I used to stay at Chill Suites on Nguyen Trai side and was very satisfied with the rooms at this establishment, fully equipped and quiet. This time I went on a business trip in SG, I moved to City Center for close, didn't expect the experience here to be so bad. I booked a Deluxe King with Bathtub room, the room price is quite high, but the room has no soundproofing. In the evening around 1-2 am, I was supported to sleep by the sound of high heels in the hallway, the sound of opening and closing the doors of the neighboring rooms, the sound of traffic and honking in the street, I couldn't hear anything, so 3 It was only -4am to fall asleep, not to mention the room did not have an internal door lock to prevent theft, the ferry's air-conditioner sounded as loud as the sound of people snoring next to it, so it was a bonus to feel both asleep and insecure. The Nguyen Trai branch also has a coffee machine, the City Center branch doesn't even have a super-speed kettle. I don't even have a landline phone, so I can't even call down to the front desk =))) Although I was politely instructed by the receptionist to press 0 if you need assistance, the receptionist lady doesn't have a phone. click. The feeling of the room is very bare, no tea, no coffee, no minibar, no kettle, no phone, there is exactly one bed, a few chairs, 2 bottles of filtered water, 2 glasses of water, a safe , a desk, an old TV that only listens to yellow music, arrange a little and you can call yourself a 3-4 star hotel, charge extremely high fees. (I don't ask for free minibar, tea and coffee, but if it's okay, you should prepare it for guests, if you want to use it, you'll have to pay a fee). The toilet is old, has a faint smell of sewer, the bathtub and chipped walls create a very vintage style - which I do not want at all. The toilet has 2 bottles of soap that I don't know what it is because there is no label, I sprayed it on my hand and tried it, the 2 bottles have the same scent and it seems to smell like shower gel so I use it for bathing, and Shampoo should be bought at Circle K to be sure, even hand sanitizer is not available at the sink, so I believe the hotel is implementing a policy of saving in difficult times, using shower gel as hand sanitizer , cheers hotel. In addition, the hotel does not have a parking space, if you want to park your car, you can send it to the opposite buildings for 20k/car. I have been to many places and stayed in many hotels, personally, this time I think the experience is very bad, and the quality of rooms and services is only equal to normal star hotels with the price of only 1/ 3. I will definitely not return to Chill Suites again. Thanks for nothing.
Very Good
375 Reviews