Borrman Hotel (Hezhou High Speed Railway Station Guangming Avenue Store)

It was very bad. They took away my personal bath towel. At first, they said they would compensate me. I was in a hurry to drive away, but then they said they didn’t take it. The supervisor said they didn’t take it. They said the linen company had one. I asked them to take a photo of it. Then they said they would give me another one. I don’t know who it belongs to, so I’d like to ask the linen company if there’s one more bath towel your hotel brought that was not your hotel’s. Isn’t it because you took away the customer’s? The linen company responded at noon and didn’t give me a reply until the evening. He told me that the linen company was off work and it would be tomorrow. He kept evading and did not reply. He showed no repentance at all. If I hadn't taken the bath towel away from you, I would have been talking to you for so long and caused great inconvenience to me. Please don't book with him! ! !

When we lift the quilt, there are bugs warming us up. There are holes in the sheets. Are we beggars? The ones we were given were torn, the pillowcases were moldy, and there was a strong musty smell in the room!

I originally booked a 38-square-meter standard room for 215 yuan, but the waiter gave me a small room of more than ten square meters, and it was next to the market in the back. The market was filled with the sound of goods being unloaded and stalls set up throughout the night. Finally, I went to the waiter to argue that I got the wrong room. Alas, this kind of merchants are cheating consumers by passing off inferior products. I am really speechless.

前台服務很好，有需要的都儘量滿足了，詢問附近的景區地點也都很詳細的解答了，下次過來還會繼續考慮入住的

房間乾淨整潔，房間很大，非常舒適。