Baochen Smart Selection Hotel Reviews

Response from Property: Hello sir, I have checked your order. You booked an inner-window room type for both days, which must be because you chose this cheaper option. However, upon arrival, you complained about the lack of an outer window. Since we were fully booked that day, we had no other room types available for relocation, but we promised to change your room the next day. You did not come to the front desk to handle the room change all day. We were afraid to touch your belongings in case there were valuables in the room. When you returned in the evening and mentioned it to the front desk, we had already helped y

Response from Property: Dear guests, thank you very much for choosing to stay in our hotel and sharing your valuable suggestions! We attach great importance to the hotel location sign issue. Before your next stay, you can contact us at any time to get exclusive route guidance. I wish you a happy life! We look forward to bringing you a more convenient stay experience next time!

Response from Property: 非常感謝您的好評！能讓您感受到舒適的環境和貼心的服務，我們真的特別開心～ 您的肯定是我們前進的最大動力，期待下次還能為您帶來同樣愉快的體驗呀！

Response from Property: (Dear guests, hello❤️ Baochen Zhixuan Hotel is located on Tongdao North Road, 1.6km from Hohhot Station, 3km from 🎤 Stadium, 2.9km from Jokhang Temple and Saishang Old Street, 1.4km from Zhongshan West Road, Xinhua Square, Hailiang Square, 3.3km from General Yamen, 7.8km from Inner Mongolia Museum, 12km from Hohhot East Station, and 15km from Baida International Airport✈️❤️) Dear guests, hello! Thank you very much for sharing your stay experience with us and giving us valuable comments and suggestions for our work, so that we can grow! We will make improvements in time. It is a pity that we failed to leave you a perfect memory this time. We look forward to making up for it next time. Welcome to visit next time. We are working hard and look forward to your witness! I wish you all the best

Response from Property: 非常感謝您抽出時間分享入住體驗！很開心您對酒店的衞生狀況和服務效率感到滿意，這是我們最重視的部分～ 關於設施方面的反饋我們已經記下啦，冰箱在一樓前台前台旁邊，爭取下次給您更周全的體驗！

Response from Property: Dear Guest, Greetings! Thank you very much for choosing to stay at our hotel and taking the time to share your feedback on your stay. We sincerely apologize for the inconvenience and poor experience caused by the issues with the room facilities during your stay. The problems you mentioned, such as the malfunctioning keycard reader, damaged showerhead, and splashing sink water, have indeed exposed significant oversights in our equipment maintenance and inspection processes. We have immediately carried out a comprehensive inspection and repair of the room you stayed in, conducted a thorough排查 (check) of all guestroom facilities, and upgraded our daily inspection procedures to prevent such issues from recurring. Regarding the inconvenience of storage in the shower area and the loose closing of the shower door, we will also optimize and improve them by adding shelves and adjusting the door hinges. Your recognition of our hotel's service and location is the driving force for us to move forward, while it also serves as a wake - up call. We are well aware that there is a gap between the quality of our facilities and the positioning of a "smart hotel". In the future, we will invest more resources in facility upgrades and intelligent transformations to strive to meet guests' expectations. Your honest feedback is an important direction for our improvement. If you are willing to visit us again, please feel free to contact us. We will properly arrange a room type for you and follow up on the service throughout the process to make every effort to make up for this regret. Thank you again for your supervision and tolerance. We sincerely hope to have the opportunity to regain your trust in the future! Wish you a happy life!

Response from Property: Dear Guest, Thank you so much for taking the time to share your wonderful feedback! We are absolutely thrilled to hear that you had a delightful two - night stay with us. It’s incredibly rewarding to know that our hotel’s prime location, with easy access to various attractions, added convenience to your travels. Our team takes great pride in providing warm, attentive service, and we’re overjoyed that their friendliness and helpfulness left a positive impression on you. Maintaining a clean and comfortable environment is one of our top priorities, and we’re glad that our efforts in cleanliness were noticed and appreciated. Your recommendation means the world to us and serves as a huge encouragement for our entire team. We truly value your support and hope to welcome you back for another memorable stay soon. Whether it’s for business or leisure, we’ll be here, ready to make your experience just as enjoyable as the last. Wishing you all the best in your future adventures!

Response from Property: Thank you for choosing our hotel and giving us high praise. We are always committed to providing quality services to our guests. We hope to upgrade your room this time to make your stay more comfortable. The attentive service provided by our front desk colleagues is also a reflection of our service standards. Your feedback inspires us to keep improving, and we look forward to serving you again in the future.

Response from Property: We are sorry to have given you such a bad experience, which is seriously inconsistent with the service standards we have been striving for. We will immediately investigate the problem of room cleaning and heating, and strengthen the training and management of our staff. As an apology, I hope to offer you a discount or other compensation for your next stay. I hope you can give us a chance to improve.

Response from Property: （尊敬的賓客您好❤️ 寶晨智選酒店位於通道北路距離呼和浩特站1.6km、距離🎤體育場3km 、距離大昭寺 塞上老街2.9km、距離中山西路 新華廣場 海量廣場1.4km、距離將軍衙署3.3km、距離內蒙古博物院7.8km、距離呼和浩特東站12km、距離白搭國際機場✈️15km❤️）尊敬的賓客您好:非常感謝您對我們服務的肯定。我們希望您即便在旅途中也能享受如家般的舒適和便捷。我們的追求永無止境，用心、真心、愛心期待您的下次來訪。預祝您天天都有好心情~

Response from Property: Thank you for your valuable advice. We will continue to work hard .Please come to Bao Chen zhi xuan hotel again,we look forward to seeing you next time.

Response from Property: First of all, our staff did not shout at your girlfriend. It was your room that was too loud and disturbed other guests. They have complained to the front desk several times. We are just reminding you to keep your voice down. We don't quite understand your behavior.

Response from Property: 尊敬的客人，您好！非常抱歉給您帶來如此不佳的入住體驗！我們已第一時間安排客房服務人員前往您的房間進行深度清潔，並使用專業設備消除煙味，同時更換床上用品及空氣凈化處理。後續若還有任何問題，您隨時撥打客房服務專線，我們將24小時待命為您解決。

Response from Property: （尊敬的賓客您好❤ 寶晨智選酒店位於通道北路距離呼和浩特站1.6km、距離🎤體育場3km 、距離大昭寺 塞上老街2.9km、距離中山西路 新華廣場 海量廣場1.4km、距離將軍衙署3.3km、距離內蒙古博物院7.8km、距離呼和浩特東站12km、距離白搭國際機場✈15km❤）多麼焦急的等待就是為了看到現在的結果，親的好評對小店來説是多麼重要，它是對小店服務的肯定，更是對小店工作的默默支持，它不僅激發了小店追求更高標準的潛力，也是對小店最大的報酬讓小店感覺到一切的付出都是那麼的值得，感謝親的支持，相信小店會做的更好因為有親。也希望親時刻記得有小店這樣的一位期待者在期待親的再次光臨!