Great International Hotel Reviews

The hotel is very well located. Good beds and breakfast. For questions Eddie was a great help! He is very friendly en patience. And knows a lot.

A great hotel! I'm sure I will come again.

Very professional hotel. Service was great...from the fruit and snacks at night to the delicious breakfast in the morning to thr courtesy gift after u leave..

NICE LOCATION

The location of the hotel is good... However, the check-in staff is unfriendly and the facility is old... I arrived after 2 o'clock on the day of check-in, but I waited 40 minutes to clean up... The next day, I had to wait outside because the cleaner was cleaning while I was coming back from breakfast.... I have personally visited many hotels in many countries... Compared to other 5 star hotels, I think you need to train the this hotel staff...

View very nice

Great value and service, hotel like this in the west costs 5 times the price!! Good massage downstairs, breakfast is good, gym with pool

The hotel is in an excellent location, with convenient parking and beautiful river view rooms. The rooms are clean and sanitary, fully equipped and comfortable bedding. The front desk service is enthusiastic, and we needed Gongfu tea sets, which were delivered to the room immediately. The breakfast is rich in variety and great value for money. I recommend this hotel when visiting Heyuan!

This stay experience is perfect! From the moment I stepped into the hotel, I was warmed by the enthusiastic front desk reception. Not only did they check me in quickly, but they also recommended nearby food and attractions. The room was a surprise, the decoration style was high-end and warm, the bedding was soft and skin-friendly, the mattress was moderately hard and soft, and I had a good night's sleep. When I checked out, the staff also gave me a souvenir. The service was meticulous throughout the whole process. I highly recommend it. I will stay here next time!

The hotel is new and beautiful, the lobby is very clean and has a five-star feel. There are enough parking spaces. The location is very convenient in the city center. The towels in the bathroom are individually packaged and disinfected, so you can use them with confidence! The service is also very good, and it is excellent in all aspects in Heyuan! Recommended~

The hotel is in a very good location, and it is very convenient to go to various attractions. The room facilities are very new and there is no odor. The lady at the front desk was very nice and helped to upgrade the suite. It was very comfortable for one night. Fruits, snacks and milk were also given as gifts. There is a sense of security and comfort at home. Overall, it is a very good hotel.

The hotel has a good location and good customer service. They sent fruit and milk very considerately. The room is clean, spacious and quiet. It is not far from the pedestrian street and the First Fountain Park. If the nearby restaurants are closed for lunch, you can order takeout. Most of them are open after 5 pm.

This hotel made me deeply understand what it means to feel at home! We drove to Heyuan and fell ill. During the more than one week we stayed in the hotel, we received care and help from Xiao Huang from the moment we entered the hotel. During the illness, she was very caring and took care of me. It was very heartwarming. On the day I was discharged from the hospital, it happened to be my birthday and Xiao Huang specially prepared flowers for me. I was so touched. During this period, the waiters on the tenth floor would warmly greet and care about the water and fruit they sent every day when they cleaned the room. The waiters in the restaurant also knew that I was not in good health and recommended suitable meals. In particular, every time I met the cleaning aunt in the lobby, she would show special care and greetings and help me get things. It can be said that every staff member of the hotel is very enthusiastic, simple, kind and loving, which left a deep impression on me in the city of Heyuan. I hope to have the opportunity to come to Heyuan and Xiangfeng International Hotel again! Thank you! Thank you to the lobby manager Xiao Huang, thank you to the aunt on the 10th floor, thank you to the aunt in the lobby, and thank you to all the friends who have given us help and care! The restaurant is delicious.

A very satisfying hotel. The hygiene is very clean. Everything is well maintained. And you can feel that they are very attentive to the service. Next time I go to Heyuan, I will definitely choose this hotel again. I must give it a big thumbs up! The moment I stepped into the room, the clean and tidy environment made me shine. The bed was flat and the floor was shiny. Every detail showed the attentiveness. The stay experience was great. The facilities and equipment were complete. I will come again next time!