Xixi Forest Hot Spring Resort

Facilities: first class Hygiene: clean and tidy Environment: Natural oxygen bar Service: The lady from He Mei County in the housekeeping department was very enthusiastic and even brought us water after 11 o'clock in the evening. Thank you so much!

The room had to be forcibly checked out at 11:30 and I couldn’t get in. The 170 yuan for a single supplementary ticket for a child was too much. It was too impersonal to have to leave at 23 o’clock in the evening. I was cheated to the point of not being in the mood for a hot spring. I will never go there again. No, not recommended!

The room is very comfortable. 3 apples, 3 bottles of yogurt, and 6 bottles of water are given as gifts every day. It is very clean and the bed is comfortable. The staff is very kind. I called and needed a few more hangers. They all arrived within 5 minutes. I knew I could check in. On the same day, the service rate was 100%, and the service was so fast. It was really satisfying and made me feel comfortable! The temperature of the hot spring is sufficient, and there are many staff. The staff are also very attentive and keep messy slippers away. The hot spring is also cleaned, but it may be full of guests. It is normal to see floating dandruff. Many people lose their skin in winter. The environment of the hot spring area is very good. I stayed for two days in the hot spring area. I like it very much. The infinity pool on the top of the mountain is also very beautiful and meets the temperature design. It is also suitable for taking children to play. The only thing I need to complain about is the food. There are a lot of tourists from Guangdong here. Maybe the Chinese restaurant’s food has a lot of room for improvement. If the Chinese restaurant’s food is better, it will probably be able to retain the hearts of the guests. However, the Chinese restaurant A female manager in charge of the restaurant floor dealt with the problem very well. We ordered a New Year's lotus root and pork knuckle. There was something wrong with the New Year's lotus root. The four of us ate a piece each, and then finished the pork knuckle. The main thing is not to waste one. , but some of the lotus roots were still unfinished. When I was paying the bill, I mainly wanted to raise this issue so that I could do better in the future. This female director (manager?) just helped me skip the dish without saying a word. This is really It's very nice. We stayed for 2 days and had 4 meals. However, we really need to strengthen the taste management of Cantonese food. The breakfast is also not rich in variety. The main thing is that there are enough open stalls so we don't have to queue for too long. But the variety is really not enough. If you add Qian 88 has breakfast, this is a bit... I hope the breakfast and Chinese food can be improved, I hope the hotel will get better and better and go further! I hope the hotel employees will see this review and put their opinions into suggestions for improvement in 2024. There can really be many types of breakfast, and it will not be wasted. Many of them are recyclable. This is my first review to write so much. Most of the time, I am satisfied. I just like your place and I hope it will give you a different experience in the future! Thanks

The room is clean and tidy. The staff are very friendly and hygienic. The environment is beautiful and the hot spring is relatively clean. The staff member Wu Meiqi has a good attitude towards work and is very enthusiastic and generous towards the guests. I give her a five-star rating. Overall I said that I was very satisfied with the entire trip. The breakfast was also good. Both adults and children loved the dinner. The buffet was also very rich. I gave it a five-star rating.

We booked a five-bedroom villa. When we got the room that day, we wanted to boil some water and drink it. When we opened the cup, there was still tea from the previous guest. Later, we contacted the housekeeper through the platform. The housekeeper came and asked me Did you do any hygiene? Then I opened the cup to show her and she smiled and said she forgot. I asked her that I lived for more than 5,000 yuan a night and you told me you forgot? He didn't respond to me, took the cup, went to wash it, put it back, said it was done, and left, sorry, sorry, nothing is really ridiculous, I am really convinced, with this attitude, the hygiene is still five-star class hotel? Now that the epidemic is so serious, the villas I booked also hope to be safe and avoid contact, but the hygiene of the hotel is really shocking, and the housekeeping service is terrible. I went there once in 19 years and felt that the environment was very good. I thought about this time Come again with friends, I really didn't expect it to be so bad, I won't come again next time! At the same time, I will also tell my friends around me to avoid lightning! ! ! ! !

It was a little unpleasant when I checked in. I took an extra bathrobe and pushed it in every possible way. But the hot springs here are good, with many pools, distributed in small areas; on all levels of the mountain, space is also available, and the water quality is good in the morning. Not far from the door, there is a snack bar where you can find cakes, fruit coffee and other free snacks. The hot spring restaurant is also very good, with discounts or meal coupons, and the prices are beautiful. I live in the old building and go to the public pool, but the room is a bit old. There is no independent pool, and the price is lower than that of a new building.

Advantages: The air is very fresh! When the temperature in Guangdong is 35 degrees, it is 23 degrees, which is too comfortable; surrounded by forests, birds and flowers are scented, and insects are whispering; the hot spring water is pure natural and hot enough. The hardware facilities are more luxurious. Disadvantages: The waiter lacks vocational training. We ordered an inclusive meal. We arrived at the restaurant at 6:30 punctually to meet a large group of grandpas and aunts. It should be the Foshan Canton Tour team organized by a certain village. So we went for a walk for an hour and then at 7:30. When I came, I saw that the plates in the restaurant were leftovers, and even the fruit juices and fruits were all empty plates. In the end, I could only eat some porridge... I called the manager on duty to reflect that her first reaction was a round of machine guns: why are you Don't you ask them to cook for you in the restaurant? It made me angry right away, should we quarrel on the spot? Of course, she finally came to apologize. I showed her a lot of empty disks. She also apologized again and gave us some apples to satisfy our hunger.

The location of the resort is relatively partial, it will be convenient for self-driving, the facilities are relatively complete, the surrounding area is still under construction and renovation, there is a wetland park, the room is large, very clean, the mattress is very comfortable, sleeps well, and the buffet breakfast/dinner is not many varieties , The taste is not bad, the hot spring is very good, but the staff who manages the hot spring is very unprofessional. After registration, the locker key and the number don’t exist. You have to wait for the staff to open the cabinet to store the clothes. The lady is even more exaggerated. 4 people share the same cabinet, and then ask the manager to report the problem, I wonder if there is any follow-up In addition to the hot spring staff, the other employees of the resort have a very good attitude. They will greet each other and say hello. I hope the management can improve the management of the hot spring.

Environment and hygiene are pretty good