Verified traveler
April 7, 2023
I have used 7 lodging facilities in Vietnam, but this is the only hotel that I do not want to use again.
I booked a two bedroom room, but was shown to a single room with no windows.
I was told that the room I reserved could not be used.
The lights were out and all the lights were off.
Not even one sandal.
The water heater was broken and there was no hot water.
I was told that I wanted to keep my passport until check-out.
When I asked about late checkout, they said 10% of the room charge per hour, but it was calculated at 15%.
People who can see only the advantage of being within walking distance to the airport, and people who don't mind if there is a rip-off.
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