Super 8 by Wyndham Henrietta/Rochester Area

Super 8 by Wyndham Henrietta/Rochester Area Reviews

Super 8 by Wyndham Henrietta/Rochester Area

1000 Lehigh Station Rd, Henrietta, New York State 14467, United StatesView hotel details
Super 8 by Wyndham Henrietta/Rochester Area
Super 8 by Wyndham Henrietta/Rochester AreaSuper 8 by Wyndham Henrietta/Rochester AreaSuper 8 by Wyndham Henrietta/Rochester Area
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Guest Reviews of Super 8 by Wyndham Henrietta/Rochester Area

6.2/10
111 reviews
Verified reviews
Location6.8
Amenities5.4
Service6.5
Cleanliness6.2
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All reviews(111)
Positive reviews(8)
Reviews with photos/video(3)
Negative reviews(4)
Guest User
Deluxe King Room - Non-Smoking
Stayed in Jun 2026
Couple
1 reviews
5.5/10
Posted on Jul 27, 2026
Room was dirty. Hole in bathroom door and they said nothing about the lack of breakfast until that sign at check in.
Guest User
2 Queen Beds, Deluxe Room, Non-Smoking
Stayed in Sep 2026
Business traveller
6 reviews
3.5/10
Posted on Oct 6, 2026
The facilities are old and run-down, with a noticeable odor in the hotel corridors and also in the room. The front desk staff were perfunctory and completely lacked any sense of service. I've stayed at other Super 8s before, and they were all much better than this one. This is basically the worst experience I've had at a hotel of this caliber.
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Aainaa Khairuddin
Deluxe King Room - Non-Smoking
Stayed in Nov 2025
Family
2 reviews
8.5/10
Very good
Posted on Jan 15, 2026
No breakfast since August 2025- wasn’t informed in the website. Booked especially for the breakfast, if we’d have known we wouldn’t have booked.
Guest User
Room with 2 Queen Beds and Bathtub with Grab Bars - Mobility/Hearing Accessible - Non-Smoking
Stayed in Sep 2025
Family
1 reviews
6.0/10
Posted on Oct 13, 2025
The booking and website was showing as Free breakfast and coffee, But No Breakfast provided and no coffee machine inside the room.
Guest User
Deluxe King Studio Suite - Nonsmoking
Stayed in Sep 2025
Solo traveller
1 reviews
7.0/10
Posted on Oct 8, 2025
It advertised "breakfast included". There is no breakfast included except for coffee and that was not kept stocked with creamers or lids when I had gone down two mornings. The bed was comfortable and the room was clean.
HAM SANDWICH
Deluxe King Room - Non-Smoking
Stayed in Feb 2025
Family
12 reviews
3.5/10
Posted on Mar 19, 2025
You will get what you paid for Clogged bathtub Dusts everywhere Dirty bed sheets But friendly staff abd cheap price Do not expect much then won't be dissapointed
Guest User
Deluxe King Room - Non-Smoking
Stayed in Mar 2026
Business traveller
5 reviews
10/10
Outstanding
Posted on Apr 12, 2026
Great location excellent service
Guest User
Deluxe King Room - Non-Smoking
Stayed in Aug 2024
Family
1 reviews
9.0/10
Great
Posted on Sep 7, 2024
Very good experience for stay at this holtel: comfortable and nice.
pete lakwacha
Deluxe King Room - Non-Smoking
Stayed in Apr 2024
Couple
10 reviews
7.0/10
Posted on May 4, 2024
Not sure if I expected too much but here are my concerns: 1. Our booked non smoking room smelled like a smoking room. 2. The free breakfast was just cereals, pancakes, and oatmeal. There are also coffee and orange juice. No fruits nor eggs. I asked the front desk about it and they said that is all they have. The problem is, I booked the hotel also because it included a free breakfast. Everything else worked. (Shower r, aircon, etc.)
Guest User
Deluxe King Room - Non-Smoking
Stayed in Mar 2024
Couple
1 reviews
8.0/10
Very good
Posted on Apr 9, 2024
Stayed here for Solar Eclipse. Nice enough hotel, staff very attentive. Breakfast good, breads, bagels, oatmeal, waffles, yogurt, juice, and cereal. Fresh fruit consisted of mandrin oranges and apples. We spent over $600 for our 2 night stay; very high for the type of hotel but it was one of the least expensive for this event. We would have no problem staying there again if needed and if the cost is way less.
Guest User
2 Queen Beds, Deluxe Room, Non-Smoking
Stayed in Dec 2023
Family
3 reviews
9.0/10
Great
Posted on Jan 15, 2024
Nice clean place to sleep overnight. Do not expect spotless room but clean enough to take a shower and sleep. Comfy bed and pillows, had very good sleep. 15 minutes to the airport.
Guest User
2 Queen Beds, Deluxe Room, Non-Smoking
Stayed in Jun 2024
Family
1 reviews
3.0/10
Posted on Jul 14, 2024
The hygiene is very average, the sheets are not clean and the historical dirt is very noticeable. Not to mention the old age, there is no basic coffee machine in the room. The attitude of the waiters is acceptable, but the biggest drawback is the breakfast. There are so many people. When we came down at 8 o'clock, the milk we ordered was not available. When we asked the staff, they said it was not available. It was reasonable. . Don’t you know how many guests will be dining the next day? There was only hot water in the coffee machine, and all the diners lined up to make waffles. At 8:37, the syrup and cereal were put away (because there was no milk, and even the cereal was not allowed to be eaten? I don’t understand). There was only one toaster and the queue was long. We've been here for almost an hour and haven't finished eating yet. The experience was terrible, I strongly do not recommend this hotel.
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