To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.3
Service4.5
Cleanliness4.7
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All reviews(138)
Positive reviews(38)
Reviews with photos/video(6)
Great location(11)
Great service(9)
Awesome stay(8)
Convenient location(7)
Awesome rooms(6)
Delicious breakfast(6)
onmyouji
Classic Single Room with City View
Stayed in Dec 2024
Solo travellers
5 review
4.5/5
Great
Posted on Feb 2, 2025
The review is just so so and the pool is quite small. Location is great , easy to walk to the museum, central bus station and the old town area. Don't expect it as a 5 star hotel, then everything will be ok.
Katrina Cheng
Business Room with City View
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Nov 4, 2024
I found it very convenient as right next to pier and restaurants. Only stayed a night
Sanjuska Milicevic
Business Room with City View
Stayed in Jul 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 25, 2023
WE' LL COME BACK! Fantastic joy& pleasure we have had at Aquila Hotel at our stay there at Heraklion, it was our first time. Enjoyed it at breakfast, our room was so clean& with enough space with terrace& great view...Pool on 6th floor was pleasurable..All Hotel is interesting with exterior as well as interior...This hotel have so much to offer&most important to give you touch of happines at your stay! Lots of smiles from Belgrade:)) J&K
Guest User
Business Room with City View
Stayed in Jan 2024
Family
4 review
5.0/5
Outstanding
Posted on Feb 26, 2024
Service, excellent
Food and drinks are. Very nice 💯
Location good
Staff are very nice 👍
Guest User
Superior Room with Harbour View
Stayed in Jul 2023
Family
25 review
4.2/5
Very Good
Posted on Aug 9, 2023
the pool is very small, breakfast is ok, 24h airplanes sound very noisy
Daniel eliezer
Business Room with City View
Stayed in Nov 2023
Business travellers
23 review
5.0/5
Outstanding
Posted on Jan 23, 2024
The hotel location is exelennt
The team is very kindly
The rooms are very clean and very nice
Guest User
Executive Room
Stayed in Sep 2023
Couples
15 review
5.0/5
Outstanding
Posted on Oct 3, 2023
The hotel was all perfect with a stunning view of the port and the city
Guest User
Comfort Room with City View
Stayed in Nov 2022
Couples
2 review
5.0/5
Outstanding
Posted on Jan 10, 2023
Excellent
Guest User
Classic Single Room with City View
Stayed in Jan 2025
Solo travellers
12 review
5.0/5
Outstanding
Posted on Feb 5, 2025
This five-star hotel on Ke Island has excellent service. The breakfast is rich, with more fruits than other hotels and large portions. I also chose to have dinner at the hotel, which was very cheap and tasted very good. It is worth recommending. There is also an archaeological museum near the hotel, which is a 3-4 minute walk away, and there is also a square, which is very close to the city center. The hotel also has a swimming pool and a gym on the underground floor. The room card cover has complete information, and you can understand the business hours of various dining and leisure activities in the hotel at a glance.
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6/9
Tanchengyufeng
Executive Room
Stayed in Dec 2024
Couples
85 review
4.0/5
Very Good
Posted on Feb 7, 2025
It is just over one kilometer away from the ferry terminal. The hotel's own parking lot is very small and there are not many parking spaces. If you are unlucky, you need to park in the central parking lot, which is 300 meters away on foot.
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Guest User
Classic Single Room with City View
Stayed in Mar 2025
Solo travellers
25 review
4.0/5
Very Good
Posted on Apr 10, 2025
The room was clean and tidy, and the breakfast was rich. The location is close to the port and the bus station, both within a 10-minute walk. Of course, the old town of Heraklion is very small, and everything is within a 10-minute walk. I still recommend staying here, and the bedding is very comfortable.
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MengnuoLisadeweixiao
Classic Single Room with City View
Stayed in Dec 2024
Business travellers
17 review
4.5/5
Great
Posted on Jan 26, 2025
Luckily the room was upgraded!
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Guest User
Business Room with City View
Stayed in Feb 2025
Other
22 review
4.7/5
Amazing
Posted on Mar 11, 2025
The facilities are old, but the location is excellent, next to the museum. But parking is inconvenient and needs to be far away. There is no water in the hotel. Overall it is OK.
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Guest User
Business Room with City View
Stayed in Nov 2024
Couples
9 review
4.7/5
Amazing
Posted on Dec 30, 2024
The room is clean and big. The coffee machine in the room is a bit swollen. The breakfast is OK. I don't like that their eggs are fried first and are a bit cold.
The hotel has free parking, which is very convenient. It is difficult to find parking spaces around the hotel and the roads are very narrow.
The hotel is convenient to the surrounding attractions. The front desk staff is very enthusiastic. We are going to drive to Chania and she gave us a map to tell us the attractions we can go along the way.
If you want to have breakfast, the nearby No. 7 Chinese restaurant is very good.
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Guest User
Comfort Room with City View
Stayed in Oct 2024
Solo travellers
8 review
5.0/5
Outstanding
Posted on Nov 25, 2024
A five-star hotel in Heraklion, with a very good location, just a dozen minutes' walk from the port, next to the city center, and a 3-minute walk from the Archaeological Museum. The hotel staff is very enthusiastic. I took a boat from Athens to Crete in the morning. Maybe because it was off-season, the hotel let me check in directly. The room was spacious, clean, and worth it!