07 Ngo Van Nam street, Sai Gon ward, Sai Gon, Ho Chi Minh City, VietnamView hotel details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Bay Hotel Ho Chi Minh
8.9/10
Very good
876 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.5
Service8.7
Cleanliness9.0
Filter by:
Sort by:
All reviews(876)
Positive reviews(827)
Reviews with photos/video(214)
Delicious breakfast(103)
Clean pool(72)
Great swimming pool(72)
Located in the city centre(25)
Perfect for business trips(23)
Average sound insulation(22)
Stayed multiple times(11)
Fantastic river view(7)
Negative reviews(49)
旅人0808
Deluxe Double City or River View
Stayed in Jul 2026
Travelling with friends
18 reviews
10/10
Outstanding
Posted on Sep 3, 2026
On my first night, I checked in quite late and was assigned a low-floor room with a large machine outside the window, which really dampened my mood. I went to the front desk, and they said the hotel was fully booked and asked me to pack up my luggage and switch rooms the next morning. The next morning, I pulled my luggage to the front desk and made my request again. They immediately gave me a room, and wow, it had a river view! My mood instantly improved. I understand there was nothing they could do since I checked in so late and the rooms were full, but the hotel promptly met my request for a room change the next day, and I am extremely, extremely satisfied!!!
In front of the hotel, there's a popular cafe, and behind it is Japan Street (half Japanese, half Korean), with tons of restaurants, spas, and convenience stores – super convenient.
The room was clean, and the drinks in the fridge were also complimentary.
Original textTranslated by Google
changch20
Superior No View
Stayed in Jul 2026
Couple
1 reviews
8.5/10
Very good
Posted on Aug 22, 2026
A decent 1 night stay.
Good location.
Fast paced but satisfied.
Potentially come back and stay again.
Response from Property: Dear Valued guest , Bay Hotel xin chao! Thank you for your taking your valuable time to sharing and voting for us. We thank you for choosing our Bay Hotel Ho Chi Minh as your accommodation of choice and it is always a pleasure for us to be at your service. We truly hope to have the privilege of welcoming you back to Bay Hotel in the near future.It would be our pleasure to assist you with any future reservations with the best offer. Bay Hotel xin cam on! Yours Sincerely, KASH TRAN (Mr.) Assistant Front Office ManagerBAY HOTEL HO CHI MINH
Anonymous User
Deluxe Twin City or River View
Stayed in Jul 2026
Booked for others
18 reviews
9.5/10
Amazing
Posted on Aug 27, 2026
I gathered these comments from someone else, as this room was booked and stayed in by another person. They also agreed that the entire room was relatively clean. Although the room isn't huge, it's not extremely cramped either, so if convenience is a priority, this is an acceptable option. However, if you don't need a gym or a pool, there are probably better choices available for the same price.
Original textTranslated by Google
Response from Property: 尊敬的客人,Bay Hotel 誠摯問候!感謝您抽出寶貴的時間為我們分享反饋並投票支持我們。感謝您選擇了我們胡志明市的Bay Hotel作為您的住宿首選,我們始終以為您提供服務為榮。我們真誠希望能在不久的將來再次迎接您的光臨。若您有任何未來的預訂需求,我們將非常榮幸為您提供最優惠的價格和服務。Bay Hotel 感謝您的支持!此致敬禮KASH TRAN (先生)前廳部副經理BAY HOTEL HO CHI MINH
Guest User
Deluxe Double City or River View
Stayed in Jul 2026
Couple
5 reviews
10/10
Outstanding
Posted on Aug 23, 2026
The room we booked is deluxe room with the city view. The view was incredible with 2 sides glasses around.
Response from Property: Dear Valued Guest,Bay Hotel xin chào!Thank you very much for choosing Bay Hotel as your preferred accommodation during your recent visit to Ho Chi Minh City. It was truly our pleasure to have the opportunity to welcome you and be of service throughout your stay.We sincerely appreciate your kind words regarding our convenient location, just a few minutes’ walk from the subway station, with easy access to the city’s renowned restaurants, bars, and the vibrant Little Tokyo area. We are also delighted to know that our team’s attention to detail, friendliness, and willingness to assist with directions and recommendations contributed to making your stay a memorable one.Receiving your wonderful review and high rating means a great deal to us. Your valuable feedback gives our team greater motivation and confidence to continuously improve our service standards and create even more exceptional experiences for our guests. We will certainly share your compliments with our team as an encouragement for their continued efforts.We sincerely hope to have the pleasure of welcoming you back to Bay Hotel in the near future. Please do not hesitate to contact us for any future reservations, and we would be delighted to assist you with our best available offers.Warm regards,KASH TRAN (Mr.)Assistant Front Office ManagerBAY HOTEL HO CHI MINH
James 9999
Deluxe Double City or River View
Stayed in Jul 2026
Business traveller
47 reviews
10/10
Outstanding
Posted on Aug 8, 2026
It is conveniently close to the city center for easy movement. There are many restaurants around. Famous Vietnamese restaurants are nearby.
Response from Property: Dear James,Bay Hotel xin chào!Thank you very much for choosing Bay Hotel as your preferred accommodation during your recent visit to Ho Chi Minh City. It was truly our pleasure to have the opportunity to welcome you and be of service throughout your stay.We sincerely appreciate your kind words regarding our convenient location, just a few minutes’ walk from the subway station, with easy access to the city’s renowned restaurants, bars, and the vibrant Little Tokyo area. We are also delighted to know that our team’s attention to detail, friendliness, and willingness to assist with directions and recommendations contributed to making your stay a memorable one.Receiving your wonderful review and high rating means a great deal to us. Your valuable feedback gives our team greater motivation and confidence to continuously improve our service standards and create even more exceptional experiences for our guests. We will certainly share your compliments with our team as an encouragement for their continued efforts.We sincerely hope to have the pleasure of welcoming you back to Bay Hotel in the near future. Please do not hesitate to contact us for any future reservations, and we would be delighted to assist you with our best available offers.Warm regards,KASH TRAN (Mr.)Assistant Front Office ManagerBAY HOTEL HO CHI MINH
旅行中的玩具
Deluxe Double City or River View
Stayed in Jul 2026
Travelling with friends
10 reviews
10/10
Outstanding
Posted on Aug 9, 2026
This was a very comfortable stay. The room design was modern yet cozy, with warm lighting creating a relaxing ambiance. The bed was incredibly soft and comfortable, ensuring a good night's sleep. The floor-to-ceiling windows, which provided ample natural light, were a major highlight; both the morning sun and the evening city views were impressive. The in-room facilities were comprehensive, and the overall environment was well-maintained, making it a perfect space for complete relaxation and rest.
Original textTranslated by Google
Response from Property: Dear Guest, Bay Hotel extends its warmest greetings to you! We are very grateful that you chose Bay Hotel as your accommodation during your trip to Ho Chi Minh City. It was an honor to have the opportunity to host you and serve you during your stay. We are particularly grateful for your high praise of the hotel's convenient location. Just minutes' walk from the metro station, the hotel offers easy access to the city's famous restaurants, bars, and the vibrant Little Tokyo area. We are also delighted to learn that the hotel team's attentiveness, friendliness, and proactive assistance in providing directions and travel advice added to your wonderful stay. Your positive review and high rating are a great encouragement to us. Your valuable feedback not only gives us confidence but also motivates the Bay Hotel team to continuously improve service quality and create an even better stay experience for every guest. We will certainly share your appreciation with our team members as recognition and encouragement for their hard work. We sincerely look forward to welcoming you back in the near future. If you have any future accommodation needs, please feel free to contact us. We will be happy to assist you and arrange the best accommodation options for you. With sincere greetings! KASH TRAN (Mr.), Deputy Manager of Front Office, BAY HOTEL HO CHI MINH
Teemu Korhonen
Deluxe Double City or River View
Stayed in Jul 2026
Business traveller
44 reviews
10/10
Outstanding
Posted on Aug 6, 2026
My absolute favourite hotel for business stay in HCMC. Clean rooms, nice rooftop bar, great breakfast and best location. Love to come back to Bay Hotel every time. Also awesome value for money!
Response from Property: Dear Teemu Korhonen,Bay Hotel xin chào!Thank you very much for choosing Bay Hotel as your preferred accommodation during your recent visit to Ho Chi Minh City. It was truly our pleasure to have the opportunity to welcome you and be of service throughout your stay.We sincerely appreciate your kind words regarding our convenient location, just a few minutes’ walk from the subway station, with easy access to the city’s renowned restaurants, bars, and the vibrant Little Tokyo area. We are also delighted to know that our team’s attention to detail, friendliness, and willingness to assist with directions and recommendations contributed to making your stay a memorable one.Receiving your wonderful review and high rating means a great deal to us. Your valuable feedback gives our team greater motivation and confidence to continuously improve our service standards and create even more exceptional experiences for our guests. We will certainly share your compliments with our team as an encouragement for their continued efforts.We sincerely hope to have the pleasure of welcoming you back to Bay Hotel in the near future. Please do not hesitate to contact us for any future reservations, and we would be delighted to assist you with our best available offers.Warm regards,KASH TRAN (Mr.)Assistant Front Office ManagerBAY HOTEL HO CHI MINH
Guest User
Deluxe Double City or River View
Stayed in Jun 2026
Solo traveller
10 reviews
10/10
Outstanding
Posted on Jul 25, 2026
You can see the river from the room, and there were no strange odors. However, the soundproofing wasn't great, as I could hear noise from the hallway. Overall, it was a good stay. It's also very convenient to get to Japan Town, making it suitable for solo travelers or those with family and friends.
Original textTranslated by Google
Response from Property: Dear Guest, Bay Hotel extends its warmest greetings to you! We are very grateful that you chose Bay Hotel as your accommodation during your trip to Ho Chi Minh City. It was an honor to have the opportunity to host you and serve you during your stay. We are particularly grateful for your high praise of the hotel's convenient location. Just minutes' walk from the metro station, the hotel offers easy access to the city's famous restaurants, bars, and the vibrant Little Tokyo area. We are also delighted to learn that the hotel team's attentiveness, friendliness, and proactive assistance in providing directions and travel advice added to your wonderful stay. Your positive review and high rating are a great encouragement to us. Your valuable feedback not only gives us confidence but also motivates the Bay Hotel team to continuously improve our service quality and create an even better stay for every guest. We will certainly share your appreciation with our team members as recognition and encouragement for their hard work. We sincerely look forward to welcoming you back in the near future. If you have any future accommodation needs, please feel free to contact us. We will be happy to assist you and arrange the best accommodation options for you. With sincere greetings! KASH TRAN (Mr.), Deputy Manager of Front Office, BAY HOTEL HO CHI MINH
Leon18
Deluxe Double City or River View
Stayed in Jun 2026
Solo traveller
4 reviews
10/10
Outstanding
Posted on Jul 24, 2026
The bed was comfortable, the water was hot enough, and all the facilities were practical. I'd definitely stay here again if I have the chance.
Original textTranslated by Google
Response from Property: Dear Leon,Bay Hotel xin chào!Thank you very much for choosing Bay Hotel as your preferred accommodation during your recent visit to Ho Chi Minh City. It was truly our pleasure to have the opportunity to welcome you and be of service throughout your stay.We sincerely appreciate your kind words regarding our convenient location, just a few minutes’ walk from the subway station, with easy access to the city’s renowned restaurants, bars, and the vibrant Little Tokyo area. We are also delighted to know that our team’s attention to detail, friendliness, and willingness to assist with directions and recommendations contributed to making your stay a memorable one.Receiving your wonderful review and high rating means a great deal to us. Your valuable feedback gives our team greater motivation and confidence to continuously improve our service standards and create even more exceptional experiences for our guests. We will certainly share your compliments with our team as an encouragement for their continued efforts.We sincerely hope to have the pleasure of welcoming you back to Bay Hotel in the near future. Please do not hesitate to contact us for any future reservations, and we would be delighted to assist you with our best available offers.Warm regards,KASH TRAN (Mr.)Assistant Front Office ManagerBAY HOTEL HO CHI MINH
Mr.KK
Deluxe Double City or River View
Stayed in Jun 2026
Travelling with friends
42 reviews
10/10
Outstanding
Posted on Jul 22, 2026
It good location, and nearly city, comfortable to travel to visit HoChiMinh City. Also that the price is good, breakfast so nice and especially is free mini bar in the room
Response from Property: Dear Mr.KK,Bay Hotel xin chào!Thank you very much for choosing Bay Hotel as your preferred accommodation during your recent visit to Ho Chi Minh City. It was truly our pleasure to have the opportunity to welcome you and be of service throughout your stay.We sincerely appreciate your kind words regarding our convenient location, just a few minutes’ walk from the subway station, with easy access to the city’s renowned restaurants, bars, and the vibrant Little Tokyo area. We are also delighted to know that our team’s attention to detail, friendliness, and willingness to assist with directions and recommendations contributed to making your stay a memorable one.Receiving your wonderful review and high rating means a great deal to us. Your valuable feedback gives our team greater motivation and confidence to continuously improve our service standards and create even more exceptional experiences for our guests. We will certainly share your compliments with our team as an encouragement for their continued efforts.We sincerely hope to have the pleasure of welcoming you back to Bay Hotel in the near future. Please do not hesitate to contact us for any future reservations, and we would be delighted to assist you with our best available offers.Warm regards,KASH TRAN (Mr.)Assistant Front Office ManagerBAY HOTEL HO CHI MINH
vincent 強
Deluxe Double City or River View
Stayed in Jun 2026
Business traveller
49 reviews
6.0/10
Posted on Jul 18, 2026
The hotel's location is excellent, and it's quiet at night. The hygiene is acceptable, but the service really falls short. On the last day, I had arranged for a late check-out, but suddenly a hotel staff member just opened the door and walked into my room, asking why I hadn't checked out yet. They didn't even bother to knock first. I'm extremely disappointed by this.
Original textTranslated by Google
Response from Property: Dear Guest, Bay Hotel sends its warmest greetings! We sincerely apologize for any shortcomings. I will certainly share your feedback with the hotel management team. Please rest assured that I have forwarded your feedback to management and will ensure that appropriate measures are taken to prevent similar incidents from happening again. If you would be willing to give us a chance to restore your trust, we will do our utmost to provide you with the excellent service experience that many guests appreciate. Bay Hotel thanks you for your support! Sincerely, KASH TRAN, Assistant Front Office Manager, BAY HOTEL HO CHI MINH
Guest User
Deluxe Double City or River View
Stayed in Jun 2026
Solo traveller
8 reviews
10/10
Outstanding
Posted on Jul 14, 2026
The room was spacious and bright, and I really liked the floor-to-ceiling windows. Housekeeping cleaned daily and did a thorough job. The breakfast had a great variety and tasted good. The minibar had everything you could possibly need.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Bay Hotel sends its greetings! Thank you for choosing us as your accommodation; it is always an honor to serve you. We also appreciate your mention of the hotel's excellent location – just 3 minutes from the subway, providing easy access to the city's most unique restaurants and bars; bars just 5 minutes from the subway station; the charming "Little Tokyo" area; and our team's attention to detail and excellent service during your stay. We greatly appreciate your five-star review. We are delighted to hear that you had a memorable experience thanks to our dedicated service. Your sharing of our excellent location, friendly and helpful service, and willingness to provide directions and recommendations gives us confidence to further enhance our existing service standards. We will share this with the team and continue to strive to provide even better guest experiences. We sincerely hope to welcome you back to Bay Hotel in the near future. We would be happy to offer you the best deals for any future bookings you may have. Sincerely, Mr. KASH TRAN, Assistant Front Office Manager, Bay Hotel, Ho Chi Minh
Anonymous User
Superior No View
Stayed in Jun 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Jul 12, 2026
Bay Hotel Ho Chi Minh City offers exceptional value for money. Located centrally in District 1 it provides easy walking access to major attractions. The rooms are clean functional and include a complimentary daily minibar. The rooftop pool and professional staff add high quality to an affordable stay. It is the perfect cost-effective choice for all travelers.
Response from Property: Dear Valued Guest, Bay Hotel xin chao! We thank you for choosing us as your accommodation of choice and it is always a pleasure for us to be at your service. We also appreciate your mentioning the property's great location, just take 3 mins to subway, access to the city's most exclusive restaurant and bar, pub 5 mins to subway station, a Little Tokyo, our team's attention to detail, and the great service extended to you throughout your stay. We are grateful to receive your stars review of our hotel. We're so glad to hear that you had a truly memorable experience with our committed service delivery. Your sharing about our great location, friendly and helpful, always ready to assist us with directions and recommendations that gives us more confidence in improvisation to our existing service standards. We would share this with our team and will definitely continue to challenge ourselves to achieve a better guest experience. We truly hope to have the privilege of welcoming you back to Bay Hotel in the near future. It would be our pleasure to assist you with any future reservations with the best offer. Warm regards,KASH TRAN (Mr.) Assistant Front Office ManagerBAY HOTEL HO CHI MINH
完美家室內設計師
Deluxe Double City or River View
Stayed in Jun 2026
Business traveller
21 reviews
10/10
Outstanding
Posted on Jul 8, 2026
The hotel is very close to the canal and conveniently located for transportation. Definitely choose a room with breakfast. They don't offer luggage assistance to rooms, but they do have luggage storage at the front desk, which is great if you have multiple bags.
Original textTranslated by Google
6/8
Response from Property: Dear Valued Guest, Bay Hotel sends its greetings! Thank you for choosing us as your accommodation; it is always an honor to serve you. We also appreciate your mention of the hotel's excellent location – just 3 minutes from the subway, providing easy access to the city's most unique restaurants and bars; bars just 5 minutes from the subway station; the charming "Little Tokyo" area; and our team's attention to detail and excellent service during your stay. We greatly appreciate your five-star review. We are delighted to hear that you had a memorable experience thanks to our dedicated service. Your sharing of our excellent location, friendly and helpful service, and willingness to provide directions and recommendations gives us confidence to further enhance our existing service standards. We will share this with the team and continue to strive to provide even better guest experiences. We sincerely hope to welcome you back to Bay Hotel in the near future. We would be happy to offer you the best deals for any future bookings you may have. Sincerely, Mr. KASH TRAN, Assistant Front Office Manager, Bay Hotel, Ho Chi Minh
Guest User
Deluxe Double City or River View
Stayed in May 2026
Business traveller
48 reviews
10/10
Outstanding
Posted on Jul 17, 2026
The hotel has an elegant ambiance, offering a peaceful retreat amidst the hustle and bustle, perfect for relaxation. The room was spacious and bright, and the bedding was incredibly soft and comfortable. This time, I even got a sea-view room! Waking up to the view of the Saigon River really brightened my mood.
The service was truly excellent; all the staff were very friendly and welcoming. The room was spotlessly clean, with attention paid to every detail. The bathroom had a separate wet and dry area, and the hot water supply was plentiful. The breakfast spread was exceptional! A wide variety of flavors and fruits were available, all delicious.
Plus, the mini-fridge in the room was stocked with complimentary sodas and snacks!
Overall, it was a warm and comfortable experience, making for a very pleasant stay. This is my fifth time staying here! Highly recommended.
Original textTranslated by Google
Response from Property: Dear Valued Guest, Bay Hotel sends its greetings! Thank you for choosing us as your accommodation; it is always an honor to serve you. We also appreciate your mention of the hotel's excellent location – just 3 minutes from the subway, providing easy access to the city's most unique restaurants and bars; bars just 5 minutes from the subway station; the charming "Little Tokyo" area; and our team's attention to detail and excellent service during your stay. We greatly appreciate your five-star review. We are delighted to hear that you had a memorable experience thanks to our dedicated service. Your sharing of our excellent location, friendly and helpful service, and willingness to provide directions and recommendations gives us confidence to further enhance our existing service standards. We will share this with the team and continue to strive to provide even better guest experiences. We sincerely hope to welcome you back to Bay Hotel in the near future. We would be happy to offer you the best deals for any future bookings you may have. Sincerely, Mr. KASH TRAN, Assistant Front Office Manager, Bay Hotel, Ho Chi Minh