Four Points By Sheraton Jiangmen Heshan Fangyuan Reviews

Response from Property: 感謝您的反饋，並對您在此次元旦入住期間遇到的服務不周、房間與預期不符及退房擁堵等問題，我們深表歉意。您指出的不足我們已高度重視，並將認真優化改進。我們衷心希望能有機會在未來為您提供一次更完善的住宿體驗。祝您旅途平安。

Response from Property: 尊敬的賓客，您好！非常感謝您選擇下榻廣東鶴山方圓福朋喜來登酒店，能夠陪您度過一段美好的假期時光，我們感到非常的榮幸和喜悦！您的舒服和滿意是我們最大的動力,我們便滿懷期待您的再次到來。為每一位客人提供非凡的入住體驗一直是我們努力的目標，而您的認可也是我們不斷前行的動力。我們誠摯邀請您再次光臨。祝您生活愉快！

Response from Property: 親愛的客人，您好，讀到您的評價，我們滿心歡喜！非常感謝您對酒店早餐、服務的高度認可。我們的餐飲團隊精心籌備每一份早餐，衹為給您活力滿滿的一天。辦理入住手續的工作人員能為您提供幫助，這正是我們服務理念的體現。而美麗的景色與安靜的環境，也是我們努力營造的。您的滿意是我們最大的動力，廣東鶴山方圓福朋喜來登酒店期待再次與您相遇，為您打造更精彩的入住體驗 ！

Response from Property: 收到您的認可，我們深感榮幸。我們將以此為動力，以始終如一的標準與用心，期待您再次光臨

Response from Property: Dear guests, cordial greetings from Four Points by Sheraton Heshan Hotel! First of all, thank you for taking the time to review your stay. Kupan Little Yellow Duck Parent-Child Suite has 70 square meters with one bedroom and one living room. The guest room has a private balcony with a view, which is elegant and comfortable. The guest room is well equipped. The bathroom is equipped with children's toiletries, toilets and so on, which makes the baby as convenient as home. There is also a special play area, tent, slide and so on in the corner of the room, so that children can enjoy the interesting camping experience in the room and enjoy the wonderful parent-child time. Four Points Sheraton Hotel in Heshan, Guangdong is looking forward to meeting you again to experience the fun of in-depth play.

Response from Property: Dear guests: Thank you for choosing Four Points by Sheraton Heshan, we are very honored that you can give us the opportunity to serve you, we will also turn your encouragement into motivation and continue to work hard. Near Dayan Mountain, the hotel can drive to many sightseeing spots in the city, and the traffic is convenient. It is our honor to receive your recognition. We look forward to another opportunity in the near future to provide you with more quality and considerate superior service. We look forward to your coming again.

Response from Property: Dear Valued Guest, Thank you for choosing Four Points by Sheraton Guangdong, Heshan for your visit and thank you for taking the time to share your experience in regards to your recent stay.We're very sorry that the coffee station is not well-organized when you had breakfast. We have shared your valued feedback with our operation team in an effort to improve our superior customer service. We hope to have an opportunity to better your experience with us whenever your travels bring you back to Heshan. Once again, thank you for providing feedback that will ultimately help us. We look forward to the chance to welcome you back and exceed your expectations.Best and regards, Four points by Shearaton Guangdong, Heshan

Response from Property: Dear valued guest,thank you for choosing Four Points by Sheraton Guangdong, Heshan, a Tribute Portfolio Hotel as your residence in the city. We are glad to hear that you had an unforgettable stay with us and we are more than elated to learn that you were delighted by our service. We appreciate your encouraging post and we look forward to welcoming you back soon.

Response from Property: Dear guest, thank you very much for your review of our hotel. We apologize that the hotel facilities did not meet your expectations and affected your stay. However, we are extremely happy to receive your recognition of our service. To ensure that our guests enjoy their stay and feel at home, we maintain high standards for all aspects of our services. This is a form of self-discipline and improvement, as well as a responsibility to our guests. Xiaofu also loves and cherishes the time spent with you and your family. We look forward to seeing you again! Xiaofu looks forward to seeing you again!

Response from Property: Dear guest, hello! Our entire team is honored and delighted to receive such a thoughtful review! Thank you very much for choosing our hotel and sharing such a detailed experience! We're delighted to hear that you were pleased with our convenient driving location, the rooms, and the family-friendly atmosphere. The children especially loved the weekend pool bubble parties and parent-child activities, and even enjoyed the occasional fireworks display at night – this truly embodies our commitment to creating a "weekend paradise of relaxation and relaxation" for our guests! We'd especially like to thank you for your high praise for Candy's service from the front desk! Her professionalism, hospitality, and ever-present smile set the standard for our service, and your compliment is a true encouragement. We also appreciate your kind comments on the cleanliness and tidiness of our rooms. Your appreciation for these details is a true testament to our commitment to excellence. Regarding your feedback regarding the slightly dated facilities, we take it very seriously and humbly accept it. As an established hotel, we are constantly striving to maintain and update our facilities, striving to maintain classic comfort while injecting a touch of vitality. Your feedback will help us refine our approach, and we look forward to seeing our progress on your next visit! Thank you again for sharing this wonderful stay! Your satisfaction is our greatest motivation. The fresh air and joyful laughter of Dayan Mountain welcome you and your family back anytime! We look forward to creating more warm and joyful memories for you and your family next time! Wish you a happy life!

Response from Property: Dear guest, thank you very much for your feedback! We sincerely apologize for the poor experience you experienced regarding the breakfast selection, value for money, mosquitoes in the pool, and room issues. Thank you for your timely response to our room change. We have immediately reviewed and adjusted the issues you mentioned and are striving for improvement. We sincerely invite you to visit us again and experience our improved service! We wish you the best!

Response from Property: Dear guest, we apologize for your disappointment that our outdoor pool is closed. Currently, our outdoor pool is only open on Fridays and Saturdays from 10:00 AM to 7:00 PM, while the heated indoor pool is open daily from 9:00 AM to 9:00 PM. We apologize for not informing you of the opening hours in advance. We welcome you to visit during the opening hours and look forward to providing you with a pleasant water experience next time. Enjoy your summer!

Response from Property: 親愛的小主兒，感謝您的反饋！我們會盡快調整服務人員排班，避免忙碌狀態影響體驗；同時加強大堂吧管理，優化環境秩序，讓您下次來能更放鬆地享受空間～期待再為您服務！😊

Response from Property: 親愛的小主兒，能收穫您“環境優雅、設施完備、潔凈舒適、服務貼心”的全方位好評，我們全體員工都深受鼓舞！每一處精心佈置的角落、每一項用心維護的設施、每一個真誠服務的細節，都是為了讓您感受到家一般的温暖與愜意～您的滿意是我們永恆的追求，未來也會繼續以高標準守護這份品質。期待您常來坐坐，讓我們繼續為您的每一次入住創造美好回憶！😊