120 Đ. Cách Mạng Tháng 8, Võ Thị Sáu, District 3, Ho Chi Minh City, VietnamView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Guest Reviews of Lotus Saigon Hotel
7.9/10
Good
251 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.0
Amenities7.6
Service8.1
Cleanliness8.0
Filter by:
Sort by:
All reviews(251)
Positive reviews(218)
Reviews with photos/video(53)
Clean pool(37)
Great swimming pool(37)
Delicious breakfast(36)
Great value for money(16)
Has an infinity pool(8)
Loved the view(7)
Shower difficult to use(7)
Friendly front desk staff(5)
Negative reviews(33)
Harsh.R
Deluxe Room with Window
Stayed in Oct 2025
Business traveller
43 review
10/10
Outstanding
Posted on Dec 6, 2025
Really enjoyed staying here. Check-in was smooth, and the front desk team was very welcoming. The hotel is close to restaurants, shops, and public transport. Breakfast had plenty of options and tasted fresh. A solid choice for any traveler.
M297392****
Deluxe Room with Window
Stayed in Aug 2025
Business traveller
64 review
10/10
Outstanding
Posted on Oct 4, 2025
I came for the large swimming pool, and the hotel's location is excellent. It's convenient for both taxis and ordering takeout, close to everything. The hotel breakfast is also good, offering great value for money.
Original textTranslated by Google
Max808
Executive Suite With City View
Stayed in Aug 2025
Couple
7 review
3.5/10
Posted on Sep 6, 2025
Very noisy location, near hospital, Ambulance and just high volumes traffic in general , on first day one of the team barged into our room he even broke the chain latch quietly swept under carpet, then I call ed room service for some ear buds and was told the hotel doesn’t use them, but the next day one of the other staff gave some to my partner, so lying to a paying guest because your to lazy is ok, the next day the room was not cleaned , not sure what the reason was , because non was given.
Didn’t matter because at this stage I decided to leave and moved to a better place, a condo for one third of the price.
This is a management issue, some the staff are very helpful and kind.
Oh, the CUSTOMER RELATION guy, don’t bother, when I was complaining about the room not been cleaned, he quietly slipped away.
For $130 AUD , you can stay in a top 5 star hotel , this one is no more than a 3 star.
Max Rosano
PS
Pic is of accommodation, at third of the price.
Anonymous User
Deluxe Room with Window
Stayed in Nov 2025
Travelling with friends
23 review
10/10
Outstanding
Posted on Dec 11, 2025
The hotel has a pool, which is quite nice.
Original textTranslated by Google
EvoFunk
Stayed in Jun 2025
Family
22 review
10/10
Outstanding
Posted on Jul 16, 2025
Fantastic Stay at Lotus Saigon Hotel – A Hidden Gem in Ho Chi Minh City!
We recently stayed at the Lotus Saigon Hotel and had a wonderful experience from start to finish. The staff were extremely friendly and welcoming, making us feel right at home.
Our room was spacious and comfortable, featuring one of the softest, most luxurious beds I’ve ever slept in—I truly felt like a princess! While the bathroom was a bit dated, it was clean, and the overall comfort of the room more than made up for it.
The breakfast was delicious, with plenty of options, and we loved that we could choose to dine inside or outside for a more relaxed atmosphere. The highlight of our stay, however, was the stunning swimming pool with its breathtaking views of Saigon’s skyline. We even enjoyed a delicious lunch by the pool, which was the perfect way to unwind.
If you’re looking for a comfortable, welcoming hotel with great service, a fantastic pool, and a cozy atmosphere, the Lotus Saigon Hotel is an excellent choice. We would definitely stay here again and highly recommend it to other travelers!
6/8
Guest User
Deluxe Room with Window
Stayed in May 2025
Couple
3 review
8.5/10
Very good
Posted on Jun 29, 2025
Good location and helpful staff. But the hotel is too old. Have option to early check in at 7am with additional 50% on top of hotel booking rate.
Guest User
Premium Room with Balcony
Stayed in May 2025
Travelling with friends
8 review
8.5/10
Very good
Posted on Jun 29, 2025
Very clean, and hospitable staff. Allowed us a lot of leway with managing difficulty we had with other bookings, and friends having a difficult time arriving. Worthwhile stay - just a little expensive.
Guest User
Premium Room with Balcony
Stayed in Aug 2025
Family
1 review
4.0/10
Posted on Oct 13, 2025
Unhappy Stay Experience
I'm writing this review to share my extremely disappointing stay at this hotel. I booked a premium room with a balcony, hoping for a relaxing experience, but it turned into a nightmare.
The room itself was not what I expected. The balcony was almost completely taken up by a large, noisy air conditioning unit, which made the space unusable. Inside, the bed and desk were covered in what looked and smelled like mold. It was truly unpleasant.
But the most frustrating part was the terrible service. I called the front desk to ask for a 15-minute late check-out because my daughter was using the bathroom, and the front desk agent was completely inflexible. They told me I could only have 5 minutes and threatened to charge me for an entire extra night if I didn't check out immediately. It was incredibly unhelpful and rude.
The customer service was shockingly poor. I would not recommend this hotel.
Alessandro Colanzi
Deluxe Room with Window
Stayed in Aug 2025
Solo traveller
16 review
7.5/10
Posted on Sep 14, 2025
Good location, good breakfast and nice service. The room is bit old, and toilet get obstructed. The charged water from the fridge that was not mentioned anywhere. Anyway positive in general.
Anonymous User
Deluxe Room with Window
Stayed in Jul 2025
Travelling with friends
2 review
9.5/10
Amazing
Posted on Aug 22, 2025
nice clean and spacious. Overall may look not modern but room is very good. nearby location is easy to walk around there.
Stufox
Executive Room
Stayed in Dec 2024
Solo traveller
12 review
10/10
Outstanding
Posted on Feb 5, 2025
I LOVED it here. FANTASTIC breakfast! Staff were friendly and polite. Hot bellman couldn’t do enough to help. Really easy to get a Grab motorbike to drive you somewhere. Walking distance of the pink church. I stayed here for 5 nights and had a great room! Thank you very much! Definitely would stay here again. Excellent wi-fi and lovely hot showers!
Jana.b
Premium Room with Balcony
Stayed in Dec 2024
Couple
21 review
7.5/10
Posted on Jan 28, 2025
I had a nice stay at this hotel. The location is great, and the breakfast has a few decent options. Although the hotel is a bit old, the friendly and helpful staff made it enjoyable. Overall, a solid choice!
paulrob200
Premium Room with Balcony
Stayed in Jun 2025
Solo traveller
94 review
8.5/10
Very good
Posted on Jul 21, 2025
A fairly good stay, rooms a little dated but comfortable and clean with good AC. 20 minutes walk from Independence Palace and the War Museum. Breakfast was OK without being spectacular. Nice views from the rooftop swimming pool particularly in the evening.
Kcchufa
Deluxe Room with Window
Stayed in Jun 2025
Business traveller
15 review
10/10
Outstanding
Posted on Jul 23, 2025
This is an older 4-star hotel with a large property but outdated facilities and a rather remote location. However, it offers good value for money. If modern decor is important to you, you might want to look elsewhere.
Original textTranslated by Google
Shereeehiley
Premium Room with Balcony
Stayed in Jan 2025
Couple
11 review
10/10
Outstanding
Posted on Mar 11, 2025
Friendly and great staff and a great breakfast menu