Sheraton Saigon Grand Opera Hotel

Sheraton Saigon Grand Opera Hotel Reviews

Sheraton Saigon Grand Opera Hotel

88 Đ. Đồng Khởi, Bến Nghé, District 1, Ho Chi Minh City, VietnamView Hotel Details
Sheraton Saigon Grand Opera Hotel
Sheraton Saigon Grand Opera HotelSheraton Saigon Grand Opera HotelSheraton Saigon Grand Opera Hotel
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Sheraton Saigon Grand Opera Hotel Guest Reviews

4.7/5
Amazing
339 review
Verified reviews
Location4.8
Amenities4.6
Service4.7
Cleanliness4.8
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All reviews(339)
Positive reviews(328)
Reviews with photos/video(81)
Friendly owner(78)
Delicious breakfast(30)
Convenient location(21)
Located in the city centre(17)
Perfect for business trips(13)
Large rooms(12)
Loved the view(10)
Many amenities(7)
Negative reviews(11)
Guest User
Guest room, 1 King
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 18, 2024
The location is great!The environment is also great, the staff are very enthusiastic, and they have given us great room.It's a room with a corner window. The staff in the swimming pool are also very friendly. We will come back again.
Response from Property: Dear Valued Guest, It was an honor to welcome you to Sheraton Saigon Grand Opera Hotel. We are gratified to know that you have had a memorable stay experience with us. We have also noted your stay highlights such as the quality of our accommodations, our associates’ elevated service as well as the convenience of moving around due to the centrality of our location. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us. Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Ttan00
Guest room, 1 King
Stayed in Sep 2024
Business travellers
12 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Rooom are Spaciouse , best is big and soft... very nice view at night too..
Response from Property: Dear Ttan00, Thank you for choosing to stay at the Sheraton Saigon Grand Opera Hotel and sharing your amazing experience with us! We are truly delighted to receive your glowing feedbacks on your recent stay experience with us, with special mention on the room’s spaciousness and the impressive view. Our main goal is to elevate each of our guest stay experience with us and we are extremely happy we managed to fulfill this goal with you. We will share your great feedbacks with our team and I’m sure they will be as motivated and inspired as much as I am. Once again, thank you very much for sharing your experience with us and we look forward to welcoming you back again when you next visit this beautiful city! Warm regards, Julian Wong General Manager
Rany An
Guest room, 1 King
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Very good we love it
Response from Property: Dear Rany An,On behalf of the Sheraton community, we would like to express our sincere thanks for your positive feedbacks in your recent experience with us. We looking forward to welcoming you back in the future and wish you have a nice day. Warm regards, Julian WongGeneral Manager
melissa
Club lounge access, Guest room, 2 Twin/Single Bed(s)
Stayed in Jul 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Oct 2, 2024
Excellent hotel, nice room and all the amenities that comes with it. Will definite come back.
Response from Property: Dear melissa, It was an honor to welcome you to Sheraton Saigon Grand Opera Hotel.We are gratified to know that you’ve had a memorable stay experience with us. We have also noted your stay highlights as the quality of our accommodations. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Guest User
Guest room, 2 Twin/Single Bed(s)
Stayed in Jan 2025
Solo travellers
2 review
5.0/5
Outstanding
Posted on Feb 5, 2025
Very nice hotel. Breakfast is very impressive. All the staff were really helpful. Great location.
Response from Property: Dear Valued Guest, Thank you for choosing to stay at the Sheraton Saigon Grand Opera Hotel and sharing your amazing experience with us! We are truly delighted to receive your glowing feedbacks on your recent stay experience with us, with special mention on the central location, the genuine care service of our associates and our delectable breakfast offerings. Our main goal is to elevate each of our guest stay experience with us and we are extremely happy we managed to fulfill this goal with you. We will share your great feedbacks with our team and I’m sure they will be as motivated and inspired as much as I am. Once again, thank you very much for sharing your experience with us and we look forward to welcoming you back again when you next visit this beautiful city! Warm regards, Julian Wong General Manager
boydvn
Guest room, 1 King
Stayed in Oct 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Jan 24, 2025
Good view on above
Response from Property: Dear Boydvn, It was an honor to welcome you to Sheraton Saigon Grand Opera Hotel!We are really pleased to acknowledge that you have had a great experience with us with your comments on the outstanding view. As the champion of the community, we aspire to deliver elevated stay experience and to provoke a sense of belonging for all our guests who step through our door. We are truly happy we managed to deliver that during your recent stay with us. Once again, thank you very much for sharing your experience with us and we look forward to welcoming you back again when you next visit this beautiful city! Warm regards, Julian Wong General Manager
Koon Eng
Guest room, 1 King
Stayed in Nov 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Very good location and very central. The gym was good size with the full set of equipments which i really appreciate. Room and hotel itself was very well maintained and very clean.
Response from Property: Dear Koon Eng, It was an honor to welcome you to Sheraton Saigon Grand Opera Hotel. We are gratified to know that you have had a memorable stay experience with us. We have also noted your stay highlights such as the quality of our accommodations, the outstanding gym and the convenience of moving around due to the centrality of our location. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
J Kek
Guest room, 1 King
Stayed in May 2024
Business travellers
30 review
5.0/5
Outstanding
Posted on Jun 21, 2024
A little on the expensive side, but service and facilities are very good. They showed eurocup as well in the lobby!
Response from Property: Dear J Kek, It was an honor to welcome you to Sheraton Saigon Grand Opera Hotel. We are gratified to know that you’ve had a memorable stay experience with us. We have also noted your stay highlights such as the quality of our accommodations as well as our associates’ elevated service. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
chung ter
Guest room, 1 King
Stayed in Jan 2025
Business travellers
25 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Great location and room is clean,walking distance to alot of places.
Response from Property: Dear Chung Ter, It was an honor to welcome you to Sheraton Saigon Grand Opera Hotel. We are gratified to know that you’ve had a memorable stay experience with us. We have also noted your stay highlights such as the overall cleanliness of our hotel as well as the convenience of moving around due to the centrality of our location. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Stefan
Guest room, 1 King
Stayed in Oct 2024
Couples
12 review
4.7/5
Amazing
Posted on Dec 3, 2024
Good Breakfast. Variation of Veggies missing. Overall Very Good!
Response from Property: Dear Stefan, It’s a genuine pleasure to have the opportunity to welcome you to stay with us at the Sheraton Saigon Grand Opera Hotel! We are delighted to know that you have had a great stay experience with us, especially your impression to the delectable delicacies in our breakfast buffet. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests.Once again, thank you for sharing your great feedbacks with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Guest User
Guest room, 1 King
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 7, 2024
Breakfast and fitness are so good services. It is very great time with the family
Response from Property: Dear Valued Guest, It’s a genuine pleasure to have the opportunity to welcome you to stay with us at the Sheraton Saigon Grand Opera Hotel! We are delighted to know that you’ve had a great stay experience with us, especially your impression to our fitness service as well as the delectable delicacies in our breakfast. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests.Once again, thank you for sharing your great feedbacks with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Guest User
Club lounge access, Guest room, 2 Twin/Single Bed(s)
Stayed in Oct 2024
Business travellers
4 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Great hotel with executive lounge, great service from the staff
Response from Property: Dear Valued Guest, Many thanks for taking the time to share your recent experience with Sheraton Saigon Grand Opera Hotel! It’s our pleasure to welcome you to Sheraton Saigon Grand Opera Hotel and learn that you enjoyed the genuine care service of our associates. Our goal is to ensure that all our guests enjoy memorable stay experiences with us and we are truly happy we managed to achieve that with your stay. Your compliment is highly appreciated and it will serve as a motivation for our team to continue to elevate guest experience at the Sheraton Saigon Grand Opera Hotel to a higher level. Once again, thank you for your sharing and we look forward to welcoming you back in the future.Warm regards, Julian Wong General Manager
Guest User
Guest room, 1 King
Stayed in May 2024
Business travellers
2 review
2.5/5
Posted on Jun 9, 2024
DO NOT BOOK FROM TRIP.com if you are Marriott bonvoy member, you will not get reward or points if you book from this platform. Trip.com did not mention this when I made booking, resulting in an overall loss. Could have gotten a free night stay but had to change my hotel in the end , and pay extra!
Response from Property: Dear Valued Guest, Thank you for choosing to stay at the Sheraton Saigon Grand Opera Hotel and for sharing your recent stay experience with us.We always strive to deliver a memorable stay experience for our guests, unfortunately we were unable to meet your expectations in your recent stay with us. Please rest assured that our management team will take your feedbacks seriously for future improvements. Once again, thank you very much for sharing constructive feedback with us, and we look forward to welcoming you back to our hotel.Warmest regards, Julian Wong General Manager
Anonymous User
Guest room, 2 Twin/Single Bed(s)
Stayed in Oct 2024
Business travellers
5 review
4.7/5
Amazing
Posted on Nov 17, 2024
I really like a hotel breakfast with plenty of choices
Response from Property: Dear Valued Guest, It’s a genuine pleasure to have the opportunity to welcome you to stay with us at the Sheraton Saigon Grand Opera Hotel! We are delighted to know that you’ve had a great stay experience with us, especially your impression to the delectable delicacies in our breakfast Buffet. Your compliments are highly appreciated as a priceless motivation for our team to continuously thrive on the best quality of service for all our guests. Once again, thank you for sharing your great feedbacks with us. We hope to be your home away from home every time your travels bring you to our charming city. Warm regards, Julian Wong General Manager
Guest User
Club lounge access, Studio, 1 King, Grand Tower
Stayed in Apr 2024
Family
10 review
5.0/5
Outstanding
Posted on May 31, 2024
We met our old friends from the USA in a reunion occasion and this hotel complemented it. We all loved our roomsand the executive lounge . Location of this hotel is perfect in the center of the city.
Response from Property: Dear Valued Guest, Thank you for choosing Sheraton Saigon Grand Opera Hotel and sharing your recent experience with us.We are delighted to acknowledge that you are more than satisfied with your stay experience with us. Moreover, we have also well noted your special regards to the central location and the quality of our accommodations. As the champion of community, we deliver the time-honored assurance and the sense of belonging to welcome every guest who stay with us, dine or have a meeting with us.Once again, thank you for sharing your feedback with us. We hope to be your home away from home every time your travels bring you to our charming city.Warm regards, Julian Wong General Manager