51 Co Giang, Cau Ong Lanh Ward, District 1, Ho Chi Minh City, VietnamView Hotel Details
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Guest Reviews of The Cozy Inn Hotel
8.4/10
Very Good
26 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities7.8
Service9.0
Cleanliness8.0
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All reviews(26)
Positive reviews(23)
Reviews with photos/video(11)
Friendly staff(12)
Clean and tidy(7)
Awesome stay(7)
Awesome rooms(7)
Negative reviews(3)
Neris10
Deluxe Queen Room With Window
Stayed in Feb 2025
Couples
11 review
9.5/10
Amazing
Posted on Apr 1, 2025
The staff were nice, especially the sweet security guard that works daytime. The room had all you could need and the location is walkable and convenient. No complaints.
Response from Property: Hello. Thank you for choosing our hotel and thank you for being a great guest during your stay. We appreciate your feedback to improve the quality of our rooms and services. Once again, thank you very much!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Dec 11, 2024
The room is spacious, clean and comfortable. Staff are really good. Really love the extra effort for foot soaks after a long day. Thank you to the hotel thinking of this. Good food walking distance and local markets and convenient stores. Alot of cafes along the same street of the hotel. Balcony rooms very comforting from the city traffic.
Response from Property: Hello! Thank you for choosing our accommodation. We hope to welcome you and your family next time. Thank you very much!
SATOSHI
Deluxe Queen Room With Window
Stayed in Oct 2024
Business travellers
1 review
7.5/10
Posted on Nov 17, 2024
Here is a reasonable hotel in Ho Chi Minh City, Vietnam.
There were two issues with the room I stayed in. First, the light in the room was broken. They promptly fixed this problem the next day.
The second, the air conditioner in the room was not effective and it was hot from evening to night.The set temperature was 16 degrees, but it was hot.
I asked the reception to change my room, but unfortunately they were fully booked that day. But they lent me a fan instead.
They said they would change the room the next day as they had available room, but the next day, that promise was not fulfilled.
However, I only stayed for two nights, and the heat was tolerable at night, so I didn't really care. I think this is a very good response for a hotel of this star level.
Pp~
Deluxe City View Triple Room
Stayed in Apr 2025
Travel with friends
3 review
8.5/10
Very Good
Posted on May 8, 2025
Good service 👍🏻
Response from Property: Xin chào. Cảm ơn bạn đã lựa chọn khách sạn của chúng tôi và cảm ơn bạn đã là một vị khách tuyệt vời trong khoảng thời gian lưu trú của bạn. Chúng tôi xin ghi nhận những ý kiến phản hồi của bạn để cải thiện chất lượng phòng và dịch vụ. Một lần nữa, chúng tôi cảm ơn bạn rất nhiều!
Kheav Sothy
Deluxe Queen Room With Window
Stayed in Mar 2025
Couples
21 review
10.0/10
Outstanding
Posted on Apr 17, 2025
The new hotel is clean, the staff and security guard are extremely enthusiastic, the central location is easy to move around, when I return to Saigon, I will still choose this hotel ❤️❤️❤️
Original TextTranslated by Google
Response from Property: Thank you for trusting and choosing The Cozy Inn hotel. See you and your family soon!
路過的小貓
Superior Queen Room
Stayed in Feb 2025
Solo travellers
14 review
10.0/10
Outstanding
Posted on Mar 11, 2025
The hotel is easy to find, the surrounding environment is quiet, and it is convenient to find food. If the price is favorable, I will stay here again. The location is moderate and it is very close to anywhere.
Original TextTranslated by Google
Response from Property: Hello. Thank you for choosing our hotel and thank you for being a great guest during your stay. We appreciate your feedback to improve the quality of our rooms and services. Once again, thank you very much!
Beeeee222
Deluxe Queen Room With Window
Stayed in Jan 2025
Solo travellers
7 review
8.5/10
Very Good
Posted on Mar 9, 2025
It was quite spacious and nice! I didn't like the bugs flying around, but if I had to say whether the room was good or bad, I'd say it was absolutely good! I think it was worth the price! It was really close to the downtown area, and the security guy opened and closed the door for me!
Original TextTranslated by Google
Response from Property: Hello. Thank you for choosing our hotel and thank you for being a great guest during your stay. We appreciate your feedback to improve the quality of our rooms and services. Once again, thank you very much!
Dung
Standard Double Room (No Window)
Stayed in Nov 2024
Solo travellers
2 review
10.0/10
Outstanding
Posted on Dec 4, 2024
The basic room is cozy and clean, the staff is enthusiastic and cute, walking around is a food paradise, I especially like the pleasant smell in the room. The air conditioner is too cold 😅
Original TextTranslated by Google
Response from Property: Hello! Thank you for choosing our accommodation. We hope to welcome you and your family next time. Thank you very much!
SUGIMOTO
Deluxe Queen Room With Window
Stayed in Apr 2025
Solo travellers
9 review
9.5/10
Amazing
Posted on May 13, 2025
We arrived at midnight but were able to check in without any problems.
Convenient location, within walking distance of Pub Street and markets.
The room was well-cleaned and left a clean impression.
Friendly and enthusiastic staff and security.
The shower had good water pressure but the shower head was clogged and there was not enough water, which was disappointing.
Original TextTranslated by Google
Response from Property: Xin chào. Cảm ơn bạn đã lựa chọn khách sạn của chúng tôi và cảm ơn bạn đã là một vị khách tuyệt vời trong khoảng thời gian lưu trú của bạn. Chúng tôi xin ghi nhận những ý kiến phản hồi của bạn để cải thiện chất lượng phòng và dịch vụ. Một lần nữa, chúng tôi cảm ơn bạn rất nhiều!
Guest User
Standard Double Room (No Window)
Stayed in Sep 2024
Couples
1 review
10.0/10
Outstanding
Posted on Oct 31, 2024
The hotel is suitable for the price, enthusiastic staff, clean accommodation.
Original TextTranslated by Google
망꼬
Deluxe City View Triple Room
Stayed in Feb 2025
Travel with friends
3 review
5.5/10
Posted on Mar 5, 2025
It was nice that the security guard smiled kindly and opened and closed the door, but
the air conditioner was too cold and there was no soundproofing at all..
I could almost hear Vietnamese chatter until 12 o'clock, and
the worst thing was that the power went out two hours before check-out.
I went out to the hallway to see what was going on, and the elevator was also off.
The security guard smiled and told me to walk down...
I was dizzy thinking about carrying my luggage down from the 4th floor
I asked when the lights would come back on, and they said no today.
It was the day of departure, and I couldn't charge the auxiliary battery, etc.
I couldn't use the hair dryer, so my hair was wet and uncomfortable
and the air conditioner was off, so I got ready while sweating profusely.
The lights came back on when I was about to leave the room. I was so angry.
There was no explanation of the situation when the power went out, and there was no response.
The counter staff didn't even apologize when I checked out.
This was the first time I had such an unpleasant experience during my trip.
Original TextTranslated by Google
Response from Property: Hello. First of all, we would like to thank you for choosing our hotel and apologize for your bad experience. The power outage was a sudden incident that occurred throughout the area, beyond the subjective intention of our hotel. When the power outage occurred, we went to your room to inform you and asked for your understanding, but we did not see the feedback, we thought you were resting so we did not bother you anymore. You checked out at 12:30 (the check-out time is 12:00 noon) but because of the power outage, the receptionist apologized to you for the incident and did not charge you any additional late check-out fees. Thank you for leaving a review.
Anucha
Deluxe Queen Room With Window
Stayed in Jan 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on Feb 17, 2025
Very good, I will come back to stay here again. Good location, walk to Bui Vien for 10 minutes, or go to other tourist attractions by Grab for 50-60 baht, save a lot of time. There is a 7-Eleven nearby, not noisy at night. The room is clean. The staff is very nice and cute, can speak English. Arrive early and leave your luggage. Or fly back late. We have a flight at 9 pm. Check out and leave your luggage first. When you're done traveling, come and get it later and then go to the airport. 🥰😋😊
Original TextTranslated by Google
Response from Property: Hello. Thank you for choosing our hotel and thank you for being a great guest during your stay. We appreciate your feedback to improve the quality of our rooms and services. Once again, thank you very much!
Guest User
Superior Queen Room
Stayed in Nov 2024
Other
1 review
10.0/10
Outstanding
Posted on Dec 26, 2024
+Friendly staff, enthusiastic guidance, spacious and clean room
-Near the morning market, a bit noisy
Original TextTranslated by Google
Guest User
Standard Double Room (No Window)
Stayed in Nov 2024
Business travellers
1 review
10.0/10
Outstanding
Posted on Dec 19, 2024
The room is suitable for the price, clean and comfortable. The staff is enthusiastic and supportive.
Original TextTranslated by Google
วาสิฏฐี
Deluxe Family Room
Stayed in Dec 2024
Travel with friends
1 review
8.5/10
Very Good
Posted on Feb 26, 2025
The receptionist was nice and let me check in early if the room was available.
Original TextTranslated by Google
Response from Property: Hello. Thank you for choosing our hotel and thank you for being a great guest during your stay. We appreciate your feedback to improve the quality of our rooms and services. Once again, thank you very much!