住了一晚,我的小孩全身皮膚過敏,床上有跳蚤,有蟎蟲,最差一家維也納。
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Response from Property: 尊敬的賓客:您好!非常抱歉因為服務不及時的問題降低了您的入住體驗感,您反饋的的問題我們今後一定加強員工培訓做出整改,並跟進落實到位。爭取為每一位客人提供優質的服務,關於您説的衞生床單被罩的問題我們已經記錄在案並且積極整改,對每間房間細緻檢查發現問題當場改正,同時也會加強員工服務技能的培訓提高服務質量避免再次發生此類問題。 很抱歉為您帶來不變。我們也將繼續努力不斷完善各項服務,再次對您的不悦深表歉意, 期待您的再次入住感受我們更好的服務,祝您生活愉快!